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Porsche Westlake - Service Center

Thousand Oaks, CA

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159 Reviews

159 Reviews of Porsche Westlake - Service Center

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December 03, 2015

No hassle Donelle (spelling) always makes the inconvience of car maintenance convient! Got in and got out just as promised! Thanks for always knowing I'm bu More

by 4bellaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2015 -

Porsche Westlake responded

Thank you for the excellent review! We work hard to accomodate our customers! We look forward to seeing you again! - Keith Goldberg, General Manager

November 22, 2015

Oil change and Multi Function Display Rene, my service advisor, was attentive, prompt and accommodating. He was busy with another customer when I arrived but took the time to have his su More

by jersey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rene, service advisor
Nov 25, 2015 -

Porsche Westlake responded

Thank you for the kind review and words for Rene! He's an asset to our team. We hope you'll be back to see us! - Keith Goldberg, General Manager

November 18, 2015

Exceptional service I recently took my Cayenne S in to Rusnak Westlake dealer for a faulty window repair. Rene at Porsche service was very informative & exceptionally hel More

by Satisfiedcustomer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Carranco
Nov 25, 2015 -

Porsche Westlake responded

Thank you for the feedback! Rene is very valuable to us, and I'm glad to hear he provided a great experience. Come back to see us! - Keith Goldberg, General Manager

November 13, 2015

Macan Service Everything seemed okay except I had asked them to program my garage door opened into my car. When I got home it still didn't work. More

by Macan Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daneel Wilson in Service.
November 04, 2015

Always excellent service Steve has been our advisor for many years and has always provided excellent service. We will definitely continue taking our cars to Rusnak and to Ste More

by javadiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Porsche Westlake responded

Thank you for the kind review! Steve is a valuable member of our team! We're glad to have you as a loyal customer! - Keith Goldberg, General Manager

October 31, 2015

Four Year Maintenance Top notch all the way. Rene Caranco is always so helpful & courteous, answering in detail, all my questions about the stages of service maintenance a More

by 911lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Caranco
Nov 13, 2015 -

Porsche Westlake responded

Thank you for the kind review! Rene is valuable to our team! So glad to hear that each of your experiences with us have been positive! - Keith Goldberg, General Manager

October 21, 2015

In and out fast ps good coffee Courteous fast and competitively priced great loaner car work finished well before expected. Excellent refreshments, coffee bar and tasty treats and More

by lifelongporscheowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2015 -

Porsche Westlake responded

Thank you for the great review! So glad we were able to meet your expectations! - Keith Goldberg, General Manager

October 01, 2015

20000 miles service Good explanation of what need to be done, Thank you for the loaner and the car wash. Service met my expectation. I will definitively come back for t More

by encino91316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2015 -

Porsche Westlake responded

Thank you for the kind review! I am glad to hear that your experience was a good one! We'll see you again soon! - Keith Goldberg, General Manager

October 01, 2015

Finding the cause of drive train noise Dependable Porsche trained mechanics along with personal service. Steve Ellis recognizes you by name and knows your car. Although I may get a better More

by RCofHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2015 -

Porsche Westlake responded

Thank you for the kind review! Steve works hard to provide each of his customers with a wonderful experience. We hope you'll come back to see us again! - Keith Goldberg, General Manager

September 13, 2015

Service experience Great service department. Very friendly and very helpful. They actually bring one of the technicians for a ride along to make sure they understand my More

by 911boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene at service
Sep 16, 2015 -

Porsche Westlake responded

Thank you for the kind remarks! I am so happy to hear that your experience with our service team was exceptional! - Keith Goldberg, General Manager