Portage Chrysler Dodge Jeep Ram

good experience Brandon Yeager did a great job of explaining the jeep grand Cherokee. He did not push us into a sale his great customer service sold us the car. Brandon Yeager did a great job of explaining the jeep grand Cherokee. He did not push us into a sale his great customer service sold us the car. More

It was ok Truck had the die they used for the ac on the vents had to clean the dash off so not happy thank god I didnt have to pay for the we work being done Truck had the die they used for the ac on the vents had to clean the dash off so not happy thank god I didnt have to pay for the we work being done More

Very helpful Brandon, the car salesman, was very knowledgeable about the car I bought. He was also very nice and professional the entire time he was helping me! Jo Brandon, the car salesman, was very knowledgeable about the car I bought. He was also very nice and professional the entire time he was helping me! John also helped with the finance portion, since Brandon had another appointment an hour after I arrived. (No biggie!) The service center was also very helpful. The battery in my car died two days after I got it, and the service center put a brand new battery in my car for FREE!! Thank you portage Ford!! More

Oil change - I came for an oil change and it took almost 2 hours . That’s a long time for a oil change. I also got a tire rotation. And that took another 45 mi - I came for an oil change and it took almost 2 hours . That’s a long time for a oil change. I also got a tire rotation. And that took another 45 minutes. I had an appointment at 8:30 AM and I left at 11:30 More

Prompt, friendly and professional We were kept in the loop on our recent repairs and felt like our best interests were important. The service was done on time and at a fair price. We were kept in the loop on our recent repairs and felt like our best interests were important. The service was done on time and at a fair price. More

Service department Quick friendly helpful. I would go back and recommend this service department. The whole process was great from start to finish. Their an amazing pla Quick friendly helpful. I would go back and recommend this service department. The whole process was great from start to finish. Their an amazing place to take your car!! More

$60 CAR OIL CHANGE. $15 extra for synthetic . First time I ever paid 60 for just an oil change. Seems prices are always all over the map.. sorry but not again. $15 extra for synthetic . First time I ever paid 60 for just an oil change. Seems prices are always all over the map.. sorry but not again. More

pleasant and professional Brandon knew his stuff and was such a polite young man, it was a pleasure working with him. Everyone there was friendly and seemed to enjoy their job Brandon knew his stuff and was such a polite young man, it was a pleasure working with him. Everyone there was friendly and seemed to enjoy their job which was refreshing! More

Underwhelming customer service experience The cashier is great and very customer service oriented. The rest of the experience is frustrating. Took nearly 3 hours for an oil change and tire rot The cashier is great and very customer service oriented. The rest of the experience is frustrating. Took nearly 3 hours for an oil change and tire rotation. Paperwork wasn't ready at pickup, then it was a hassle to correct the coupon sent by the dealership so the bill was $40 more than it should have been. Then steering wheel was dirty when i got in. More

Overall experience was very good. The only complaint is that the car was only supposed to be there for 2 1/2 hours or possibly 3 1/2 hours. 8 hours later I called to see what was going The only complaint is that the car was only supposed to be there for 2 1/2 hours or possibly 3 1/2 hours. 8 hours later I called to see what was going on with my car and they told me then, that they were waiting for bolts and they wouldn’t be there until the next morning. This upset me do to I had plans for my car the next day and had to make other arrangements for my transportation. I should have been called! More