Poway Honda

Great service The customer service person working with me was great. He ensured I was getting the correct service and was very personable. The waiting area was very The customer service person working with me was great. He ensured I was getting the correct service and was very personable. The waiting area was very comfortable, with t.v. , coffee and well stocked food. Time for service was very reasonable, especially on a busy day. It is obvious that customer service is something that is important to this dealership. More

Service I am please from the service provided from Honda Poway. The job was provided in timely matter, thoroughly and presicely. The service representative wa I am please from the service provided from Honda Poway. The job was provided in timely matter, thoroughly and presicely. The service representative was polite and helpful. This is my second time visiting the service department, first for routine Maintance service and the second for recall on airbag. More

1st visit after 18 months of owning my Honda See Marco in the service department. He was great. Took care of me right away, stayed in touch through the duration of having my vehicle, made sure See Marco in the service department. He was great. Took care of me right away, stayed in touch through the duration of having my vehicle, made sure I was happy before hanging up each and every time. Upon pick up, Marco walked me through everything dome to my vehicle, went over the invoice, made sure I didn't have any questions before sending me to the cashier. This was the best experience I've have with any service department. Management should consider him being a trainer as he truly sets a great example that others should follow for continued customer retention and satisfaction. More

New car shopping On Dec 30 2016, me and my son went to Poway Honda to shop for a car. After looking around these two professionals, well experienced staff helped us de On Dec 30 2016, me and my son went to Poway Honda to shop for a car. After looking around these two professionals, well experienced staff helped us decide in which car we're going to get. We got a new Honda Civic sedan for a good deal! Thank you very much and we really appreciated your help Vince and Janine. Really ?? my new 🚗 More

new car lease The leasing experience was easy and after getting email quotes for our desired scenario poway honda had the best quote, so I went in and it took about The leasing experience was easy and after getting email quotes for our desired scenario poway honda had the best quote, so I went in and it took about an hour and we were driving home. More

My New Honda Dealer I went in to purchase a new Honda Civic at a dealer nearby and had a difficult time because it was a corporate purchase. After an hour I got frustrate I went in to purchase a new Honda Civic at a dealer nearby and had a difficult time because it was a corporate purchase. After an hour I got frustrated and left. We went to POWAY HONDA and had the same car paid for and for cheaper inside of 15 minutes. We loved our experience. Jeannine M. is a star and Jordan V knows how to get deals done! Val J. President Commercial Improvement Services, Inc. More

Great overall experience for a first time service visit Chuck Cruz over at the service center took great care of me. I had the "wind noise" issue with my 2017 Accord Sport SE and Chuck was able to resolve t Chuck Cruz over at the service center took great care of me. I had the "wind noise" issue with my 2017 Accord Sport SE and Chuck was able to resolve the issue in a timely manner. First time Honda owner and first time having my car serviced here and it was a quick and painless experience. More

Tire repair service Mike Deason is very professional, friendly and prompt. He expedited the service to get my car fixed. Mike called me to update me on what's the findi Mike Deason is very professional, friendly and prompt. He expedited the service to get my car fixed. Mike called me to update me on what's the finding that caused my car tire loosing air pressure. I got my car back promptly as he promised. Excellent service! More

The easiest & most pleasant car buying experience ever! My car buying experience with Poway Honda in San Diego exceeded any and all my expectations. From the moment I set foot on the property, I was greete My car buying experience with Poway Honda in San Diego exceeded any and all my expectations. From the moment I set foot on the property, I was greeted with professional help, friendliness and NO pressure. Angelo Civarella was our salesman and we got basically a 2 for 1 team with him. He started in the service / parts division of the dealership earlier in his career and moved over to sales. To say he "knew" the car I was looking at is a huge understatement. His knowledge of this car was superior to any salesman I've ever dealt with before. I received a deal I was thrilled with! Not only that, but he went beyond the call of duty the very day I took the car home. The car is a hybrid and I had a small issue when I stopped on the way home. Angelo left the dealership, drove in rush hour traffic and met me where I was parked in Ramona. In about 15 minutes he had resolved the problem and I was on my way. Now that's service and with a smile! I highly recommend both him and the Poway Honda dealership. More

Took my car in for service today When I got there, it was very crowded but I had made an appointment and within minutes I was greeted and assisted. Mario Araiza was awesome! Very pr When I got there, it was very crowded but I had made an appointment and within minutes I was greeted and assisted. Mario Araiza was awesome! Very professional, thorough and friendly. He checked the history on my car, let me know of a few recent recalls they had been notified about (I had not even received the info yet). Explained everything. They did the normal maintenance (since I always go there they give me 10% off!) and took care of an odd squeak that I had when turning left - apparently they had some kind of tech note on it so were able to fix at no charge. I was in and out in under 2 hours even with the large crowd! Will continue to go back. While I waited, I plugged in my computer, used their free wifi, had some great coffee from their cool machine and was able to get work done. This is a huge benefit as well. More