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Post Oak Motor Cars, Ltd.

Houston, TX

not yet
rated
47 Reviews

1530 West Loop South

Houston, TX

77027

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47 Reviews of Post Oak Motor Cars, Ltd.

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August 14, 2021

"Jeff Pollard is outstanding. He took care of all my..."

- ferny777

Jeff Pollard is outstanding. He took care of all my concerns in a timely manner . Post Oak Motors definitely has top notch service . Thank you .

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Recommend Dealer
Yes
Employees Worked With
Henry
December 30, 2020

"I found a Mercedes G550 for sale online at PostOak Motor..."

- ShysterFinder

I found a Mercedes G550 for sale online at PostOak Motor Cars. I checked reviews and contacted Jake Willard in sales. Because this is a so called High End dealership, I thought that I might be dealing with a reputable person and dealer. I explained to Jake that I was interested in this car (she does not like the new model) for my Wife’s Christmas or Birthday present in late December. Because this was a used car and we live on the island of Maui, Hi, I would pay hundreds of dollars for Profession Inspection of this $83k vehicle before (Trust but Verify per Pres. Reagan) purchasing. Jake assured me that the Post Oak Service department had thoroughly checked it out and serviced the car and everything was working and good condition. Because there were only a few, low quality photos online, I had some concerns. I asked Jake to send more photos, including photos of the underside to check for damage or rust. Jake said that he would send photos, but did not. Online, this looks like a fancy high end dealership, which gave me some hope. Prior to the Inspection, I asked Jake to double check the car prior to the inspection. Jake again reassured me that everything was working perfectly. I made arrangements for shipping to Hawaii. But after the inspection, I spoke with the inspector, who was not very impressed by PostOak Motor Cars. Within seconds, he saw that ALL of the vehicle wheel Lug Bolts were rusted. Minutes later he discovered that the drivers side seat, Heat/Cool function was inoperable. He also noted damage to the interior and took photos. None of these easy to see issues were mentioned by Jake or shown in the Dealership photos. The inspection also revealed that the Front End was out of alignment. But RED Flags waved when he found that some type of Undercoating had been “recently” applied to the undercarriage. While he did not dig deep, he said that it could easily be wiped off with a rag. The inspector asked me, “Who undercoats a car just before they trade it in ?” So did the previous owner, or Post Oak or the good fairy undercoat the car? And Why? I was very disappointed that the car was not in the good condition as Jake described. I lost trust in Jake and Post Oak Motors. I told Jake that if PostOak made the needed repairs, and because I could not depend on him or the PostOak Service Dept, only if a Certified Mercedes Dealer checked out the car, finding that the mysterious Undercoating was not hiding problems, would we have a Deal, and at the asking price. Jake replied that he would check with his manager, but saw no problems in getting it done. He later replied that the seat was fixed (loose connection) and that the front end and lug bolts would soon be fixed. He made no mention of the undercoating issue or the Mercedes dealer inspection. That was the last I heard from him. I checked the PostOak website and the car was no longer listed. The inspection photos also showed a filthy, non detailed engine bay, something that I had not seen for decades at reputable high end dealer. It appears that upon trade in, this car was run simply run thru a car wash and listed for sale. A fancy showroom, lots of bling and expensive cars apparently have no connection to integrity and honesty. Still looking for a G550 for Valentines Day, after successfully buying seven cars online from honest and truthful dealers or private parties.

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Recommend Dealer
No
Employees Worked With
Jake Willard
April 17, 2020

"BMW Z8 Purchase"

- Andrew

We saw the listing for a BMW Z8 roadster online and placed an inquiry on the vehicle. Almost immediately we got responses to our questions. Max Malikov was the salesman we worked with and he was great. He accommodated our request for compliance with the COVID19 best practices during our initial inspection and during the second inspection and purchase. He made the process seamless. Max and his manager were straight forward during the whole process. Thank you Max Andrew

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Recommend Dealer
Yes
Employees Worked With
Max Malikov
April 24, 2019

"New car purchase "

- Alan1

Mark the salesman was great. They delivered the new car and the only glitch was that the clock on the dash is not working. Mark has offered to pick it up but we are not that worried about it now

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Recommend Dealer
Yes
Employees Worked With
Mark
March 05, 2018

"Excellent !"

- Val1Wendy3

Mark Meyerson has been extremely thorough and competent throughout- friendly and helpful. He's handled this deal with alacrity which should be emulated by all other car dealers. We arranged that I purchased a slightly used RR Dawn until my 2018 model arrives in a few months.

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Recommend Dealer
Yes
Employees Worked With
Mark Meyerson
December 21, 2017

"Great Great Great"

- Terry and Robyn

Mark and the entire staff made our visit and purchase one of the most relaxing and stress free sale I have ever experienced at a Dealership. I especially appreciated the strait talk, firm handshake and none of the BS I get at other places. Thanks again Mark. We will be back!

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Recommend Dealer
Yes
Employees Worked With
Mark
November 21, 2017

"MARK MADE IT EASY "

- BB

Even though the dealership had a large inventory, they didn't have the color combo I wanted. Mark scoured the Country to find the exact Car I wanted. From there he made the whole transaction very pleasant.

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Recommend Dealer
Yes
Employees Worked With
Mark meyerson
November 01, 2017

"Mark was great."

- Seanpat

This dealer used to be terrible but they were the only show in town. Now they reflect the brand they sell. I gave them another chance and they came through. Excellent service.

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Recommend Dealer
Yes
Employees Worked With
Mark, Meyerson
October 04, 2017

"The Best experience I have even had."

- Vee

Mark was very helpful in make sure my experience was the best. For every issue or concern I had he came up with solution. That impress me dare I say (A xxxx OF A LOT). I have purchased over 40 cars in my life and he by for was the best. He put me first not the car and that in my book is a GREAT salesman. I will always be grateful to him and he have earn a loyal customer. Thanks You Mark Meyerson.

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Recommend Dealer
Yes
Employees Worked With
MARK MEYERSON
September 02, 2017

"Purchase of Bentley Continental "

- Brian

Best ever experience I would like to thank the Bentley staff especially sales person Jim Fraser. Thanks also for use of loaner car whilst my car was being prepared to satisfy my requests.

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Recommend Dealer
Yes
Employees Worked With
Jim Fraser
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