Power Buick GMC of Salem

Power GMC SERVICE, in Salem is Top Notch. The Service Manger goes Above and Beyond to make sure that the Customer is taken care of, and leaves Happy. we currently take 3 vehicles there to b The Service Manger goes Above and Beyond to make sure that the Customer is taken care of, and leaves Happy. we currently take 3 vehicles there to be serviced. We have been going there for over 10 years now, starting with 2 vehicles on the Power KIA side, then buying GMC SUV and Trucks. If there is ever any issues arise, Mike will take care of you. I would Give Power GMC 10 Stars if I could. More

My wife and traveling cross country in our GMC Sierra pulling a camper. We had trans temps of 245+. It would take us 9 hours on what should be a four hour drive. This dealer charged us $195 to diagn pulling a camper. We had trans temps of 245+. It would take us 9 hours on what should be a four hour drive. This dealer charged us $195 to diagnose the transmission and told us nothing was wrong, it was normal and that I should pay less attention to the fluid temp. I called two mechanics back home. Both disagreed and a week later in Redding CA we had it checked at a transmission shop. The problem was quickly diagnosed to be a faulty thermostat that was blocking fluid to the trans cooler. Problem fixed quickly. The point here is that Power GMC took advantage and provided poor and ineffective diagnostics and then released us with a vehicle that was desperately needing help and bordered on being unsafe. I would not recommend Power GMC. I rate them a Zero. More

I started my deal online. Wonderful experience. Eduardo met me as soon as I drove into the dealership. He was warm and friendly showing a genuine interest in me. I also Wonderful experience. Eduardo met me as soon as I drove into the dealership. He was warm and friendly showing a genuine interest in me. I also dealt with Devon. He was also very warm and friendly. It was a great day and I left with a great deal and brand new car. More

Had a really bad experience buying my car at Power Buick GMC of Salem. They sold me a car with 3mm brakes left(I could have been in a major accident)and a coolant leak. And the salesman Gustavo, told us tha GMC of Salem. They sold me a car with 3mm brakes left(I could have been in a major accident)and a coolant leak. And the salesman Gustavo, told us that he will send the maintenance records and pre-sale inspection from their service department and it never came! And it was too late i had already bought the car. Even he verbally promised to take care of if anything comes up, he questioned me if i bought a warranty. This is ridiculous and unacceptable. No solutions, nothing. Horrible! 0/10! I have a fix list costing me over 5 thousand. I have been scammed. More

I bought a 2017 GMC 2500 from Eduardo. He really worked hard to get me the truck , for the most part it was really a great experience. I would do business with Eduardo again! Davon the fin He really worked hard to get me the truck , for the most part it was really a great experience. I would do business with Eduardo again! Davon the finance manager was excellent. He took the time to explain everything to me and did not over sell me on anything! It was an excellent experience with Davon and I would work with him again!!!! Thanks guys for everything.. More

I responded to a FB marketplace ad regarding a white Ford Bronco Raptor. The Ad was posted by Bryan the “Fleet manager.” I asked how much a trade for my vehicle would get me, providing him with make, model, Bronco Raptor. The Ad was posted by Bryan the “Fleet manager.” I asked how much a trade for my vehicle would get me, providing him with make, model, trim, year, mileage, and VIN. An entire days goes by and I don’t hear anything from him. I follow up & he says “Sorry, I’m busy.” And goes on about how he’s fleet manager, he’s got multiple deals going and its end of the year, blah, blah excuses. And proceeds to tell me that customers in the store take priority & that he’s currently working on a sale. If you’re that busy, then get someone else to take care of me, instead of laying excuses out and basically telling me that I’m not important bc I’m not in front of him. Nobody wants to hear that especially if they’re about to shell out $75k for a car! I bought my current WildTrak bronco from McMinnville, live in Bend and the entire negotiation was done via text and/or emails. McMinnville Ford was awesome! I bought the vehicle essentially before I even saw it. Drove there, picked it up and drove back same day. That’s how many deals are done these days. But your company apparently teaches staff that online buyers are not a priority. More

Terrible experience from this dealership, which is unfortunate. We have had a great experience with this dealership in the past and purchased our minivan here. We were interested in an SUV and wanted unfortunate. We have had a great experience with this dealership in the past and purchased our minivan here. We were interested in an SUV and wanted to trade in our current SUV to get something newer with lower miles. We tried to come to an agreement on the trade-in since there was NO flexibility whatsoever on the used SUV that they wanted to sell us. They agreed to try and match our asking price on the trade-in, but wanted to inspect the vehicle in person. We drove over 180 miles back and forth to make this deal work and when we had it Inspected (by a completely different sales manager and salesperson as the ones we were working with were not there.) and were offered even LESS than what we were initially promised. We showed them the paperwork with the higher valuation, and they toldnus that they weren't going to honor that, despite the car being in good condition. After being a previously satisfied client who had referred friends here in the past, I will not set foot on that lot again... More

I bought a vehicle from Power last week and as very disappointed to fingers out 2days later that it had been wrecked and very poorly repaired. Three was just enough body work done to make it difficult disappointed to fingers out 2days later that it had been wrecked and very poorly repaired. Three was just enough body work done to make it difficult to see. I am now going to be out a couple thousand more $ to get the body work done right. There is an old saying. LET THE BUYER BEWARE. It truly applies to these folks. What they did was probably not illegal but I believe no telling me that it had been wrecked was unethical. I will never buy from them again and if you do it is at your own risk. More

I've been buying cars and trucks for over 40 years and have never experienced such poor service in all those years. Tried to purchase a car and was totally blown off by 4 different sales people. Called th have never experienced such poor service in all those years. Tried to purchase a car and was totally blown off by 4 different sales people. Called the sales manager and was told the car was sold only to find out it was still for sale. I have never been treated so poorly and lied to this bad in my 63 years. The worst buying experience ever, or should I say trying to buy a car!!! More

Grasias Celso por ayudar con mi auto 🚙 Gran trabajo mui agusto con mi nuebo carro 😎 mui agusto con mi nuebo carro 😎 More