Porsche Spokane
Liberty Lake, WA
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Porsche Spokane Certified a Vehicle with a Damaged Night Vision Lens. Shipper Pre Inspection Photos clear shows starred lined cracked Night Vision Lens while car was still sitting Porsche Spokane Deliver Vision Lens. Shipper Pre Inspection Photos clear shows starred lined cracked Night Vision Lens while car was still sitting Porsche Spokane Delivery Bay prior to loading. These photos were verified with Service Advisors/Technicians at my 2 local Twin Cities Porsche Dealerships. Why or Did they not know and was unaware? I won’t and can’t say IF they didn’t. To further illustrate, but IF not replacing the Air Filter as part of the 40,000 mile service and the service departments doing a multi inspection and the cracked lens was discovered. I happened to call Porsche Spokane Service Department for a copy of the maintenance records and get the exact documented services sent out to me and provide me my next service date based on the records and the date entered in the PCM module to ensure accuracy and consistency moving forward for any and all services. I sent an email sharing my issues of concern regarding the Air Filter and Night Vision Lens to Management at Porsche Spokane and the Operations Manager replied back to my email with acknowledgement that stated to provide my receipt on the Air Filter and Porsche Spokane will reimburse me for out of pocket expenses for the Air Filter. I have heard no response on the Night Vision lens replacement issue which is priced at approximately $9,100.00 to replace. No aftermarket Lens to replace just the lens. Why were these matters not addressed prior to the Panamera Turbo S leaving Porsche Spokane? Were they intentionally overlooked? I honestly can’t say what is in the mind of another. Maybe it is because I also purchased a warranty at the time of sale and with the car also being CPO’d, maybe they thought the issued would be addressed later by the customer and not the costs of repair come out the overhead coffers of Gee Automotive? Again, I don’t know. I have my opinion but labor them here. All services done and as customer drives the car more and more and time passes. But looking at the photos the aged Night Lens cracked speaks for itself. What a FIRST Time Porsche Customer Buying experience. Where you buy matters. It is Better to Do the Right Thing Than to Be Right More
Had a phenomenal experience working with Andrew. He was extremely knowledgeable , honest and provided a no pressure buying experience! The whole team at Spokane Porsche was super professional and wo He was extremely knowledgeable , honest and provided a no pressure buying experience! The whole team at Spokane Porsche was super professional and worked together on a day when the showroom was extremely busy. Thank you Brett and Ben for your assistance in helping to get my purchase completed. More
Truly enjoyed our experience with Brett and Andrew at George Gee. They were accommodating to our desires and were patient with our questions. There was no pressure on purchasing and very personable. High George Gee. They were accommodating to our desires and were patient with our questions. There was no pressure on purchasing and very personable. Highly recommend working with them! More
Whatever you do don't buy a vehicle from these people. You will be fine as long as you don't have to get it serviced. The service department will flat out lie to you. When purchasing your vehicle you will You will be fine as long as you don't have to get it serviced. The service department will flat out lie to you. When purchasing your vehicle you will be told how great the service department is. Once you have to deal with servicing you will get caught up in their incompetence, and dishonesty. Spare yourself the misery and buy a luxury vehicle somewhere else. Also look at the positive reviews and you will see that most are during purchasing not the service department. More
Ryan and the Team made a great effort to make this experience memorable! Thank you Porsche Spokane for making this a great purchase and joyous purchase. experience memorable! Thank you Porsche Spokane for making this a great purchase and joyous purchase. More
xxx dealer says it all. Poor after sale experience. Scratch on car. Not setup properly. Poor delivery. Even the Free T-shirt was wrong. Generally, you’ll find any other Porsche dealer more knowled Scratch on car. Not setup properly. Poor delivery. Even the Free T-shirt was wrong. Generally, you’ll find any other Porsche dealer more knowledgeable and better equipped. More
Welcoming and friendly. Confident in their product. My experience was excellent. I got to test drive and test drive. Andrew was very helpful showing me different models, and when I was building my car. My experience was excellent. I got to test drive and test drive. Andrew was very helpful showing me different models, and when I was building my car. Everyone at the dealership was wonderful: Andrew (who made a dream come true), Brett, Jessica and Melody. The experience was low key (no high pressure sales tactics) and almost relaxing. And I smile everyday when I drive my beautiful new Macan S. Yay!! More
Excellent customer service My salesman Andrew was recently hired. I had the unique opportunity to be his customer. Andrew was friendly and listened to what kind of a car I want My salesman Andrew was recently hired. I had the unique opportunity to be his customer. Andrew was friendly and listened to what kind of a car I wanted and worked diligently with me to find a vehicle for me . Andrew showed excellent customer service skills and helped me fund a great car. I would recommend Porsche Spokane and Andrew to anyone interested in purchasing a Vehicle. More
Excellent job . Good experience and great Mochas Because Andrew was the right salesman for me. I checked3 other dealerships in Washington and only one had answered my call. The dealership that an Because Andrew was the right salesman for me. I checked3 other dealerships in Washington and only one had answered my call. The dealership that answered my call did not have the Cayenne I wanted ( GTS ) Spokane had one and it was worth my while to go there (300 miles) and made the deal. Andrew was a big help to me along with the rest of the crew there ! They make great Mochas and Hot chocolate also . Still in touch with Andrew almost daily to learn the Beast ! More
