Port City Nissan

Not impressed Brought my Marano in for defective front sensor. Got a tin can loaner vehicle. When I got my Marano back later that day, I was told it was “all set”. Brought my Marano in for defective front sensor. Got a tin can loaner vehicle. When I got my Marano back later that day, I was told it was “all set”. Drove it maybe 50 feet and the error message popped up. Stormed back in to receive all kinds of excuses. They placed an order for a new sensor. After not hearing from service department for two weeks I called to inquire and was told “they fixed it when I was in,” I explained that wasn’t correct. So I received a bunch more convoluted excuses and the part was ordered and “would be a few more days.” So in the end this was a 23 day project. Started August 19th and ended September 10th. More

Purchased a pre-owned van I bought a pre-owned van just a month ago. Guess what, there were a couple hitches and guess what? They took care of them professionally and went bey I bought a pre-owned van just a month ago. Guess what, there were a couple hitches and guess what? They took care of them professionally and went beyond the call of duty to fix the hitch and make things good. I've learned that there will be problems, but how they are dealt with makes all the difference. The difference they made will bring me back to buy my next car. More

Scammers and liars. Don’t be the next victim I told them I was in a hurry the day I purchased my truck so they took it upon themselves to add thousands of dollars in contracts for upholstery pro I told them I was in a hurry the day I purchased my truck so they took it upon themselves to add thousands of dollars in contracts for upholstery protection as well as numerous other things I did not want and was not offered. They quite literally slipped these pieces of paper in with the vehicle contract so I would not see them when signing in a hurry. The truck was 30 grand and needed to be brought in for service the next day and remained there for 20 days. When I got it back the upholstery was completely covered in oil smudges and they then proceeded to tell me they lost my down payment and needed me to provide a receipt to prove the down payment was actually made the day I purchased the truck. They promptly refused to install the leather I had paid for and harassed me for two days straight at work because of their accounting error. Their sales manager Bryan could not have been any worse and Richard Steele is the thief of a car salesman who literally snuck papers in to the pile without my knowledge. Just got the truck back after 20 days in time to register it and the upholstery is completely ruined. Because of the incompetence of the employees to actually remember to run my card when I gave it to them, they have been treating me like a criminal or as if I did something wrong when they were so concerned with rushing me out of there, they forgot to run my card. Most likely because they snuck in extra papers in order to get me to sign off on thousands of dollars of things I didn’t want so they were in a hurry to get me out of there. The icing on the cake is that they added over $3000 to the sale price of the vehicle and changed it from $27,900 to $31,300 and then promptly handed me the papers which I foolishly signed because I did not know they were criminals. Had I not brought so many vehicles there in the past I probably wouldn’t have been so trusting but maybe you can learn from my mistake. There is plenty of dealerships around so please do yourself a favor and stay far far away from Port city Nissan and Richard steel in particular. More

Fast, efficient and professional. They also got me a driver Wonderful. Can’t say enough about how terrific their service center is. They even drove me to my errands while the work was being done. We are t Wonderful. Can’t say enough about how terrific their service center is. They even drove me to my errands while the work was being done. We are talking about a same day service. More

Always a great experience! I have purchased multiple vehicles in the past 20 years from Port City Nissan and have always had a great experience from both the sales and service t I have purchased multiple vehicles in the past 20 years from Port City Nissan and have always had a great experience from both the sales and service team. The Port City Nissan staff is consistent, friendly and always willing to help, and this time was no exception! During this visit, I needed new tires which they were able to replace quickly. Port City has never given me a reason to go anywhere else! More

Unity! The dealership in itself was spotless. I was pleasantly impressed by the way the salesman work together. I appreciate the help that they gave me to The dealership in itself was spotless. I was pleasantly impressed by the way the salesman work together. I appreciate the help that they gave me to get a lower insurance company and also for coming to pick me up from the place I had rented a car and brought me to the dealership. These guys have outstanding customer service and their personalities are so awesome. I’ll never purchase anything from anyone else in the future. So Thank You for everything ! Your the BEST!!! More

Highly recommended Very professional and no pressure sales. Pleasant no stress experience. We were helped right away with a car emergency. Prices and rates checked out Very professional and no pressure sales. Pleasant no stress experience. We were helped right away with a car emergency. Prices and rates checked out with national averages. More

Inspection, oil change, tire rotation Pleasant and fast service. The waiting area was very comfortable and accommodating. A Free complimentary car wash certainly topped the whole service e Pleasant and fast service. The waiting area was very comfortable and accommodating. A Free complimentary car wash certainly topped the whole service experience worth it. More

Great service Friendly service and great staff to work with. They understood what I was looking for in a vehicle and luckily enough they had one in stock not a comm Friendly service and great staff to work with. They understood what I was looking for in a vehicle and luckily enough they had one in stock not a common model that I needed More

2nd experience. LOVE THEM. The 2 mechanics were very sharp and paid close attention. Loved how they found my issues and jumped right on fixing them. Great visit!!!! I will be The 2 mechanics were very sharp and paid close attention. Loved how they found my issues and jumped right on fixing them. Great visit!!!! I will be back soon. More