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Poughkeepsie Nissan - Service Center

Wappingers Falls, NY

4.9
61 Reviews

61 Reviews of Poughkeepsie Nissan - Service Center

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August 29, 2022

I’ve purchased my last two vehicles from this dealership and have always had positive, pleasant experiences with both the sales staff and the service department. More

by ncharres1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kane, Maria Gardner
Sep 01, 2022 -

Poughkeepsie Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we greatly appreciate your business!

June 21, 2022

Every single worker, technicians, service representatives, salespeople, all are polite and considerate in selling or servicing cars. The service representatives always keep you informed of h More

by to ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Shattuck, Maria Gardner
Jun 24, 2022 -

Poughkeepsie Nissan responded

We appreciate you for taking the time to leave us this awesome review! We count ourselves lucky to have customers like you. Thank you so much for being one of our valued customers, and we look forward to your next visit!

March 01, 2022

I love this location because the staff their is so friendly and you feel welcomed there More

by GREGDIX_US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kane, Maria Gardner
Mar 03, 2022 -

Poughkeepsie Nissan responded

We appreciate you taking the time to leave us this five-star review and we appreciate your kind words!

December 28, 2021

All normally great except last time when wheel rotation not done as according to warranty on car. More

by heshiehsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Gardner
Dec 29, 2021 -

Poughkeepsie Nissan responded

Thank you for your feedback and for leaving us a five-star rating. Please contact our Service Manager Greg Gatto at 845-297-4314 when you have a free moment. Providing a positive experience is our top priority. We would love the opportunity to discuss your visit in greater detail. Have a safe and Happy New Year!

Dec 29, 2021 -

heshiehsc responded

I Was in on Sat.12/18/2021 for service and most things were done as should have been however the tire rotation was not done as per warranty noted on My account. What do You recommend.

December 21, 2021

The Service Department is what drew me to this dealership, long before I ever leased my first vehicle from them, and they still don't disappoint! I am currently on my third lease vehicle and plan More

by Judyliberty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the Service Department , Adam Kane
Dec 21, 2021 -

Poughkeepsie Nissan responded

Thank you for taking the time to leave us this five-star review! Quality customer service is always our number one priority, and we are happy to hear that we met your expectations. Thank you again for choosing Poughkeepsie Nissan, we look forward to having you as one of our valued customers for many more years to come! Happy Holidays from our family to yours.

December 13, 2021

As an Uber driver with six years experience and over ten thousand trips under my belt it is imperative for me to enjoy the support of a top-notch service department. For me and my 2012 Nissan Maxima, my unq More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Shadduck (My primary service consultant) Michael Rodriguez, Super Tech!!!, Greg Gatto
Dec 15, 2021 -

Poughkeepsie Nissan responded

Thank you for taking the time to write this five-star review and for letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. We are so happy Greg, Rob Mike, and the rest of our team are always able to provide you with a wonderful experience. Happy Holidays!

December 09, 2021

very professional and helping without any sales pitch No been dealing with the company for over 20 years and never had a complain and always able to help No pushy salespersons More

by garalbebee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Poughkeepsie Nissan responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We truly value your business and appreciate your loyalty to the Poughkeepsie Nissan family over the years.

December 06, 2021

Poughkeepsie Nissan has a fantastic staff dedicated to making the customers happy. Danny and the entire Service staff are professional, knowledgeable, and always concerned about the customers needs. More

by jcuneojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone!
Dec 08, 2021 -

Poughkeepsie Nissan responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. We are so happy Danny and our service team were able to provide you with a wonderful experience.

November 17, 2021

Scheduled service was prompt and went beyond expectations. Very friendly staff, communicated effectively and professional. More

by Peteru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Poughkeepsie Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 16, 2021

Bad customer experience with this place! They are not honest business people. If you have any warranties on anything purchased there it will not be honored and they will say it’s something else just to a More

by Melmel52081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Tubbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Nov 19, 2021 -

Poughkeepsie Nissan responded

Providing a positive experience is our top priority. If you'd be willing to give us some more detail, please contact our Service Manager, Greg Gatto at 845-297-7732. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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