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Port City Nissan

Portsmouth, NH

3.6
632 Reviews

120 Spaulding Turnpike

Portsmouth, NH

03801

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Showing 632 reviews

November 12, 2022

The best experience! Treated well and professionally by Nate and the whole staff! When we arrived Nate met us at the door and made us comfortable. We had no appointment More

by charlottesgreene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Singh
Nov 13, 2022 -

Port City Nissan responded

Charlotte, Thank you so much for your excellent review! We are so glad that Nate had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

November 01, 2022

A big thank you to Javier and Chris for delivering exactly what I wanted your kindness and efficiency made it so easy. I know I made the right choice. Best dealership around! More

by whitecat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Haley, Chris Nash, Javier Mendizabal
Nov 01, 2022 -

Port City Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Port City Nissan are glad to have you as a customer.

Nov 02, 2022 -

whitecat responded

Friendly, informed, efficient and fair dealership! Thank you

October 25, 2022

Very happy! Communication was quick, detailed, honest and friendly. Nate and the Sales Manager Chris Nash were excellent! Definitely will refer them to everyo More

by loveslsajl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nash
Oct 26, 2022 -

Port City Nissan responded

We are very happy to hear that Nate and Chris provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

October 17, 2022

Great service, excellent follow up from Dan and Brian - would recommend this dealership to a friend!!! More

by lcplumer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lehman, Dan Melican
Oct 18, 2022 -

Port City Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Port City Nissan.

October 06, 2022

Dealership did not present facts about the vehicle I purchased and withheld the history of the vehicle which had been I an accident More

by Nibs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Haley, Javier Mendizabal
Oct 10, 2022 -

Port City Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 28, 2022

Our company needed 3 new vehicles for our fleet, and Port City Nissan was able to provide us with what we needed and all within 5 days. Pretty remarkable in today’s tough buying market. Eric, their sales dir More

by Marcdelorme.fergee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Haley, Mike Kaval
Sep 29, 2022 -

Port City Nissan responded

We are very happy to have provided you with the 3 vehicles you needed in a timely fashion! We sincerely value your business and look forward to your next visit.

September 22, 2022

No pressure for the first time walking into a dealership, friendly and personable. Our sales person was Laura Delorey. Thank you for helping us navigate through the process of buying a car. We have not had a More

by Heidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delorey
Sep 25, 2022 -

Port City Nissan responded

Thank you so much for your kind words, Heidi, and for taking the time to leave us this wonderful feedback!

August 31, 2022

It was a very poor experience. The sales rep. was much too pushy, even after I told him that I was tired of it and he should stop. He asked the same questions over and again and More

by ahammitte
Recommend Dealer
No
Employees Worked With
Nate and a sales manager whose name I didn't catch
Sep 04, 2022 -

Port City Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 21, 2022

Horrible experience. Online tool and offer is not what they offer you. They do a bait and switch. Horrible experience. Waste of hours. Terrible. Don't let these guys More

by Hemi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsey Soucy
Jun 25, 2022 -

Port City Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 10, 2022

From the first time emailing the dealer to delivery everything was smooth and easy. Luther my salesperson was great. Thank you Lindsey, Justin and Brian too! More

by yourcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther, Justin, Eric Haley, Brian Lehman, Lindsey Soucy
Jun 10, 2022 -

Port City Nissan responded

Thank you for taking the time to share your thoughts on working with Luther and our team. We're glad to hear we delivered such a great experience!