What a terrible experience! Made a sales appointment to test drive a pre owned car. Pulled back onto the lot from said test drive, talked with the sales guy for a few minutes, then started talking about the price, warranty specifics, and only at that point did he tell us it had sold while we were out test driving it, DURING OUR SALES APPOINTMENT.
This should have been my first indication that this salesperson didn't take us seriously as buyers, as he clearly didn't expect us to actually talk to him about buying it. But he didn't seem to change his tune in regards to judging us, as it certainly wasn't his last dismissive treatment:
Once I got past saying that that was pretty poor of them to do, I asked for some information on the price and terms of a lease on a new 2020 model of higher quality than what we had been test driving, which I had hoped to compare to the outright purchase of the preowned car anyway. The sales person casually gave me an estimate of the monthly price, then, without further discussion or offering to show us the new inventory, said "thanks for coming in guys, have a nice day." And walked back inside.
If it were possible, this would be a 0 star review. No one willing to walk on to a luxury car dealership with the intent of driving off with a car, should be treated with this Pretty Woman, tired xxx-umptive, discriminatory, poor behavior and terrible salesmanship.
Big mistake. HUGE. I have to go do some shopping now.