Porsche South Bay

Don't visit if you wear blue jeans or are young. Well... Today I had my first Porsche experience. It might be the last as well. I have not driven a Porsche, nor have I sat in one, or even been ar Well... Today I had my first Porsche experience. It might be the last as well. I have not driven a Porsche, nor have I sat in one, or even been around them. I have a rough idea of why they're popular as a lot of my friends own the GT3RS, some own 911 Turbos and two have 918 Spyders. I was swinging by Apple to replace my screen since I dropped my phone this morning, I drove past a dealership and decided to swing in. I have been saving for a while and while my goal is to snag an Huracan, I decided it would be cool to check out a GT3RS since so many people that I know love them. I walked in about two hours ago, and was not greeted by anyone. I noticed that the employees I did see were busy with customers - no problem, I walked over to a few GT3 models and began looking around. A manager walked by and asked if I had been helped yet - I said not yet, but I'm in no rush. He told me that the three salespeople in that cubicle were free and they'll help me. I continued to look around the car until they walked away from their cubicle. I did not want to grab them as it seemed like they were busy with a joke or something - they were laughing at something. A girl named "Kelly" came out and greeted me. I asked her what the difference between the regular GT3 and the GT3RS are, I mentioned that I had recently let go of my GTR and it would be cool to have more ideas for what is next. She shocked me when she responded condescendingly with "We don't let any kid just come in and drive these. We get dreamers all the time. Try the driving experience up the road if you want to joyride." I was thrown back, puzzled and responded "Okay... well, I don't need to drive it - and wasn't intending on it. I'm curious what the differences are, it looks like it's a sport package... so brakes, suspension and aero?" She seriously looked at me. Turned around, and walked away. I had no idea what had happened, felt moderately uncomfortable and continued to look around the car. I spent about 5 more minutes uncomfortably standing there before I began to walk out. The Manager jumped out and said "Wait! Did you get a chance to check those out? Hey David! David come help this young man." David came over and asked if I had been helped, I said I don't know where the sales person went, she just walked away while we were talking. Without a goodbye or be right back. I was confused. He offered for me to drive the car. I was in a rush and on the phone with Mia and said I would pass - "I am just curious as to why the car is so popular, to me it looks like the rest of the 911 series." He said hold that thought and insisted I drive it, then asked the Manager who declined the offer and told me that it was on consignment. I said it's really okay, on second thought - I'm pretty busy and I can google these questions. I am going to take off now... Thanks... David insisted that I did not leave and offered to drive a "Turbo S". I told him that I'm really not interested in a "Daily" as I don't think there is a better daily than a Tesla, especially at the price range. He grabbed the keys and said "Come on, it's a 200K car!", so I said sure and went for a drive. The car was quick but I let him know I was not interested in it with all due respect, it's just not my taste. He said no problem and we began to head back to the dealership. I looked over at his phone and he had a photo of me on it... I asked him if he googled me and if that is my Forbes page. He said "Uhhm. Yes. It is." I paused for a second and asked if he was sending it in a text... he replied "Yes. I am." I asked if he was sending it to his boss... he replied "Yes... well. Ok. Well listen, you know... my co workers were laughing because "here comes another f***ing kid thinking he can afford a Porsche. What a f***ing joke. someone let him take some pictures so he will leave." "I wanted to prove them wrong..." he assured me. Then he followed up with "So did your parents give you money? like what do you even do for a living?" I stared at him and said "I don't think I'm interested. Thanks." He persisted that he should take my cell number. I said sure. I walked out of that place with one of the worst feelings and worst experiences I have had with any car companies. Worse than being laughed at while buying the GTR. So not only was my privacy invaded, not only did they laugh and say "Parents money", and not even that three sales people were telling jokes and laughing about me. But the fact that I wasted an hour that I could have spent working or being productive. This was the most pretentious and the worst experience I have had with any car company at any time. Hands down. To follow it up David told me that I just need to get used to this kind of treatment at my age. I don't think I will ever be a fan of the Porsche after this... More

used 911 Mike Yousefivand was fantastic! Extremely knowledgeable and helpful.My transaction could not have been easier.Painless and quick.He took the time to Mike Yousefivand was fantastic! Extremely knowledgeable and helpful.My transaction could not have been easier.Painless and quick.He took the time to walk me through all the features of the car. Very happy with the whole experience ! More

Major service on my 92 Carrera 2 My 92 Carrera 2 needed major repairs to the engine so I brought it in to the Porsche dealer with some trepidation about price/quality, etc. Chris Gib My 92 Carrera 2 needed major repairs to the engine so I brought it in to the Porsche dealer with some trepidation about price/quality, etc. Chris Gibson, Service Advisor, was extremely helpful in making sure I understood all the details of the repairs and the need to do them. He took me back to talk to the mechanic doing the work so I could understand all aspects of the job. He also kept me informed on progress, sending me updates and pictures when I was out of town. He got me a loaner car to use, and even picked us up at the airport when we returned to town.. Customer focus was superb! The final bill was very expensive but because of Chris I understood all that was involved. So far the car is running smoothly so it appears that the work was quality work, but I reserve comments for the work quality until I drive it some more. More

Excellent buying experience Mike Vand was not only knowledgeable but very friendly and helpful. He took his time to make us feel comfortable with our purchase and we love our ne Mike Vand was not only knowledgeable but very friendly and helpful. He took his time to make us feel comfortable with our purchase and we love our new Cayenne. - Thank you Mike! More

Salesman was exceedingly helpful I went in for an oil change on my Cayman yesterday. While waiting I asked about used cars and a salesman gave me a list. I was out in the parking lo I went in for an oil change on my Cayman yesterday. While waiting I asked about used cars and a salesman gave me a list. I was out in the parking lot writing particulars on some cars I liked. While I was looking Mike Yousefivand came out and offered one on one help. My boyfriend had wanted me to looked at 911s. Mike proceeded to spend time with me answering questions and offering advice. He was very helpful and not aggressive. I felt quite comfortable and not unduly pressured. I ended up trading my Cayman in for a 2012 Black Edition 911. Everything went well and it is a lovely car. Had my Cayman for only a year, but my boyfriend had been looking at 911s. If I recall correctly, I went in to the Torrance location last year and test drove a Cayman. I believe Mike may have helped me then. I have had Corvettes from 1992, so really needed to be sold on Porches to switch. Even though I did not look like a serious customer Mike treated me really well and assured me I could ask questions in the future. I had experiences in the past where Corvette salesman just shined me on as they must have made assumptions about me being a female. I really appreciate Mike and all his help. He is obviously knowledgeable and answered all my questions. Good experience. Boyfriend approves and thinks the car is gorgeous. More

Great Service Department The team at Porsche South Bay are great and so helpful. My service advisor is Chris Gibson who is totally focused on customer service and takes great The team at Porsche South Bay are great and so helpful. My service advisor is Chris Gibson who is totally focused on customer service and takes great care of my Porsche. I wouldn't go to any other Porsche service center. More

Awesome Service I had a great pleasure of working with Chris at Porsche South Bay. I took my Macan S for a minor service, and it was taken care of very smoothly. He f I had a great pleasure of working with Chris at Porsche South Bay. I took my Macan S for a minor service, and it was taken care of very smoothly. He figured out what was wrong and provided me a loaner asap as soon as he found out it might take a while so that I didn't have to wait. He resolved the issues with a personal care. Overall, the experience was awesome. Thank you. More

Smooth and Efficient Sale! Great dealer/sales rep I had the extreme pleasure of working with Mike Yousefivand at Porsche South Bay. From the moment I stepped into the beautiful dealership, I knew tha I had the extreme pleasure of working with Mike Yousefivand at Porsche South Bay. From the moment I stepped into the beautiful dealership, I knew that I had chosen the right dealer and specifically the right sales representative. Mike was incredibly knowledgeable and helpful, and walked me through the various options and available methods to choose the car. As the vehicle I wanted was not available at any dealer, Mike suggested that I "build" my own Porsche and have it delivered. What a concept! Rather than paying for options that I didn't want, or settling for a different color or interior, or missing something that I really wanted, Mike and I went through each available option, chose the ones that I wanted, and ordered the vehicle. The vehicle arrived almost one month earlier than promised, yet another plus. Upon my vehicle's arrival, Mike walked me through the car's operation, helping as we went. I left the dealership with my vehicle, and understanding of my vehicle, and the feeling that I was an important customer for both Mike and Porsche South Bay. If you are in the market for a Porsche, then you should definitely contact Mike Yousefivand at Porsche South Bay. More

he knows what I wanted quickly quick proceeding and make the customer comfortable. When I leave a car at service team, Ricardo immatetly know why I am here and told me the time of p quick proceeding and make the customer comfortable. When I leave a car at service team, Ricardo immatetly know why I am here and told me the time of pick-up. More

Ricardo Gutierrez-Service advisor stud! Took my Carrera in for its first service. Rick couldnt have been more accommodating. Excellent communication, provided quick access to a rental car, a Took my Carrera in for its first service. Rick couldnt have been more accommodating. Excellent communication, provided quick access to a rental car, and my car was done when he said it would be done. Highly recommended! Always nice to know the service advisor is a real enthusiast, (i.e. gearhead), and not just pushing paper around waiting for quitting time. Thanks Rick! More