Porsche South Bay - Service Center

Recent Service Had my 2 year service performed this week, and also had some programming issues to address. Suzanne Campbell is my usual service advisor who always t Had my 2 year service performed this week, and also had some programming issues to address. Suzanne Campbell is my usual service advisor who always takes care of me. She knows her stuff, and loves what she does. I do love the service department here because they always make you feel special. More

Great Team to Work With! They are simply the best. Rick Gutierrez is one of the best people in the business to work with. He is always above board in his approach, he treats y They are simply the best. Rick Gutierrez is one of the best people in the business to work with. He is always above board in his approach, he treats you as a friend, and makes certain you get the best from their team. Highly recommend More

Great Service!! I bought a used Boxster S from Pacific Porsche, before purchase, the car went through a two week check. During their PPI, they put new tires on the I bought a used Boxster S from Pacific Porsche, before purchase, the car went through a two week check. During their PPI, they put new tires on the front and left the rears on. A couple of days after purchase, I went to a Michelin tire distributor who measured the rears and told me they were unsafe by California standards. I called Pacifice Porsche and spoke to Hayden Hugh the used car manager, who had me bring the car in at my convenience. Hayden personally measured the tires, stated that they were above standard, but said he would replace them, naturally, I was very pleased. The tires were ordered up, I was notified when they arrived, made a service appointment and dealt with Suzanne Campbell, who greeted me in the parking lot. She was very attentive and a pleasure to do business with. She told me how long the service would take, a two tire replacement, front tires rebalanced and a 20 plus spot checks on my car, and called me when it was ready, following a car wash to boot! Great service, and wonderful people to deal with, I thought the situation was handled correctly not only from a business point of view but a safety factor point of view. Very happy customer here, and the car runs and looks great! More

Exceptional Customer Service We have been going to Pacific Porsche for service for years. Everyone is gracious and genuine. My husband and I especially appreciate Suzanne Campbell We have been going to Pacific Porsche for service for years. Everyone is gracious and genuine. My husband and I especially appreciate Suzanne Campbell. She is friendly, knowledgeable and trustworthy. More

Consistently great service! Ricardo Gutierrez was extremely helpful when I brought my Cayenne in for a minor service recall. He was very prompt to assist me and even processed a Ricardo Gutierrez was extremely helpful when I brought my Cayenne in for a minor service recall. He was very prompt to assist me and even processed a complimentary computer update on my vehicle that I was not aware was due. Such attentive and professional service is much appreciated! Sue Campbell was also very courteous and helpful. More

Sue was amazing she help me with all my needs The service was great I got my loaner car right away so I can go back to my work. Very friendly peps. They offer me a drink a coffee or water. The was The service was great I got my loaner car right away so I can go back to my work. Very friendly peps. They offer me a drink a coffee or water. The wash my car and vacuum. They help me carry my luggage More

Scheduled Service & Alignment I bought my car at this dealership and I have been coming there for 4 years. I really like Suzanne Campbell and she is the main reason I keep coming I bought my car at this dealership and I have been coming there for 4 years. I really like Suzanne Campbell and she is the main reason I keep coming back. More

Thank you I bought my Porsche in Long Beach but live in RPV which is why I take my 911 to Pacific Porsche. Upon my first visit the the heavy set service represe I bought my Porsche in Long Beach but live in RPV which is why I take my 911 to Pacific Porsche. Upon my first visit the the heavy set service representative was a bit impatient, abrupt and not very helpful. When I inquired about servicing my car, he was dismissive. A few months later, I came back to the dealership to schedule an oil change. At that particular visit, Sue Campbell was my agent and WHAT A DIFFERENCE!! She delivers exceptional service! She is friendly, trustworthy and extremely helpful. More

Excellant Service on July 19, 2016! Sue Campbell has been my service advisor for years. She is exceptional and the reason I keep coming back to Pacific Porsche for service ! Outstandin Sue Campbell has been my service advisor for years. She is exceptional and the reason I keep coming back to Pacific Porsche for service ! Outstanding!! More

Great experience! I made an appointment with Suzanne, who promptly met me before I could get out of my car. She explained everything needed to be done and had the car I made an appointment with Suzanne, who promptly met me before I could get out of my car. She explained everything needed to be done and had the car done when promised. I had brought my car in for a couple of little issues over the last 8 months of ownership, and Sue also helped me there too. No appointment, no proof of purchasing the car at the dealership, just good advice and a quick fix to small problems and I was on my way. Easily as good or better service than I ever had with other luxury car dealerships. Charles Collinge More