Posner Park Chrysler Dodge Jeep Ram - Service Center

Great service at this dealership. My service advisor Luis Pabon, was attentive and helpful. I would recommend this dealership. My service advisor Luis Pabon, was attentive and helpful. I would recommend this dealership. More

Third time for oil/tire rotation. Over 3 hours each time with appointment. Awful customer service: unfriendly, not welcoming, not even a half hearted apology for the long wait. Watche Over 3 hours each time with appointment. Awful customer service: unfriendly, not welcoming, not even a half hearted apology for the long wait. Watched the tech with my car- on the lift over an hour and 15 total minutes of work for oil and tires. Never did any kind of inspection on other areas as part of the service. He wandered around most of the hour. No service manager on a Saturday. Place is a joke. Steer clear. More

Good job the dealership leaned over backwards to help me I appreciate it thank you:) I appreciate it thank you:) More

Took truck in for oil change. Wouldn’t say speedy Gonazales quick but also not Tim the turtle slow neither. Overall. Just your ordinary average wait time. What I did like and enjo Wouldn’t say speedy Gonazales quick but also not Tim the turtle slow neither. Overall. Just your ordinary average wait time. What I did like and enjoy was service dept. didn’t try to upsell anything. Came in for what I needed and service was done. Kudos to that. Been here for other oil change with second vehicle. Would say again. Same service as well. More

I bought a deal of 3 oil changes a couple of years ago but changed my vehicle last September. I called on Tuesday to ask how many I had left and they told me one. I advised the guy that I had changed my but changed my vehicle last September. I called on Tuesday to ask how many I had left and they told me one. I advised the guy that I had changed my vehicle and he took my vin and updated my profile and told me that it was ok use my last oil change on my new vehicle. When I arrived for my appointment I was told by the check-in guy that the package was not transferrable and I would have to pay over $90 for the oil/filter change. I asked to speak to a supervisor for an explanation as I was never told that when I bought the package and had also confirmed that it was ok to use this when I made my appointment. He eventually found the service manager, Eddie Kent who was totally arrogant and unhelpful. He said that I would have to pay again or go elsewhere. I had taken the morning off so didn't want to waste more time so I told them to go ahead. When I later went to pick up my car I heard another check in guy tell someone that they only worked on commission....go figure. I will never go there again. I feel like I have been conned so beware when you buy these packages. (I would give 0 stars if I could) More

Jason was a knowledgeable person to contact with. Will request him on next visit. A friendly individual and a plus for your staff. Will request him on next visit. A friendly individual and a plus for your staff. More

Very courteous, dropped off my car for maintenance and it was ready at the time promised. was ready at the time promised. More

This was our first time utilizing this dealership. They did not disappoint and oil change was completed in a timely manner. They did not disappoint and oil change was completed in a timely manner. More

Don't ever go to posner park dealership Service adviser Noel bad for business never Noel bad for business never More