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Port City Nissan

Portsmouth, NH

4.2
626 Reviews

120 Spaulding Turnpike

Portsmouth, NH

03801

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Showing 626 reviews

June 15, 2023

Van was extremely helpful! He had a perfect car picked out for me & made the whole process very painless & speedy. I expected to spend the whole day there and was in and out wi More

by Makayla.droz74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Porter
Jun 16, 2023 -

Port City Nissan responded

Thank you, Makayla! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Port City Nissan.

April 19, 2023

They don't care about their customers and are only after your money. There is a safety issue with the Pathfinder and the passenger seat sitting so low the seatbelt goes across shorter people's necks and the More

by bigemmy31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Haley, Chris Nash, Mike Kaval
Apr 22, 2023 -

Port City Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Apr 22, 2023 -

bigemmy31 responded

I tried talking with you and so did my husband but it fell of deaf ears. The managers and salesmen should be ashamed... You're criminals and I have no idea how you sleep at night taking advantage of good customers.

January 05, 2023

I brought my car in to see how much I could get to trade it in and get a lease. The sales people as well as the manager worked with me to get me to a price I was happy with and they were kind and patient al More

by Jessica.Osbourne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Melican
Jan 06, 2023 -

Port City Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jessica, please do not hesitate to let us know. We are always happy to help!

December 22, 2022

The engine in my truck was on its last leg and I visited this dealership in hopes of finding something to replace it. The staff was courteous and professional and spent quite a bit of time with me to help m More

by Nhpuckjock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Curry, Eric Haley, Dan Melican
Dec 26, 2022 -

Port City Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Thank you for the five-star rating. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new purchase!

November 17, 2022

Excellent place to do business! All the staff is welcoming, friendly and professional. Kids welcomed too! Mike listened to my new car needs and helped me find the right vehicle for More

by jodib0608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kaval, Brian Lehman
Nov 17, 2022 -

Port City Nissan responded

Jobi, It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Port City Nissan!

November 12, 2022

The best experience! Treated well and professionally by Nate and the whole staff! When we arrived Nate met us at the door and made us comfortable. We had no appointment More

by charlottesgreene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Singh
Nov 13, 2022 -

Port City Nissan responded

Charlotte, Thank you so much for your excellent review! We are so glad that Nate had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

November 01, 2022

A big thank you to Javier and Chris for delivering exactly what I wanted your kindness and efficiency made it so easy. I know I made the right choice. Best dealership around! More

by whitecat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Haley, Chris Nash, Javier Mendizabal
Nov 01, 2022 -

Port City Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Port City Nissan are glad to have you as a customer.

Nov 02, 2022 -

whitecat responded

Friendly, informed, efficient and fair dealership! Thank you

October 25, 2022

Very happy! Communication was quick, detailed, honest and friendly. Nate and the Sales Manager Chris Nash were excellent! Definitely will refer them to everyo More

by loveslsajl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nash
Oct 26, 2022 -

Port City Nissan responded

We are very happy to hear that Nate and Chris provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

October 17, 2022

Great service, excellent follow up from Dan and Brian - would recommend this dealership to a friend!!! More

by lcplumer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lehman, Dan Melican
Oct 18, 2022 -

Port City Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Port City Nissan.

October 05, 2022

Dealership did not present facts about the vehicle I purchased and withheld the history of the vehicle which had been I an accident More

by Nibs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Haley, Javier Mendizabal
Oct 09, 2022 -

Port City Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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