Portsmouth Chevrolet - Service Center

They we able to accommodate my request for service on my vehicle in record time (before a holiday a weekend. Everyone was was wonderful to deal with. vehicle in record time (before a holiday a weekend. Everyone was was wonderful to deal with. More

This time it was great! Most of the time is too so o won’t go into the biggest problem I had there. Most of the time is too so o won’t go into the biggest problem I had there. More

The staff that checks you in was very helpful and professional. The Service was a bit slow and the 3% surcharge is awful! professional. The Service was a bit slow and the 3% surcharge is awful! More

I have taken several vehicles for service including our ‘23 Trailblazer and will continue to do so! Their level of service and communication is greatly appreciated and is consistent among their staff. Kee ‘23 Trailblazer and will continue to do so! Their level of service and communication is greatly appreciated and is consistent among their staff. Keep up the good work! More

William went above and out of his way to help me out and we finally got it resolved as well as Sean the mechanic we finally got it resolved as well as Sean the mechanic More

I was aware of progress and cost as my truck was in to get all fluids changed get all fluids changed More

Did a great job with the oil change. No issues. Very professional and answered all my questions. No issues. Very professional and answered all my questions. More

I just purchased a new Chevrolet. I had a great experience with sales and service. Go see Ben for a vehicle if your in the market! I had a great experience with sales and service. Go see Ben for a vehicle if your in the market! More

Portsmouth Chevy used to be good. My recent service was horrible. Due to OBD3 and Chevy having proprietary software I had to bringnmy Duramax there. First itnwas 199$ to tpuch my truc My recent service was horrible. Due to OBD3 and Chevy having proprietary software I had to bringnmy Duramax there. First itnwas 199$ to tpuch my truck with a scan tool. They quoted me 1875$ for 2 NOX sensors and a MAF. Parts are about 475. So 1400 in labor for pretty much 2 O2 sensors and a MAF. The truck has 72k and zero rust. They would have come out cold. That being said, i needed an alignment and inspection while it was there. Alignment 150$ (not bad). Well they forgot to tighten the cam bolts down so the alignment was out by the time I got home and the driver side was all toed out. Mind you a 30 minute ride on my brand new tires. The inspection was free, but the light bulb over the plate was 30$. I will never go back there. Horrible experience, place has become a ripoff. If the service was at least performed I wouldnt be so angry. Gettingncharged an arm and a leg for not even mediocre service... what a joke. Next time all I need is the scan tool since small businesses can't purchase Chevys proprietary software and most scan tools toss "generic codes" at best. Way to go Chevy... More

Solved the problem, despite some challenges. I appreciate that they didn’t make their uncertainty my problem. Instead, they handled my issues and planned to resolve their GM warranty question af I appreciate that they didn’t make their uncertainty my problem. Instead, they handled my issues and planned to resolve their GM warranty question after sending me on my way. More