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Porsche Westlake

Thousand Oaks, CA

4.9
373 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 373 reviews

February 13, 2019

Amazing job! I brought my 911 in to repair a broken windshield wiper hose. My regular service advisor, Steve Ellis, scheduled my service and arranged a loaner. The More

by seangold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Porsche Westlake responded

Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. - Keith Goldberg, General Manager

February 07, 2019

I would recommend the dealership. The services was great Steve Ellis always Takes care of all my services needs for the last Twenty five years. Very happy with the work. More

by Pat22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Goldberg, Michael Donahue, Mathew Barnes, Kevin Matsumoto
Feb 22, 2019 -

Porsche Westlake responded

Hello, we appreciate your kind words and this wonderful review! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! - Andrew Arizmendi, General Manager

February 04, 2019

Skip for service adjuster Skip is a great gentleman. Very helpful, patient, friendly and knowledgeable.i would always ask for skip and would recommend him as well. Thank you More

by Sean man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip, Mathew Barnes
Feb 22, 2019 -

Porsche Westlake responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! - Andrew Arizmendi, General Manager

January 26, 2019

Excellent service Prompt and comprehensive service on why Panamera GTS . Steve is always responsive and helpful. Steve is a great ambassador for the Porsche brand. He More

by PE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2019 -

Porsche Westlake responded

Hi there, thank you for taking the time to leave a review for us! We're happy we could meet your expectations! Thank you again for choosing us and we hope to see you again. - Keith Goldberg, General Manager

January 16, 2019

Excellent Service! I took my CPO Cayman S in because the headliner had dropped down from the roof. Steve initially thought that there may be some clips missing but after More

by P2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Porsche Westlake responded

Hi there! We're glad to hear you found our staff was so knowledgeable and helpful! Your satisfaction is important to us, so we want to sincerely thank you for choosing Rusnak and we hope to see you again soon! - Keith Goldberg, General Manager

January 10, 2019

Great service! I went here to receive service for my Cayenne. Eric is the man! Friendly, knowledgeable, and curteous. I Will definitely repeat my visit here as they More

by Johnny L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Jan 25, 2019 -

Porsche Westlake responded

Thank you. We appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Keith Goldberg, General Manager

December 20, 2018

Always a pleasure with Eric and your service team. Eric Blackmer and your entire team are top notch! From sales to service we always are treated very well. We appreciate your professionalism and wish y More

by alfonso1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Jan 04, 2019 -

Porsche Westlake responded

I'm glad you had a great experience. - Keith Goldberg, General Manager

December 18, 2018

Rusnak Porsche Service is exceptional and service is the very heart of the overall Porsche experience. It is easy to buy, but tough to find service like Rusnak's where they More

by scott nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jan 04, 2019 -

Porsche Westlake responded

Thank you for your business! - Keith Goldberg, General Manager

December 04, 2018

Excellent The service department is courteous, professional and easy to deal with. This service was no charge which is a nice perk. The loaner car is greatly a More

by Turbo Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Dec 19, 2018 -

Porsche Westlake responded

Thank you for letting us know! - Keith Goldberg, General Manager

December 02, 2018

My new Porsche purchase My salesman Robert was outstanding,he was very knowledgeable he went out of his way to deliver my new Panamera to my house and went through the car ca More

by Dara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Porsche Westlake responded

This is great feedback, thank you for sharing. - Keith Goldberg, General Manager

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