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Porsche of Nashville
Brentwood, TN
13 Reviews
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Showing 13 reviews
November 17, 2022
I located a Certified Pre-Owned 2017 Porsche 718 Cayman S, using the search function on Porsche.com website. Car was offered for sale at Porsche of Nashville, TN. When I called the dealership I spoke wit S, using the search function on Porsche.com website. Car was offered for sale at Porsche of Nashville, TN. When I called the dealership I spoke with Matt Giorgio. Porsche Brand Ambassador. Matt was outstanding in providing the information I needed about the car. He understood my goals and helped me in reaching them. I bought the Cayman S. This is a more complicated transaction as I am 2000 miles from Porsche of Nashville. Once again Matt and Sales Manager, Alice Tejeda, came through and made everything easy. The next day a FedEx envelope arrived with the contract for me to sign and a return FedEx envelope. Matt and Alice made my life simple. I am extremely please with every aspect of this purchase process. If you are looking to buy a Porsche or any of the other brands of pre-owned cars they may have, you can't go wrong buying from Porsche of Nashville. More
by Carfour
Employees Worked With
Matt Giorgio and Alice Tejeda
Helpful November 12, 2018
What is your problem? 11/7/2018: So I asked for information on a Porsche and I get an automatic email with the link to the car including the price. I respond back asking 11/7/2018: So I asked for information on a Porsche and I get an automatic email with the link to the car including the price. I respond back asking for additional details. NO RESPONSE. 11/8/2018: I get an email from Mark Majors stating "Are you still in the market for a Cayenne? Please let me know how I could assist with your purchase." To this email, I respond asking for additional information. NO RESPONSE. 11/9/2018: I get another email from Mark Majors stating: "Thank you for contacting Porsche Nashville! Are you still in the market for the 2018 Porsche Cayenne? Let me know how I could assist with your purchase." I respond to this email once again. NO RESPONSE. 11/12/2018: I get yet another email from guess who - stating "Thank you for contacting Porsche Nashville! Can I get you any additional information on the Cayenne? Let me know how I could assist or if you are still in the market." I respond this time by telling him to respond to my other email. Only thing I can think is xxx man. Either check your emails or stop bothering me because I have moved on to another mores responsive dealer. What a joke. More
by car1094738
Employees Worked With
Mark Major
April 13, 2017
Fast and efficient Spoke with Dillon, set up my yearly check up for my 911S. He explained what needed to be done and what can wait to be done in the future. He is friend Spoke with Dillon, set up my yearly check up for my 911S. He explained what needed to be done and what can wait to be done in the future. He is friendly and professional. Valerie More
by porschewoman
Employees Worked With
Dillon
April 06, 2017
Customer Friendly I had service done on my Porsche for the first time at Nashville Porsche, great experience. Employees friendly, and fast! Look forward to our new rel I had service done on my Porsche for the first time at Nashville Porsche, great experience. Employees friendly, and fast! Look forward to our new relationship. More
by Romeo
Employees Worked With
Thomas and Al
January 09, 2017
Mike Mercurio - Great experience This review is about 2 1/2 years late! Mike dealt with me over the phone and we were able to agree on the terms. I flew into Nashville on my way back This review is about 2 1/2 years late! Mike dealt with me over the phone and we were able to agree on the terms. I flew into Nashville on my way back to Memphis and arrived late, but Mike stayed and worked through all the paperwork after closing. Very happy with his professionalism and follow up! More
by 8202632
Employees Worked With
Mike Mercurio
January 03, 2017
Best Service Department Hands Down If you own a Porsche, these are the guys you need to reach out to for service. I bought my vehicle from another dealer, yet they have embraced me and If you own a Porsche, these are the guys you need to reach out to for service. I bought my vehicle from another dealer, yet they have embraced me and my vehicle as if I was one of their customers from day one due in large part to their passion about the brand. They've serviced my late model Cayenne for the past 3 years now and it still runs like a top thanks to their attention to detail. Still able to make long road trips to Michigan in this vehicle thanks to the way they've helped me keep it maintained. Highly Recommended. J. Wilson More
by YippeCayenne6
Employees Worked With
Thomas, Dillon, Al... All the techs.
December 29, 2016
Exceptional! This is a dealership that cares and goes out of their way to make the customer knowledgable and happy. Keep up the great work! Your team is the best This is a dealership that cares and goes out of their way to make the customer knowledgable and happy. Keep up the great work! Your team is the best in town! More
by Car buyer
Employees Worked With
Matt Giorgio
July 13, 2016
Bait and switch Several weeks ago we put down 40% on a new 911 to be picked up at the factory. When we went in this week to pay the balance we were told that we had t Several weeks ago we put down 40% on a new 911 to be picked up at the factory. When we went in this week to pay the balance we were told that we had to sign an agreement that would allow the dealer to share our private information with anyone they choose. When we began to share our discomfort with that, they become very rude and insulting. They said that if we didn't sign it the deal was off. We have 10+ years experience with this dealer and they are terrible. The only thing worse than the sales/finance people is the service department. Last time we had an oil change there, my wife ended up stranded on the freeway (in a 2 year old car). They failed to put all the parts back together. Stay away from these jerks. More
by porsche
Employees Worked With
Finance Manager
February 25, 2016
Poor maintenance resulting in a blown motor. I am very unhappy with Sonic Automotive and Porsche of Nashville's customer service. I purchased a 2010 Ford F-350 Super Duty 4 wheel drive 6.4 lite I am very unhappy with Sonic Automotive and Porsche of Nashville's customer service. I purchased a 2010 Ford F-350 Super Duty 4 wheel drive 6.4 liter V-8 and within 24 hours is when the trouble begins. Requested help and and I feel like they brushed me off. By the third visit was told they are not diesel mechanics. Upon speaking with management they agreed to diagnose and test drive my truck. They advised the vehicle drove fine. Feeling disregarded again. Couple of day after a very obvious compression and stalling hesitation while driving. By then I felt I had no choice but to take to Ford dealership to diagnose problem. Before returning home from dropping my truck off, they called me to advise it was obviously the motor is ruined. There findings were the downed second cylinder caused to much oil pressure in crankcase. Asking how they made diagnosis? Their response is my model truck requires 14 quarts of oil and they drained OVER 30 Quarts of oil. Upon draining oil they found sleddgy black metal chips in oil and filter. According to Ford over crowding the crank case doesn't allow to move freely as needed. Causing the pistons to break free from crankshaft in motor block. Resulting in a complete rebuild of motor. They also informed me there was an open recall with a safety hazard issue. Was told research "ford Dooley death wobble" in my model Ford causing a misalignment to not preform because of the malfunctioning the parts stated was not safe for the road. Due to its violent vibration at highway speeds. How this not at my fault, you ask I've driven vehicle a total of two weeks and Porsche of Nashville's sister lot Baytown Ford in Tx stated they did an Oil change before the sold it to me. I feel if oil was changed as they claimed they would have discovered the overage of oil and metal chips. The general manager Richard Hartman persistently stated "you bought an as is vehicle. And not liable because they had ordered it from Baytown ford. Baytown Ford will not discuss any of this with me since I purchased a vehicle from Porsche of Nashville. Ford's estimate of $19,000 to rebuild motor and I only paid 21,000 for the vehicle. After Hartmans refusal to help I proceeded to contact the headquarters of sonic automotive. The most that they offered to help was to let me purchase a used motor then allow them to install at a discounted rate. I feel uncomfortable letting any employee of sonic automotive do repairs when they have already stated they are not diesel mechanics. Baytown Ford's website advertised they perform a 169 point safety inspections of road worthiness. So correct me if I'm wrong, if they had done their 169 point safety check they surely would have see safety recall and overage of oil. I feel Sonic Automotive, Porsche of Nashville, and Baytown Ford were not forthcoming with their product, services, and the policies to handle issues and complaints. Sonic Automotive Website claims that all sales people are not commission base but that is not the experience I received. I do not feel like Porsche of Nashville has broken any laws but I am a repeat customer who came to them for help multiple times with no assistance. I feel like the least they could do for me is the effort of speaking with Baytown ford in addressing the issue at hand. But when I asked them to do so they stated that I bought in as is vehicle and they are not set up to send vehicle to Baytown ford for repair even after I offered to deliver it to Baytown Ford myself they refused. Being a small local business owner and head of family of five I've had to do the honorable thing and assist my customers needs and help correct things that were done incorrectly. I feel as I am just a number who doesn't deserve the time nor help with the issue. Sincerely, N. Jones an unsatisfied customer More
by Unsatisfiedcustomer2016
Employees Worked With
Richard Hartman
July 10, 2014
I wish all business transactions were as pleasant! Wow! Talk about a change from my last few car purchases... Porsche of Nashville and Carroll Clark nailed it on this one. I convinced my wife to jus Wow! Talk about a change from my last few car purchases... Porsche of Nashville and Carroll Clark nailed it on this one. I convinced my wife to just take a look at a Boxster as her lease was expiring on our G37 convertible. We were pleasantly surprised at the relaxed atmosphere, the friendly staff, and the ease of doing business. Two visits, one test drive, and we have a shiny new Boxster S in the garage. Quick, easy, friendly! Tell the cable providers and the airlines to come take notes! See you again in 36 months for our next one!! More
by cmccluney
Employees Worked With
Carroll Clark
