"My boyfriend and I were there and we purchased a brand..."
My boyfriend and I were there and we purchased a brand new vehicle from your dealership. My boyfriend can be a bit defensive and believes he is an automotive guru. So I was not happy to go truck shopping with him to say the least. I've got to say that Dan your general manager made it a fun, welcoming experience. He was not a pompous xxx like we had met at other stores. And the added bonus was he talked about his wife, son and new baby. What young couple like ourselves would not want to buy from a dealership like this one. My boyfriend does not have the greatest track record with his credit or life in general and to be treated like he was walking in there with just as much deserved respect as the next guy, changed our weekend. We will be showing off his new truck with lots of thanks to Portsmouth Chevrolet.
"We purchased our Chevy Silverado after leasing it for 3..."
We purchased our Chevy Silverado after leasing it for 3 years. The sales experience was great. Customer Service is another story. They refused to fix the front bumper onto which the paint is bubbling even after their own body shop confirmed it was a manufacturing shortcoming. They came up with all kinds of excuses, road debris damage, out of warranty, not covered by Chevy/GM etc. etc. - Everyone can sell you a truck but customer loyalty is something you earn with the service after the sale. We are very disappointed in the lack of support. After years of driving a Chevy I would not recommend purchasing from this dealership.
Employees Worked With
"My sales woman Angelica was amazing. And was willing to..."
My sales woman Angelica was amazing. And was willing to find the truck I wanted, but her manger was a complete xxx! He lost her the sale.