Porter Nissan

I was looking for another Nissan and really wasn’t sure what I wanted. I knew that price was an important factor for my purchase. I made some phone calls and Mr. Haynes was able to find me exactly what I what I wanted. I knew that price was an important factor for my purchase. I made some phone calls and Mr. Haynes was able to find me exactly what I wanted with my price range and with all the accessories that I needed. He did all the leg work for me, all I had to do was sign the paperwork and pick up the vehicle. Mr. Haynes customer service and attitude was a plus. I've had "pushy" salesman but he was nothing like that. I had questions about the different styles of the Altima’s and he was able to explain everything down to the size engine. I would recommend Porter Nissan and Siddiq Haynes as the salesman. More

Porter Nissan the customer service is the best.Our salesman Jason Channer was excellent in working out the deal that was for us.He did well more the expected.would recommend him to anyone.I have bough salesman Jason Channer was excellent in working out the deal that was for us.He did well more the expected.would recommend him to anyone.I have bought 5 cars in the last 10yrs. from porter nissan and nobody can beat their prices or the service you will receive.Bill George the manager is the best always giving you top dollar for your trade and the lowest price on your purchase then anyone.That is why I keep going back and will continue to done so for many years to come.I would recommend them to anyone who is looking for new or used vehicles. More

Cindy was without a doubt, the most caring and thoughtful salesperson I ever encounter. She listened to my babbling as the paper work was being processed. When I was finally in the car, she showed me all o salesperson I ever encounter. She listened to my babbling as the paper work was being processed. When I was finally in the car, she showed me all of the wonderful things that were at my fingertips. She really made an old lady feel good! I shared my experience with my friends on Facebook! More

What a great experience buying another Nissan (this is my fourth Nissan)! Jeremiah was very helpful and provided excellent customer service! He is a great asset to the Porter Nissan group. fourth Nissan)! Jeremiah was very helpful and provided excellent customer service! He is a great asset to the Porter Nissan group. More

This is my 3rd vehicle purchase from Porter Nissan. I keep coming back to this dealership because the sales people are friendly and knowledgeable and DO NOT pressure you into a sale. Prices and deals at keep coming back to this dealership because the sales people are friendly and knowledgeable and DO NOT pressure you into a sale. Prices and deals at Porter are better than anywhere else. The service department is second to none. I feel confident bringing my vehicles to Porter's service department; they don't tell me something is wrong or needs to be replaced when it doesn't. All of my maintenance is done by Porter Nissan. Would I recommend this dealership? ABSOLUTELY! Would I recommend this dealership's service department? ABSOLUTELY! More

Great service. Helped me out a lot in the vehicle I wanted to purchase and I am very happy with the overall experience in purchasing my vehicle. Angel was great and I would recommend her to everyone. wanted to purchase and I am very happy with the overall experience in purchasing my vehicle. Angel was great and I would recommend her to everyone. More

The process was painless and quick and the salesman was to the point. I appreciated not having to stay at the dealership for hours at a time while talking to several people. I would definitely recommend th to the point. I appreciated not having to stay at the dealership for hours at a time while talking to several people. I would definitely recommend this dealership as well as the salesman. More

I honestly would say that I do not have a single complaint. Everything I asked for they made happen, and then some. Very friendly, very down to earth. I wouldn't hesitate to reccomend these guys to complaint. Everything I asked for they made happen, and then some. Very friendly, very down to earth. I wouldn't hesitate to reccomend these guys to anyone More

We took our truck in for a recall. We dropped it off at 7:30am which was the appointment time made by me. Lyle told us we could probably pick the car up at 1pm. So I called at 12:00pm to be sure everything 7:30am which was the appointment time made by me. Lyle told us we could probably pick the car up at 1pm. So I called at 12:00pm to be sure everything was still on target (we are 30 minutes away). The first time I went right to his extension no answer so I called back. The receptionist answered the phone, I asked her if our truck was ready she asked me who we spoke to I said Lyle she immediately transferred the call. I called back told her I just wanted to know if our truck was ready she told me she couldn't tell me, so I asked if there was someone else who could help me she said yes Lyle. I said he is not answering his phone is there someone else, she said No. She proceeded to tell me whoever writes up the car when you drop it off is who you have to speak to when you come to get your car. I asked to speak to a supervisor she hung up on me. So we drove to the dealer, when we arrived we were told Lyle was at lunch, which we already knew. I asked if our car was ready, we were once again told Lyle was at lunch. At this point I got angry. Told them I don't care where Lyle is I want the truck back now and demanded my keys. All of a sudden he was able to help us. Looked up the truck and said it was done. Then proceeded to do the upsell. Ok great, we don't want anything else fixed can you give me back my keys? I had to demand the keys before they would give them to me. There customer service is horrible. This is my second dealing with them the other was about 3 years ago and was just as poor. Thought someone was having a bad day, now I know it is the service department! More

Had my suv towed to Porter because the transmission was thumping down hard,the service engine soon light came on and when I pulled off the road to call my husband to say I was having problems, the vehicle thumping down hard,the service engine soon light came on and when I pulled off the road to call my husband to say I was having problems, the vehicle wouldn't start. We were told the radiator was leaking fluid into the trans and it would require a $6000 new transmission. Apparently this is so much of a problem Nissan issued an extended warrenty for it, but not a recall, however my miles were too high even though it was still under the 8 years. It wouldn't be covered. When we asked if the $6000 is for a new transmission, we were told Nissan doesn't rebuild transmissions. We went ahead with what we were told was a new transmission. We were also told we could pay by check with my license. I went to pick up my car and no, they couldn't accept my check because they have no history with us. I had to call my bank and increase my card so we could pay and pick up my vehicle. On the way home, the trans clunked and the service engine soon light came back on... The car went back 3 more times within a week.. Mechanics couldn't diagnose the problem because the trans wasn't making the sound for them and the computer wasn't communicating.. Then, the next day my car wouldn't start! We had a neighborhood mechanic bring his computer to our house and it said the car was in "drive" as it was clearly sitting there in PARK! After another miserable confrontational conversation with Porter's service manager, Dave Ferguson, they came and towed it back to the dealership...We are still waiting for their bullcrap excuse now! And by the way, my transmission was a "remaned transmission", transalation: rebuilt! Porter is fraudulant, rude, untrained, and customer service is awful.. I feel Porter stole $6000 from me and still hasn't fixed what was originally wrong. I want my car fixed! And Nissan needs to stand behind their products and issue a full recall on this issue. I will say, we were given a "free"(although I am not sure what I paid $6000 for yet) rental after the 2nd and 3rd time..However, the always rude service manager, Dave Ferguson, tried to charge us for an extra day even though they still had my car! And now the 4th time, a car wasn't even offered! More