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159 Reviews of Porsche Westlake - Service Center
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September 02, 2015
Great service Steve Ellis was immediately available up my arrival for my appointment for service. He was friendly and professional and had me on my way in just a f Steve Ellis was immediately available up my arrival for my appointment for service. He was friendly and professional and had me on my way in just a few minutes. He call me when my car was ready earlier than scheduled. More
by Dickstin
Employees Worked With
Helpful August 31, 2015
I had my Porsche smogged. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied. More
by purist
Employees Worked With
Daneel Wilson
August 16, 2015
Great experience Steve and Mark are great. They aways take care of my service needs. Steve is very friendly and helpful. I have been dealing with them for 11+ years. Steve and Mark are great. They aways take care of my service needs. Steve is very friendly and helpful. I have been dealing with them for 11+ years. More
by 911
Employees Worked With
August 16, 2015
2009 Cayman smog Rusnak/Westlake Porsche is the only place that I will let work on my Porsche. They even were able to fix a rattle. In 47 years of driving and having w Rusnak/Westlake Porsche is the only place that I will let work on my Porsche. They even were able to fix a rattle. In 47 years of driving and having work done on cars (even Lexus) that had never happened before. More
by Happy Customer
Employees Worked With
Sam Abergel
July 16, 2015
Owner Steve was excellent as he always is in providing great service to his customers. Everything was delivered as promised to me. I think that this survey Steve was excellent as he always is in providing great service to his customers. Everything was delivered as promised to me. I think that this survey is ridiculous that it has to be at least 25 words. This is a royal pain the butt and a waste of my time!! More
by Gb
Employees Worked With
July 15, 2015
911 C4S Maintenence I brought my 2015 C4S in for its first oil change. The service department was awesome, Steve made sure I had everything I needed including a loaner. I brought my 2015 C4S in for its first oil change. The service department was awesome, Steve made sure I had everything I needed including a loaner. I cannot say enough positive things about Rusnak Porsche service and Sales (Dan Gibbs). Keep up the great work! More
by seangold
July 13, 2015
Simple, pain free 40k service appointment We took our Cayenne in for our regularly scheduled service visit. It all went the way it should. No issues, problems or surprises. All done in one da We took our Cayenne in for our regularly scheduled service visit. It all went the way it should. No issues, problems or surprises. All done in one day. More
by Dodger Blue
Employees Worked With
July 11, 2015
911S Service Visit Steve was courteous, professional, and knowledgeable. Recommended service I needed versus trying to 'sell me' on a list of items. This type of approac Steve was courteous, professional, and knowledgeable. Recommended service I needed versus trying to 'sell me' on a list of items. This type of approach is always appreciated and makes me become a return customer. More
by chungrx
Employees Worked With
July 07, 2015
No AC No radio On one of the hottest days of the year my Porsche Cayenne began acting up first the air conditioning system failed followed by the radio and navigatio On one of the hottest days of the year my Porsche Cayenne began acting up first the air conditioning system failed followed by the radio and navigation system becoming inoperable. Without an appointment I brought my car to Rusnak Porsche. Where I was greeted by the service department who listen to my problem assured me that it would be corrected as soon as possible. I was given a loaner car a brand-new 2015 Cayenne loaner at no cost. Within a few hours I was notified of the repairs needed at the time expected to be approximately two days. My car had a leak and flooded the backside of the dash with windshield washer fluid. Sorting out some key components and sensors which had to be replaced. My car was returned the next day completely clean and dry as if it had gone through and complete detail shop the radio and air-conditioning systems work as new. Thanks again to Steve and all the staff the mechanics at Rusnak Porsche Westlake More
by lifelongporscheowner
Employees Worked With
July 07, 2015
Window Repair Window motor broke. They diagnosed the problem quickly and told me the scope of the repair within an hour. Service rep negotiated with, and worked wit Window motor broke. They diagnosed the problem quickly and told me the scope of the repair within an hour. Service rep negotiated with, and worked within the stringent guidelines of, the car-warranty company. She was able to make the repair happen within one day. Job was done quickly and properly; with authentic Porsche parts and with factory-authorized mechanics! More
by Ann Onymous
Employees Worked With
Daneel Wilson
