Porsche of West Houston - Service Center
Houston, TX
125 Reviews of Porsche of West Houston - Service Center
Oil Change and Other Always professional, quality service here. The team looks out for the future needs of my car to prep me on future costs to plan for. Always professional, quality service here. The team looks out for the future needs of my car to prep me on future costs to plan for. More
Certified Pre-Owned Service Whereas other SW Houston dealership drops the ball on CPO 110 point check, Houston West Houston picks up the slack with excellent resolution, professi Whereas other SW Houston dealership drops the ball on CPO 110 point check, Houston West Houston picks up the slack with excellent resolution, professionalism and courtesy! More
Excellent service I recently came in for regular service (50k miles). Personnel were professional, helpful, and courteous. Diagnosed tire issue and found reasonable-c I recently came in for regular service (50k miles). Personnel were professional, helpful, and courteous. Diagnosed tire issue and found reasonable-cost replacements which were appropriate for my vehicle. I was particularly impressed that service-person recommended against spending additional money when he felt it was not necessary. I would definitely recommend this dealership to others. More
Outstanding Customer Service Team! As a new owner, this team has been so helpful with all my questions and concerns, no matter how large or small. Everyone at this location is always pr As a new owner, this team has been so helpful with all my questions and concerns, no matter how large or small. Everyone at this location is always professional, yet very friendly. More
Speedy service Brought my Cayenne S in for a new tire. Entire process took no time at all. I barely read a chapter of my book. Thanks to David Riddle for a great ex Brought my Cayenne S in for a new tire. Entire process took no time at all. I barely read a chapter of my book. Thanks to David Riddle for a great experience!! More
You feel like family The low turn-over for service advisors at this dealership and their high professionalism and personal approach make every visit a positive experience. The low turn-over for service advisors at this dealership and their high professionalism and personal approach make every visit a positive experience. David Riddle is outstanding. More
Efficient service, great service advisor (David R.) David was great in the service department; he outlined the process and kept me informed during the wait. The waiting area is well-appointed with coffe David was great in the service department; he outlined the process and kept me informed during the wait. The waiting area is well-appointed with coffees, waters and snacks. More
Excellent! Had my 991 Carrera S in for regular service. Did a great job making sure everything was in order and performed the service at agreed time and price. A Had my 991 Carrera S in for regular service. Did a great job making sure everything was in order and performed the service at agreed time and price. Also very good customer service, but most importanly I feel that they checked my car properly. Many dealerships today just tick off all the boxes and send you back out again as soon as they can. Previous experience with Lamborghini, BMW, Audi and another Porsche dealership in Houston, and Il give Porsche West 5 stars for their work and service! More
Fantastic Service! Brought my Cayenne for the first oil change. Everything went smoothly from check in to finish. I was greeted immediately when I drove up and not too m Brought my Cayenne for the first oil change. Everything went smoothly from check in to finish. I was greeted immediately when I drove up and not too much later was in a loaner car. Same service when I went to pick up my car. Thank you David Riddle and Brittany for giving great customer service. More
Excellent I had a very good experience once again at this dealership, professional courteous staff, no unnecessary service charges, new clean loaner car. I'm ex I had a very good experience once again at this dealership, professional courteous staff, no unnecessary service charges, new clean loaner car. I'm extremely happy with all aspects. My 911 is not under warranty, so all cost are out of pocket. Service is mindful of this and tries to keep costs at a minimum. More