
Porsche Westlake
Thousand Oaks, CA
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You have a great team to give a wonderful experience in purchasing a new vehicle (in this case, a beautiful 2014 Cayman)! Sales: Randy is a friendly, knowledgeable, "no-pressure" salesman that spent a tre purchasing a new vehicle (in this case, a beautiful 2014 Cayman)! Sales: Randy is a friendly, knowledgeable, "no-pressure" salesman that spent a tremendous of time with my wife and I to explain all details of the new car and the options. Robert Watkins helped explain the financial options in our situation (we are semi-retired with "fixed" income). We really appreciate his patience. Mark and Adam is always there to greet us as friends. Mark: We appreciate your trust allowing us to drive the new Cayman S without any restrictions a month ago. Steve is a jewel in the service department. His knowledge and patience, It's a pleasure to know him! Alex in service is a down-to-earth mechanic that knows the complexities of Porsches. He is friendly and always does his best to make me happy when it comes to the modifications and repair. This is the FOURTH vehicle I purchased from Rusnak. Besides the three Caymans, twenty years ago, I bought a used Nissan "Z". Thanks all for making this a "painless" and exciting experience. More
From beginning to end (first finding the car on the internet to driving it home), my experience with Gary and the dealership were perfect. They made the whole experience meaningful, which is in sharp c internet to driving it home), my experience with Gary and the dealership were perfect. They made the whole experience meaningful, which is in sharp contrast to what I have typically found with other car dealerships that push you, hover over you, and turn you off. More
Excellent service from the team, a vast difference compared to my more local choice of Porsche dealer. Will now switch to Rusnak despite the longer drive. compared to my more local choice of Porsche dealer. Will now switch to Rusnak despite the longer drive. More
Steve Ellis gives terrific, personal attention. He listens to my concerns and makes every effort to resolve them in the most reasonable manner. He cares deeply about giving the best service possible. listens to my concerns and makes every effort to resolve them in the most reasonable manner. He cares deeply about giving the best service possible. I feel that he is my advocate in working with the technicians to keep the service bar high. His interface contributes significantly to my joy of Porsche ownership. Thanks, Steve. More
Juan was very knowledgeable and good at his job, and I walked out feeling confident that my deal was fair. So far, he is very attentive to all requests and requirements. Good job. walked out feeling confident that my deal was fair. So far, he is very attentive to all requests and requirements. Good job. More
I have been a big fan of Rusnak for many years - both Sales and Service. As a current Boxster owner, I stop by to look around the Rusnak lot every once in a while, and what I appreciate most is that a Sales and Service. As a current Boxster owner, I stop by to look around the Rusnak lot every once in a while, and what I appreciate most is that a bunch of sales people don't run out and attack me. Gary is a top-notch professional - friendly, relaxed, knowledgeable, accessible - and can have a good laugh too. I stopped to browse and left with a brand new 911 -- and have had a smile on my face ever since. I will certainly be back, and refer my friends as well. Thanks Gary for making my life just a bit more fun! More
Both Mark and Robert did everything in their power to make my experience at Rusnak a pleasant one. I was not an easy customer with many questions and a healthy distrust for car dealerships. These guys make my experience at Rusnak a pleasant one. I was not an easy customer with many questions and a healthy distrust for car dealerships. These guys were open, honest and made me a fair deal that everyone could be happy with. More
Excellent customer service. Excellent job at getting us into the car we wanted on the budget we NEEDED to stay under. Larry Ellis was perfect at being repectful, hard working for us, and patient. Adam was into the car we wanted on the budget we NEEDED to stay under. Larry Ellis was perfect at being repectful, hard working for us, and patient. Adam was great at figuring out how to get us into the car. Jamie was a complete doll helping us fill out all of the paperwork. Thank you all for the work you did. I would HIGHLY recommend going to Rusnak in T.O. again. EVERY other dealership from Ventura (Crown Dodge was a joke!! Even though we were repeat customers. Vista Ford in Oxnard was also a complete joke, they didn't even want to work with you) Do yourself a favor, go see Larry Ellis and the team at Rusnal Porche. More
Rusnak has been great since day one. They take car of our used 2009 Porsche that we bought from another dealer just like it was one of their own. used 2009 Porsche that we bought from another dealer just like it was one of their own. More