Posner Park Chrysler Dodge Jeep Ram Fiat

We visited today 26th October and were shown excellent customer service by Tom, Jackie and Marcos - in fact the whole team at Posner Park were dedicated to delivering 100% customer satisfaction. Tom was customer service by Tom, Jackie and Marcos - in fact the whole team at Posner Park were dedicated to delivering 100% customer satisfaction. Tom was our main contact, and made us feel extremely welcome, offered clear advice and listened to what we wanted. He made sure we were comfortable throughout the sales experience. Thanks and Well Done Tom! We would highly recommend the Posner Park Team to anybody needing a new vehicle! More

I went to Posner Chrysler to buy a new car and trade my car in. Ron Edmonds helped me to find a nice, new2012 Chrysler 200. I wanted a black one with the GPS in it.. He said I have new one that is auburn/ car in. Ron Edmonds helped me to find a nice, new2012 Chrysler 200. I wanted a black one with the GPS in it.. He said I have new one that is auburn/burnt color. I believe you will like this one also. He said take this one on your lunch break, show it to your husband and keep it for the day, drive it and bring it back this afternoon. I did as he said and I loved that car and the color. I brought it back and bought it. He gave me a very good deal on my trade in and a nice rebate on the new car. He was so nice That was July 16, 2012. I think it is one of the most beautiful cars on the road. I was up there Tuesday, October 2,,2013 for a safety recall on the car Spkyner took very good care of me. that car drives sooooo good. I haven't seen but one other than mine in that color. I saw Ron that day he spoke to me. I said do you remember me? He said yes, you are Mrs. Johnson. I would recommend any one to buy a car at Posner Chrysler & Jeep. Thank you all for being so nice and kind. More

Connie Bennett & Marc Niethammer are a great asset Connie Bennett & Marc Niethammer are a great asset to Posner Park Jeep!! They created a excellent buying experience. I highly recommend Posner Park Connie Bennett & Marc Niethammer are a great asset to Posner Park Jeep!! They created a excellent buying experience. I highly recommend Posner Park Jeep !! AAA rated I am very happy with my 2014 Jeep Grand Cherokee. More

Worked hard to find a problem that was hidden and very very hard to find. They did so without forcing me to pay for all the hours they worked and did a great job on repairing my vehicle. The service write very hard to find. They did so without forcing me to pay for all the hours they worked and did a great job on repairing my vehicle. The service writer was up beat and friendly and tried to help in any way he could. The service manager was super and supportive during the whole procedure and followed up on the progress. A salesman who worked there made me feel comfortable and asked me if he could do anything to make my wait less stressful and even brought me coffee while I waited. More

Our experience with Posner Park Chrysler was above anything we expected. Connie Bennett went above and beyond to find us a vehicle that fit our price range, was perfect for our needs, and made us fee anything we expected. Connie Bennett went above and beyond to find us a vehicle that fit our price range, was perfect for our needs, and made us feel like old friends. Elizabeth helped us through our paperwork quickly and explained everything in detail. Both of these ladies are an asset to their company, and I would reccomend this dealership to anyone. This is not your typical car dealership- they go out of their way for you, and no matter what your budget, you feel like a valued customer. More

Service was friendly, "no pressure", no hassle. They found the car that was best for me. They've given me the impression that I won't have to worry, that all my worries and needs will be taken ca They found the car that was best for me. They've given me the impression that I won't have to worry, that all my worries and needs will be taken care of. Let's hope so. More

I had the best service from the most caring young man. My service was finished fast and my car runs and looks amazing. Thank You MICHAEL STEPHENSON, GREAT JOB.... Patricia Flanagan service was finished fast and my car runs and looks amazing. Thank You MICHAEL STEPHENSON, GREAT JOB.... Patricia Flanagan More

Had a great experience. Everyone was willing to go out of their way to find us the right car at a good price. Paper work was very easy and we felt very comfortable with the way things came about. Would def their way to find us the right car at a good price. Paper work was very easy and we felt very comfortable with the way things came about. Would definitely recommend them to anyone looking for a car. More

I purchased a 2013 jeep wrangler 4 door,,,RIGHT HAND I purchased a 2013 jeep wrangler 4 door,,,RIGHT HAND DRIVE,,, FOR MAIL DELIVERY,,,I am 5ft. tall and found it impossible to deliver from it SA I purchased a 2013 jeep wrangler 4 door,,,RIGHT HAND DRIVE,,, FOR MAIL DELIVERY,,,I am 5ft. tall and found it impossible to deliver from it SAFELY, with the variation of mail box heights, I even tried to sit on 3 cushions and 2 behind me, still having to hang both arms out the window for the vast majority of my route to hold mailbox door open put mail in then close, if I let the mailbox door open all the way, I could not reach to close it, also having disc herniations in cervical neck started to cause pain from neck to shoulders and arm after 5 days, and a major struggle trying to get in and out with these cushions piled up,,, I finally stopped using it, and returned to dealer, they are very MEAN heartless people to deal with. Marc (manager) told me the deal already funded and cannot undo, (LIE) after speaking with another Chrysler dealer that night on the way home and calling the Chrysler finance company the next morning , both telling us THEY CAN UNDO THE DEAL IF THEY WANT TO, I then called (Marc)manager not available left message with this finding, now Tony (general manager) calls me telling me my trade is sold, cant do anything,,,,,,,,, MY TRADE WAS SITTING ON THE LOT WITH STICKERS WHEN WE ARRIVED, within a minute after we stepped outside after telling them I was returning jeep,,,,an employee drove my trade around to the side or back of dealership, I assumed they thought I was going to take it ??? I also purchased a life time warranty, which made it ideal considering the payment ended up $609 when making deal and signing papers, but earlier that day all approval was done over phone and I was told by Ken (salesman) they would be $450 to low $500's (LIE) I DID NOT ARGUE it and excepted the terms. The jeep is absolutely a nice suv, would be all worth it if I could use it for work, otherwise it is of no use to me. I was told by Elizabeth (finance) the life time warranty was $2700, (LIE) being very late anxious and far from home, I was stupid and trusting, not ever looking at the paper work until it got cancelled and found they charged $2920 plus $204.40 sales tax totaling $3124.40 NOW a week later they call and tell me the warranty co, cancelled because its a right hand drive being used for business. I will apologize to Elizabeth (finance) as I see the finance contract says $28134 purchase price, when my price was actually $26500, I thought I had been wronged there, but just figured out after adding the taxes at the top left still didn't ad up? still $588 to high,,,the day after I finally found the $588 difference on the buyers agreement was a dealer fee. I did say my reason for wanting to return jeep would be cause of both of us, as I thought this jeep would be ideal for delivering mail, my short test drive was near closing, and bad storm coming outside, tried 1 mailbox that sat pretty high, I was wrong thought it would work. Dealer being lied to about the cost of warranty, then being cancelled by company, also being lied to that the deal cannot be rescinded when infact I found out from Chrysler Financing that yes it can, its up to them, I do not understand why they wont, also when I got there salesman said a lady was sitting there, interested in buying it if I didn't, HIGH pressure, probably a lie. As I sit here now writing this, I noticed something else, both the finance agreement and the GAP agreement, are checked off for personal use, when everyone at dealer is aware this is a RIGHT HAND DRIVE for postal workers and I AM a postal worker and is being used for work, my GAP contract states they do not cover commercial use. I was hoping the manager would do the right thing and undo the deal, regardless of who's right or wrong, upset or angry, but as it stands I am being forced to a repo, I cannot use this jeep and will not take back and or pay for it. More

Posner Park is an excellent dealership and I highly recommend them. Ken Felton was professional and courteous and no high pressure tactics. The entire experience was absolutely painless and pleasant. recommend them. Ken Felton was professional and courteous and no high pressure tactics. The entire experience was absolutely painless and pleasant. The entire staff was friendly and made my family and I feel comfortable. Marcos Vargas was also professional and courteous and made the "paperwork" process easy. I will be recommending Posner Park as the "go to" dealership. I am very happy with the vehicle we purchased. Thank you Posner Park!!!! More