Portland Volvo Cars

Perhaps Portland Volvo’s sales process is the way all cars should be sold. I had contacted the salesman, Andrew, via email and phone before visiting the dealership to check out the car. He confirmed th cars should be sold. I had contacted the salesman, Andrew, via email and phone before visiting the dealership to check out the car. He confirmed that the car was still available and that he would be there at the time I suggested I could get there. He was. He showed the car and explained the various systems, offered a test route and, having taken my info, handed me the keys and let me go. Upon return, having not found anything lacking in the vehicle, he turned my vehicle over to his manager for determining a trade value. He explained the one price process and showed me what the bill of sale would come to and what each of the charges were. The manager adjusted the trade value a bit at my request, and we came to an agreement. Paperwork was produced, a deposit made and the rest of the process explained. I returned a couple days later with the bank check. Andrew had the car prepped and ready. Gail, the finance person, went through all the paperwork without trying to upsell me. That included filling out a MA registry and title form, which my insurance agent later remarked was correctly done. The car was fueled and charged and ready to go. Andrew spent some further time with some other of the details of the car’s systems, offered his further support should I need it and I was off. All in all this was a much simpler and more pleasant process than the last car I had purchased. I would give all a 5 out of 5 stars. More

Kristen the service mgr has taken great care of me in the past and today,Portland Volvo has been great to me from sales to service, and all of the employees I have met are great,Management made a great Choic past and today,Portland Volvo has been great to me from sales to service, and all of the employees I have met are great,Management made a great Choice by making Kristen the service manager,From listening to her talk to her Coworkers to Customer she is a great communicator More

The service at Portland Volvo Volvo was excellent…. especially Lenox. He was so helpful and extremely nice. especially Lenox. He was so helpful and extremely nice. More

Everyone that I met at this dealership was very friendly and helpful. Kristen listened carefully to my concerns and then addressed each at checkout. She told me that the service would take an hour a and helpful. Kristen listened carefully to my concerns and then addressed each at checkout. She told me that the service would take an hour and a half. All went as promised. Very comfortable waiting area! I enjoyed the whole experience at this dealership. More

I had an excellent experience with Portland Volvo, and especially the Service Manager, Bryan Woodworth! He was patient, helpful, explaining everything that was necessary to the appointment. They even clea especially the Service Manager, Bryan Woodworth! He was patient, helpful, explaining everything that was necessary to the appointment. They even cleaned my car thoroughly before returning it to me! I was very impressed with the quality and timeliness of the Appointment! Thank you, Bryan and Portland Volvo! Peter Webster More

Great service. Great waiting area. Friendly team. Quote matched the final bill and work was completed on time. Great waiting area. Friendly team. Quote matched the final bill and work was completed on time. More

Portland Volvo is a professional, well-run dealership. My service advisor was pleasant and very thorough explaining my potential service and then went through the invoice and work done, again very thorou My service advisor was pleasant and very thorough explaining my potential service and then went through the invoice and work done, again very thoroughly. They have a very clean, spacious waiting area. I am very pleased to be doing business there. More

My sales woman was extremely patient, thorough and responsive to all my questions around a new car. She also was transparent which can be rare at a car dealership. I had already decided what I wanted responsive to all my questions around a new car. She also was transparent which can be rare at a car dealership. I had already decided what I wanted it was just a matter of closing the deal. McKayla did that in a way that I felt valued and heard. I wish all my buying experiences of automobiles could be like this one! Plus I am super excited for my new Volvo! More

Easy quick and easy Very helpful employees are friendly You can make appointments online Thanks You can make appointments online Thanks More

Bryan Woolworth went beyond courteous and efficient. Daniella and others on the greeting staff seemed pleased and eager to welcome me. The whole system makes having a problem that needs fixing a pleasur Daniella and others on the greeting staff seemed pleased and eager to welcome me. The whole system makes having a problem that needs fixing a pleasure. The car came back detailed and shining, with all systems go. More