Porsche Stevens Creek

This was my first experience with this dealership, and it was a pleasant one all along. It started through internet search process, but after the first contact I had a real person aware of my needs, preferen was a pleasant one all along. It started through internet search process, but after the first contact I had a real person aware of my needs, preferences and expectations. The process went through detailed explanation in person of the process of 'construction' to chain email correspondence while my wife and I weighted all our likings and put them down into a dream car on Porsche website, to placing the order and tracking construction and delivery. Finally last week the car was waiting for us, exactly as we wished it to be. All along, Robb was always there for us to answer any questions, stay after the closing time to discuss the worries we had and make right choices. Even after the car was delivered, he insisted that we will take his personal cell number -- and promised that he will keep helping us with any issues with the car if they appear. More

Superb knowledge and professionalism from sales through finance. They listened to our needs and provided a product that exceeded our expectations...at a competitive price! I will not hesitate to visit Stev finance. They listened to our needs and provided a product that exceeded our expectations...at a competitive price! I will not hesitate to visit Stevens Creek Porsche again when the time comes to purchase my next vehicle. More

just purchased my third Porsche fromPorsche of Stevens Creek. Vine and Kip help me work out all the details and order the car I want. it is tracked and followed through the whole build process. I love the Creek. Vine and Kip help me work out all the details and order the car I want. it is tracked and followed through the whole build process. I love the Porsche product and will always own at least one....Another reason I like Porsche of Stevens Creek is Chris at the parts department. he gets the answers to my questions and follows through with every order.I look forward to my next Porsche from Stevens Creek...... More

I initially went to Porsche of Stevens Creek because a salesman I knew and liked had moved there(George Acosta). I ended up ordering a 2011 cayenne with them and they managed to get me an earlier allocat salesman I knew and liked had moved there(George Acosta). I ended up ordering a 2011 cayenne with them and they managed to get me an earlier allocation as I was somewhat contrainted for time. Once the car arrived, they were pretty efficient at getting the paperwork done and the car prepped. I am hopeful the service experience will be just as good. As an aside, they have a good collection of cars and George was very good about letting me try out all the different choices. He wasn't pushy on closing a deal and was very patient as I made up my mind on what to get. Assuming my service experience is as good as my buying experience with them, I will definately do business with them again. More

Typical promise the world and deliver crumbs problem. Typical promise the world and deliver crumbs problem. No dealer follow-up after sale. They don't know the features on their cars (didn't know the Typical promise the world and deliver crumbs problem. No dealer follow-up after sale. They don't know the features on their cars (didn't know the in dash CD would work in addition to change in trunk). Promised a 20% discount on any porsche performance items after the sale but not only couldn't get 20%, they were 10% higher than Carlsen. I've received better support and service on my Avalanche and Acura (which combined are still less than the P). They do not keep their promises let alone commitements to return calls etc. This won't be our last P car but it will be the last one from this dealership. Price was ok. It seems to really matter where you are in the model year that determines whatever discounts you'll get. Avoid avoid avoid. The other Bay area dealers can't possibly be worse. I think Carlsen is the place to go. More

Long story but bottom line negotiated and agreed to a deal on a car directly with Mark Wood, General Sales Manager at about 7 pm on 6/22/06. We agreed that we were done. Mark confirmed and asked me whe deal on a car directly with Mark Wood, General Sales Manager at about 7 pm on 6/22/06. We agreed that we were done. Mark confirmed and asked me when I'd come in. I said I'd be by the next day to pick up the car and sign papers, drop off a check, etc. At 10 am on 6/23/06, Mark called to tell me the car was sold. I am completely stunned by this. How shocking. More