Porsche of Bakersfield - Service Center
Bakersfield, CA
33 Reviews of Porsche of Bakersfield - Service Center
Commutations are terrible. Been waiting now for weeks to the get the Navigation system taking care of. At my last maintenance services, it was confirmed that I have issues wi Been waiting now for weeks to the get the Navigation system taking care of. At my last maintenance services, it was confirmed that I have issues with the navigation system. Was told they had to let the engineering department know about the problem, and they should have an answer, either the same or next day, on what to do next. I was waiting for 2 weeks and still haven’t heard anything. So, I decided to drop by to see what was going on. Same story, only now they added, same issues were reported by multiple customers and to come back so they can put pressure one the engineering department, and hopefully get their attention. At this point I am feeling that the engineers are too busy building new vehicles, and while cars already sold to customers, are on the bottom pole of the not importance list. Don’t get me wrong. The staff is very friendly and I love my VW Atlas crossover. Nevertheless, it’s the communication that lacks. Will have to consider whether to buy or lease again next time . More
Made an appt for a recall. Then to be told they don’t have the part and need to reschedule. Also. They changed the payment policy and now being charged an extra 3% for cred Then to be told they don’t have the part and need to reschedule. Also. They changed the payment policy and now being charged an extra 3% for credit card vs debit cards. Plus took longer then stated More
The service was amazing! The service people were very knowledgeable and they had a pleasant attitude. No extra waiting for my service to be done. The service people were very knowledgeable and they had a pleasant attitude. No extra waiting for my service to be done. More