Portage Chrysler Dodge Jeep Ram - Service Center

Recall seat mechanism I made an appointment based on a FordPass recall notification. They were able to complete in less than a week. Service was quick without any surpri I made an appointment based on a FordPass recall notification. They were able to complete in less than a week. Service was quick without any surprises. More

Kind, Courteous and helpful Very helpful from service to sales. They go out of their way to help us, and explained any questions that I had. Everything was done when they told us Very helpful from service to sales. They go out of their way to help us, and explained any questions that I had. Everything was done when they told us it would be done. More

Sparkplugs Service timely and reasonable cost. Need a better waiting room. All the service staff very helpful. Always bring my car here and running nicely after Service timely and reasonable cost. Need a better waiting room. All the service staff very helpful. Always bring my car here and running nicely after 12 yrs and 123,000 miles. More

Good service The whole process from setting up the appointment, to checking in the car to the service department, and waiting in the waiting room was smooth and di The whole process from setting up the appointment, to checking in the car to the service department, and waiting in the waiting room was smooth and did not take too long. Everyone along the way was friendly and helpful. More

On time very important for me. Everyone is going out of there way too help,seems everyone cares about the car owners. Not so with other shops feels like you're more than just a doll Everyone is going out of there way too help,seems everyone cares about the car owners. Not so with other shops feels like you're more than just a dollar. More

Oct service The service dept kept on time and accurate with the price quote. They also gave me recommendations for future service work to keep vehicles in shape. The service dept kept on time and accurate with the price quote. They also gave me recommendations for future service work to keep vehicles in shape. More

too long tech advised of oil leak after 1st oil change. arrangement were made for a loaner car so that it could be evaluated and fixed. Was advised that the l tech advised of oil leak after 1st oil change. arrangement were made for a loaner car so that it could be evaluated and fixed. Was advised that the leak was located and part would be ordered, taking 3 days. It took 17 days to get my Jeep back. I called 2 times asking about the progress. 1st time the part was here and was being worked on. The 2nd time I was told that it was still on the hoist and that there is only one tech that can work on it and he keeps getting pulled away from my repair. One tech only? Seems kinda crazy that my Jeep was pushed to the side for other repairs. Not happy that I had to wait so long for my "under warranty" repair to be made. More

Dirty Car Auto dirty upon return after service. Last dealership I worked with(Acura) alwYs returned car clean & vacuumed. I drove an hour+ for those services. Auto dirty upon return after service. Last dealership I worked with(Acura) alwYs returned car clean & vacuumed. I drove an hour+ for those services. I am 30 mins from this dealership but will not be returning for routine services. Local auto repair folks always return car clean. So why should I travel More

Honest I had taken my truck for an inspection somewhere before my visit to portage for and was screwed over price wise and the inspection it self. When I cam I had taken my truck for an inspection somewhere before my visit to portage for and was screwed over price wise and the inspection it self. When I came over to portage ford for half the price I paid before I had the answers I was looking for. Know a ford technician looked at my truck I feel much safer. More

Brought my vehicle in because the ac did not work. Charged me $70 to tell me my ac does not work. I knew that, paid for that answer twice before. No help at to me at all. Charged me $70 to tell me my ac does not work. I knew that, paid for that answer twice before. No help at to me at all. More