
Porsche Westlake
Thousand Oaks, CA
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Owner Steve was excellent as he always is in providing great service to his customers. Everything was delivered as promised to me. I think that this survey Steve was excellent as he always is in providing great service to his customers. Everything was delivered as promised to me. I think that this survey is ridiculous that it has to be at least 25 words. This is a royal pain the butt and a waste of my time!! More
Amazing service would HIGHLY recommend. We had been looking to lease a new SUV, I really wanted to look at the Cayennes, went to another dealership in Woodland Hills & they were so snobby an We had been looking to lease a new SUV, I really wanted to look at the Cayennes, went to another dealership in Woodland Hills & they were so snobby and wouldn't even let me look at the inside of a car without disclosing my full financials. I was so disgusted I was turned off from Porsche, on our way home from Santa Barbara, my husband encouraged me to stop here and give it another try with a different dealership, we walked in and met Kelly and it was AWESOME from then on. I really had a great experience, Kelly Bolton was so helpful and patient I just enjoyed every second of our experience. I am now happily driving my beautiful white Cayenne that they brought in for me from New Orleans. I love it and HIGHLY HIGHLY recommend them More
A nice and worthwhile experience I was @ first hesitant to make the 120 mi (one way drive) to Thousand Oaks , but my experience with Michael Rubin & Adam Chirchick made the trip more I was @ first hesitant to make the 120 mi (one way drive) to Thousand Oaks , but my experience with Michael Rubin & Adam Chirchick made the trip more than worthwhile. The Panamera I spotted online was described to me through the phone exactly as It was in person. The pricing structure was more than fair.. I also appreciated their honesty & fair pricing-in dealing with the Carrera I traded in. I am not one to recommend people or a business unless I walk away extremely impressed...Michael, Adam & Greg Austin deserve the praise. More
Simple, pain free 40k service appointment We took our Cayenne in for our regularly scheduled service visit. It all went the way it should. No issues, problems or surprises. All done in one da We took our Cayenne in for our regularly scheduled service visit. It all went the way it should. No issues, problems or surprises. All done in one day. More
911S Service Visit Steve was courteous, professional, and knowledgeable. Recommended service I needed versus trying to 'sell me' on a list of items. This type of approac Steve was courteous, professional, and knowledgeable. Recommended service I needed versus trying to 'sell me' on a list of items. This type of approach is always appreciated and makes me become a return customer. More
Consistently Great Service Rusnak Westlake's Service Department consistently does a great job for us. I trust them completely, and that's not something I have been able to say a Rusnak Westlake's Service Department consistently does a great job for us. I trust them completely, and that's not something I have been able to say about any other dealership's service department in my nearly 45 years of driving / car ownership. More
No AC No radio On one of the hottest days of the year my Porsche Cayenne began acting up first the air conditioning system failed followed by the radio and navigatio On one of the hottest days of the year my Porsche Cayenne began acting up first the air conditioning system failed followed by the radio and navigation system becoming inoperable. Without an appointment I brought my car to Rusnak Porsche. Where I was greeted by the service department who listen to my problem assured me that it would be corrected as soon as possible. I was given a loaner car a brand-new 2015 Cayenne loaner at no cost. Within a few hours I was notified of the repairs needed at the time expected to be approximately two days. My car had a leak and flooded the backside of the dash with windshield washer fluid. Sorting out some key components and sensors which had to be replaced. My car was returned the next day completely clean and dry as if it had gone through and complete detail shop the radio and air-conditioning systems work as new. Thanks again to Steve and all the staff the mechanics at Rusnak Porsche Westlake More
Window Repair Window motor broke. They diagnosed the problem quickly and told me the scope of the repair within an hour. Service rep negotiated with, and worked wit Window motor broke. They diagnosed the problem quickly and told me the scope of the repair within an hour. Service rep negotiated with, and worked within the stringent guidelines of, the car-warranty company. She was able to make the repair happen within one day. Job was done quickly and properly; with authentic Porsche parts and with factory-authorized mechanics! More
It is such a pleasure to work with such knowledgeable, competent and hard working individuals such as Gary Greenheld. He actually made it a great buying experience for me. Gary will find a way to make you competent and hard working individuals such as Gary Greenheld. He actually made it a great buying experience for me. Gary will find a way to make your dream car come true and works with you every step of the way. This is a rarity for any salesman. I have purchased several cars from Gary and I have always been so happy. More
Gary Greenheld is so helpful , patient , and kind. Makes Gary Greenheld is so helpful , patient , and kind. Makes your experience easier and very pleasant. He is very determined to make your dreams of driv Gary Greenheld is so helpful , patient , and kind. Makes your experience easier and very pleasant. He is very determined to make your dreams of driving a Porsche possible. (: More