Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Porsche Stevens Creek
Santa Clara, CA
152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
152 Reviews of Porsche Stevens Creek
July 31, 2021
Arsen & Jamal were great! This was my 1st time buying a luxury car and they made it easy. I got everything I asked for . Including color, make, model, and year. luxury car and they made it easy. I got everything I asked for . Including color, make, model, and year. More
by Jamelia
Employees Worked With
Arsen, Jamal
July 01, 2021
Jamal our salesman was terrific. He was very thorough and very informative. There was no pressure whatsoever. He was nice and courteous. He worked with us price wise. very informative. There was no pressure whatsoever. He was nice and courteous. He worked with us price wise. More
by teamalvarez5
Employees Worked With
Jamal Qasem
June 03, 2021
Great sales experience with James, he listened to me and explained all very well. Now you are asking too much, surveys should not ask too many questions explained all very well. Now you are asking too much, surveys should not ask too many questions More
by Nealcdm
Employees Worked With
James sales and Duncan finance
April 09, 2021
Chelsea, my service advisor is great. She is understanding and helpful. Brought my Taycan in for software update. Work was completed nicely and my settings were restored. understanding and helpful. Brought my Taycan in for software update. Work was completed nicely and my settings were restored. More
by don
Employees Worked With
Chelsea Stewart
April 03, 2021
About 4 weeks ago, I went to Stevens Creek Porsche to look at a manual 992 4s cabriolet and met Dan. One week ago on Thursday March 25, Dan texted me that a fully loaded manual 2016 Targa 4 GTS just got look at a manual 992 4s cabriolet and met Dan. One week ago on Thursday March 25, Dan texted me that a fully loaded manual 2016 Targa 4 GTS just got traded in. He asked me if I am interested, I assured him that I am very much interested indeed. I went to test drive the car on Monday March 29th since that is the earliest day Dan can show it to me. Immediately after the test drive, I conveyed my strong interest and told Dan that I would be paying cash. It was late on Monday and the car still needs some work to be done: fix some scratches, put new tires, etc. Dan even said that he would CPO the car and so we scheduled the next day appointment to close the deal. I was planning to bring my wife to see the car and close the deal. At 3:28 pm on Tuesday March 30th, Dan texted me to confirm that I am still coming in with my wife, and I immediately replied yes, absolutely at 3:30pm, will be there around 5pm. A few minutes later, Dan texted me and said that unfortunately, the car was already sold to someone in Southern CA. This is an extremely disappointing experience, I am “REPEAT and LOCAL” customer who purchased a brand new 911 turbo from them before. I was so transparent and excited that I was coming in with my wife to close the deal and purchase the car. On Wednesday March 31st, I wrote the Sales General Manager Ramy Eldabbagh a polite email about this incident. Ramy’s reply was basically, sorry, first come first serve basis and we did not know that you are serious. Wow, I am speechless. This is not the right and professional way to treat a respectful repeat local customer! My wife and I are extremely disappointed. More
by bleszynski
Employees Worked With
Dan Waisbein
April 01, 2021
Ryan and Jamal at stevens creek Porsche went out of their way to help me out and they were all very knowledgeable and answered all of my questions way to help me out and they were all very knowledgeable and answered all of my questions More
by Atheer hanna
Employees Worked With
Ryan vector, Jamal
March 29, 2021
Arsen was fantastic to work with he helped in so many ways he answered all my questions and never made me feel rushed explained everything in the vehicle with me and was overall a real professional I lef ways he answered all my questions and never made me feel rushed explained everything in the vehicle with me and was overall a real professional I left saying to myself that was the best car buying experience I have ever had! Thank you Arsen! More
by Mwdobson77
Employees Worked With
Arsen Ashugyan
March 25, 2021
Easy online appointment scheduling. Efficient drop off process, Good communication about scope and timing of service. Timely status updates via txt. Great customer care. Highly Recommended. process, Good communication about scope and timing of service. Timely status updates via txt. Great customer care. Highly Recommended. More
by Philippe Morali
Employees Worked With
Chelsea Stewart
March 20, 2021
James was very accommodating , when my husband surprised me with an early birthday present! He took care of everything Android made it effortless to buy the car. We got in and out quickly! Excellent service me with an early birthday present! He took care of everything Android made it effortless to buy the car. We got in and out quickly! Excellent service! More
by Jont56
Employees Worked With
James Shin
