
Port City Nissan
Portsmouth, NH
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Misleading cost We are flabbergasted from an experience we just had at the Port City Nissan service department. We just purchased a used Nissan (from a different loca We are flabbergasted from an experience we just had at the Port City Nissan service department. We just purchased a used Nissan (from a different location) and it only came with one key/fob. We went in to purchase another and were told it would be $69. We thought that was pricy, but we need a second key so we went ahead and waited 45 minutes for them to cut/program they key. When we went to go pay for it, the price was now $222.54!!! What?? Yes, the $69 was just for labor. Why quote us $69 if that wasn’t the whole cost!? Hard pill to swallow. The guy from service just walked away. The very nice women at the cashier’s desk took it down to $200 for the miscommunication. Nice of them, but it wasn’t the $69 we expected and ok’ed. We’ll go miles out of our way to avoid this service department. More
2018 frontier Excellent price, financing, low pressure. Would recommend this dealership. Have used many others and this was by far the best ecoerience. Received goo Excellent price, financing, low pressure. Would recommend this dealership. Have used many others and this was by far the best ecoerience. Received good value for trade. More
Easy as pie The location is convenient for me and will be home base for service. The transaction was exciting and the salesman was accommodating.to meeting. The location is convenient for me and will be home base for service. The transaction was exciting and the salesman was accommodating.to meeting. I am very happy getting just the car i needed. More
Extremely helpful! Ben and Noah were 100% amazing! We left with 2 brand new nissan rouges, perfect for "his and hers". The professionalism, knowledge and down to earth p Ben and Noah were 100% amazing! We left with 2 brand new nissan rouges, perfect for "his and hers". The professionalism, knowledge and down to earth personalities from both men made my husband and I comfortable we were making the right choice ! Thanks port city, we'll be back! More
Professional and courteous Very nice experience to visit this dealership. Everyone was friendly and pleasant. Noah, our sales representative, was knowledgeable, pleasant, patien Very nice experience to visit this dealership. Everyone was friendly and pleasant. Noah, our sales representative, was knowledgeable, pleasant, patient and explain us all nesesary questions we had. He walked us thru the steps we need to do after purchasing the car. His smile and advice made our shoping for car very comfortable. Thank you all. ilona More
Horrible, unsafe Oil change & tire rotation "road trip special" . They released my car to me and I discovered 100+ harrowing miles later that two of my tires weren’t e Oil change & tire rotation "road trip special" . They released my car to me and I discovered 100+ harrowing miles later that two of my tires weren’t even fully tightened onto my car. Gave me $100 service credit (as if I’ll ever go back) and refunded the $40 service for my “inconvenience” ..... attitude from the manager and clerk. I would never return here, and i purchased my last 2 cars here too. Shame. More
excellent the best i have ever experienced My lease with Nissan is about to expire. Justin D called me about a good deal he had for us for our next lease with Nissan. I told Justin that I just My lease with Nissan is about to expire. Justin D called me about a good deal he had for us for our next lease with Nissan. I told Justin that I just had Hip surgery and would not be able to go to the dealership at this time. Justin offered to bring the vehicle to us. My wife and I loved the car at first site, it had more bells and whistles then our old lease car, and had a lower monthly payment. All the paper work,and vehicle transfers was completed at my home. You can't ask for better service then that. My wife and I are very thankful to Justin Dostie. More
Great Service The employees at Port City Nissan always make you their #1 priority. They assisted me immediately after getting a flat tire and had it fixed in less t The employees at Port City Nissan always make you their #1 priority. They assisted me immediately after getting a flat tire and had it fixed in less than an hour! They are professional and make it convenient for the customer. That’s what you call excellent customer service ! More
Looking to trade in I went to PortCity Nissan looking to trade in my vehicle and was pleasantly surprised with the trade in special they had going. Justin was super I went to PortCity Nissan looking to trade in my vehicle and was pleasantly surprised with the trade in special they had going. Justin was super helpful in showing me a few options and pointed out an option to lease a 2018 at a way lower rate then a used and much older car would have been. Justin also pointed out the lease program they have would be beneficial (saving $$) over time if I continued to lease once the term was up. Overall my experience was great, my husband and I were offered coffee/water and snacks while we waited and the staff seemed friendly and helpful. More
Best Car Buying Experience Ever! Both Mike and Eric were professional, personable and had a great sense of humor! They worked diligently to make sure that I received the best price an Both Mike and Eric were professional, personable and had a great sense of humor! They worked diligently to make sure that I received the best price and finance rate available! I found the staff to be friendly, attentive and accommodating. Having visited quite a few dealerships earlier, I believe Port City Nissan made the process of purchasing a vehicle a positive, stress-free experience! Thank you Mike and Eric! I absolutely love my car! -Judy Jepson-Hebert More