Power Buick GMC of Salem

After 40 years of car buying experiences I can say without question that this was the most honest and respectful dealership ever. The time to look and close the deal was a fraction of past purchases. without question that this was the most honest and respectful dealership ever. The time to look and close the deal was a fraction of past purchases. No tricks or loss leader shenanigans. Absolute fair pricing on both the trade in and car purchased. Ask for Celso or Ozzy. More

Power Buick GMC of Salem service department were just terrible. My 2019 Yukon was there for a warranty repair for over a month with no activity, I had to have the vehicle towed to a different dealer. terrible. My 2019 Yukon was there for a warranty repair for over a month with no activity, I had to have the vehicle towed to a different dealer. I talked to the service representative assigned to me three times, each time I had to call him. Each time I had to call multiply times before getting him taking several days each time, he would not return my phone calls or update me on repair timelines. Vehicle was towed there on November 29, 2022. First appointment available was December 8th. I called the afternoon of the 9th for an update. Despite the fact the car was towed in, they decided on the 8th “something was wrong with the transmission” and that they would need to schedule more time the following week. Next week I again had to call for an update. I was told they dropped the pan and could not fix the problem without dropping the transmission, which they would do in the next week or two. Two week later I called and was told by our repair representative that he had been gone the last two weeks and his repair technician was out this week so he had no updates. I would have to wait until the following week, but he would call (of course he did not). My wife called January 4th and was told by our service representative that his repair technician had been working on a single vehicle that had been there for 6 months and my car had not been started. So, he was lying to me or to my wife and likely both. Either way service and communication was non-existent. Would recommend staying away from Power Buick GMC if at all possible. More

They treated me in an excellent way when I go there, ask for Kevin, great guy for Kevin, great guy More

I bought a pickup from Adam here and it was a great experience from the beginning. It was fun buying a truck through someone who is professional and laid back. I highly recommend giving him a call or s experience from the beginning. It was fun buying a truck through someone who is professional and laid back. I highly recommend giving him a call or stopping by if your interested in a new vehicle. I will gladly work with Adam again in the future. More

Damaged our company vehicle tail gate. Disrespectful, rude , unprofessional. Blamed everything on us. Said that we look like we can afford to fix the damage. STAY AWAY FROM THIS PLACE. rude , unprofessional. Blamed everything on us. Said that we look like we can afford to fix the damage. STAY AWAY FROM THIS PLACE. More

Andrea did the best job of taking care of my sister getting her into a new car. She is the happiest she has been in years. Thank you Andea you are a rock star! getting her into a new car. She is the happiest she has been in years. Thank you Andea you are a rock star! More

As aalways Power never disappoints, Randy is so helpful and honest, and Andrea is hands down an amazing saleswoman. She knows her product and services to give the best! #askforandrea and honest, and Andrea is hands down an amazing saleswoman. She knows her product and services to give the best! #askforandrea More

Excellent salesmen Andrea Our Sales person Andrea Lanham exceded our expectations! She found us an excellent vehicle and got us in/out in record time! You won’t go wrong with Our Sales person Andrea Lanham exceded our expectations! She found us an excellent vehicle and got us in/out in record time! You won’t go wrong with her!! More

Amazing We gave detailed information as the kind of vehicle we were looking for. Andrea contacted us when there was a vehicle that matched the details that w We gave detailed information as the kind of vehicle we were looking for. Andrea contacted us when there was a vehicle that matched the details that we gave. Andrea is amazing, hard working, she knows cars/trucks and she will help find exactly want you are looking for! More

Andrea Lanham finds unicorn Andrea Lanham is a absolute trooper. I was super specific about the used truck I was looking for. Andrea said we call those unicorns but I WILL find i Andrea Lanham is a absolute trooper. I was super specific about the used truck I was looking for. Andrea said we call those unicorns but I WILL find it for you and that is exactly what she did. So thank you so very much for all the time and effort you put forth in finding my unicorn I even love the fact It is the exact same color as my old truck. So if you if you visit power Buick GMC be sure to ask Andrea Lanham More