
Porsche Westlake
Thousand Oaks, CA
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great experience and great car I enjoyed working with Robert to get the options and price I was looking for. He answered all of my many questions in a straight forward and honest ma I enjoyed working with Robert to get the options and price I was looking for. He answered all of my many questions in a straight forward and honest manner. Overall a great experience. More
Excellent process without the typical hype or pressure. Robert Watkin was first rate and made the process easy and stress free. He was straightforward. I would not hesitate to buy a car from him again! Robert Watkin was first rate and made the process easy and stress free. He was straightforward. I would not hesitate to buy a car from him again! More
Oil change and Multi Function Display Rene, my service advisor, was attentive, prompt and accommodating. He was busy with another customer when I arrived but took the time to have his su Rene, my service advisor, was attentive, prompt and accommodating. He was busy with another customer when I arrived but took the time to have his support staff arrange a loaner so that I did not have to wait. He called twice during the day to provide updates on when the vehicle would be completed. More
Exceptional service I recently took my Cayenne S in to Rusnak Westlake dealer for a faulty window repair. Rene at Porsche service was very informative & exceptionally hel I recently took my Cayenne S in to Rusnak Westlake dealer for a faulty window repair. Rene at Porsche service was very informative & exceptionally helpful. He provided me a loaner, when I requested for one. He called to update me on the status of my car and provided assistance with any question I had. More
Great service Steve Ellis is incredibly knowledgeable and easy to deal with. He coordinated the inspection of the 911 I was buying off lease. No surprises... Result Steve Ellis is incredibly knowledgeable and easy to deal with. He coordinated the inspection of the 911 I was buying off lease. No surprises... Results were consistent with what was expected. I've leased and purchased Porsches from Marty Goodman ... Honest, straightforward, works hard to get the outcome I want, They are a world class team More
Macan Service Everything seemed okay except I had asked them to program my garage door opened into my car. When I got home it still didn't work. Everything seemed okay except I had asked them to program my garage door opened into my car. When I got home it still didn't work. More
Always excellent service Steve has been our advisor for many years and has always provided excellent service. We will definitely continue taking our cars to Rusnak and to Ste Steve has been our advisor for many years and has always provided excellent service. We will definitely continue taking our cars to Rusnak and to Steve. More
Scheduled service The entire service department, including Steve Ellis were helpful in making the service department a pleasure to visit. Problem are explained and reso The entire service department, including Steve Ellis were helpful in making the service department a pleasure to visit. Problem are explained and resolved expeditiously the work done by the technicians is done well. From the appointment to the greeting upon arrival to the follow up phone call that the car is ready was very much appreciated. A true professional in every sense of the word. This is my 4 th Cayenne turbo in 9 years and were it not for the treatment I receive in the service department, I would more than likely have shopped and purchased closer to my home. More
Four Year Maintenance Top notch all the way. Rene Caranco is always so helpful & courteous, answering in detail, all my questions about the stages of service maintenance a Top notch all the way. Rene Caranco is always so helpful & courteous, answering in detail, all my questions about the stages of service maintenance along with other things. This is my first Porsche (911S Conv.), which I purchased from Rusnak/Westlake, and I've only had great experiences from the beginning. I was offered a loaner car as well, which was much appreciated. My car was washed and ready to go in the time frame given. More
In and out fast ps good coffee Courteous fast and competitively priced great loaner car work finished well before expected. Excellent refreshments, coffee bar and tasty treats and Courteous fast and competitively priced great loaner car work finished well before expected. Excellent refreshments, coffee bar and tasty treats and always about the water ready. More