
Poway Honda
Poway, CA
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Easy to deal with Gabe and Vince. Gabe helped me to connect my phone to the car and Ryan helped me figuring out the bottons and Vince helped me for the numbers. Gabe helped me to connect my phone to the car and Ryan helped me figuring out the bottons and Vince helped me for the numbers. More
Yesterday, I took my car to Poway Honda to be serviced. As always, Marco, my Service Advisor and technical staff at Poway Honda service department were excellent in servicing my Honda Accord and I was com As always, Marco, my Service Advisor and technical staff at Poway Honda service department were excellent in servicing my Honda Accord and I was completely happy and satisfied with their work. It was really great to see Marco again. I had made an appointment and when I got there, Marco greeted me within minutes. He is always extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. It is always a pleasure to see and chat with him about the car service needs and other things. So pleasant and friendly! Marco always goes the extra mile to make my visit to Poway Honda service department a pleasant one. Marco, is truly OUTSTANDING! I waited over there and it took about an hour for the service to be completed including a complementary multi-point inspection and a car wash. The waiting area is clean and comfortable, and drinking water bottles and gourmet coffee are available. They also provide some good snacks. There is a popcorn machine so you can help yourself with warm popcorn as well while waiting. I had a chance to say hi to Al (my other great Service Advisor). Many thanks to Marco and Al for sharing their guacamole recipe with me! I missed Gary in the Sales Department to say hi since he was out. I Highly recommend Poway Honda service department and dealership to others. Thanks again to Marco and all Poway Honda service department staff. You all take care and have a wonderful week! More
I recently leased a 2025 Honda Prologue. The whole experience was very satisfying as both the the counselor took the time to address my concerns about driving an all- electric car for the f The whole experience was very satisfying as both the the counselor took the time to address my concerns about driving an all- electric car for the first time. My longtime loyalty was fairly rewarded More
I was able to negotiate before setting foot in the dealership. All numbers provided were the numbers on the final financial sheet. No lies or oopsies. Best deal out of three dealerships and got in dealership. All numbers provided were the numbers on the final financial sheet. No lies or oopsies. Best deal out of three dealerships and got in and out in 2 hours including picking out a car, credit report, and financing. Great experience. More
I had a very good experience buying my new Honda. However, when I went back the next week to have a feature added, the situation was quite different. I had been told the service would take about 60 However, when I went back the next week to have a feature added, the situation was quite different. I had been told the service would take about 60-90 minutes. It took four and a half hours even though I had an appointment. I was told that the reason was that they were very busy and backed up. I was also told that this is not uncommon. That is not satisfactory and I sincerely hope Honda will take steps to do much better in the future. On the plus side, the service person I dealt with was polite and did explain that there would be an extended delay when I arrived and the work itself was satisfactory. More
Let's just say it has been quite some time since I bought a new car. Tommy Ramos and the rest of the staff made me feel very welcome. They worked with me on giving me the deal based on my budget. I am very p a new car. Tommy Ramos and the rest of the staff made me feel very welcome. They worked with me on giving me the deal based on my budget. I am very pleased with the Accord Hybrid looks and ride. I feel it is an exceptionally well-made car, and I am excited with my decision to go with Honda! More