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Power Ford

Albuquerque, NM

4.8
2,054 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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2,054 Reviews of Power Ford

November 23, 2025

Information wasn't disclosed about the Explorer I purchased. It was courtesy vehicle. There was a few scratches in the interior. I found a price tag in the vehicle. That price wasn't honored. I reach More

by Vahernandez0505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Horace
Nov 24, 2025 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with our General Sales Manager, Brian Austin. His direct line is 505-449-1216. Thank you for being a customer. –Matt

November 22, 2025

They explain things very clearly, I’ve never had a problems taking my truck in for its oil changes! More

by deboras65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam, Ricardo Alvarado
Nov 24, 2025 -

Power Ford responded

Hey there! Thanks for sharing the 5-star love—your feedback has us grinning ear to ear! We’re thrilled to hear the team keeps everything clear and easy, and it’s awesome that your truck’s oil change visits have been smooth every time. Can’t wait to keep those good vibes rolling on your next visit! –Matt

November 20, 2025

Great service the service advisor was top-notch and highly professional, I will definitely take my vehicle back for more service More

by Tomas-Aguirre
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Nov 24, 2025 -

Power Ford responded

Hi, Thomas! Thanks for dropping this stellar 5-star review—your kind words just made our day shine a little brighter! We’re thrilled to hear your service advisor brought that top-notch, highly professional energy. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

November 18, 2025

Professional courteous sincere in assisting my service visit. Great communication in keeping me updated. The courteous lft was a great surprise. Price was tra8 More

by Edwardsclara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Nov 24, 2025 -

Power Ford responded

Hey there! Thanks for the fantastic 5-star shoutout—your kind words are giving us all the good vibes today! We’re thrilled you enjoyed the professional and sincere care during your service visit, and it’s awesome to hear our communication kept things smooth. That courteous lift? Glad it brought a little extra delight to your day! We can’t wait to welcome you back for even more great experiences. –Matt

November 15, 2025

Desiree Lujan kept me updated through out the entire process. She did great fir it only being her second day at Power Fits More

by Devean09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan, Alexa Karam
Nov 24, 2025 -

Power Ford responded

Hey there! Thanks for the awesome 5-star love! We’re beaming over here. Desiree will be thrilled to hear your shoutout—keeping you updated every step of the way on just her second day is some superstar energy. We’re pumped that you had such a great experience. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

November 13, 2025

Even though I purchased a Ford vehicle elsewhere they treated me like family during a troublesome warranty repair. More

by Honkytonk7911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Meadows
Nov 13, 2025 -

Power Ford responded

That’s fantastic to hear! We’re so glad our team could help get your warranty repair taken care of and make you feel right at home, no matter where you purchased your Ford. Thanks for the kind words and 5-star review! – James

November 13, 2025

They are very efficient, they do good work. Brooke in service does a great job! More

by Christa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Nov 13, 2025 -

Power Ford responded

We love hearing that, Christa! Brooke and our service team will be thrilled to know their efficiency and quality work stood out to you. Thanks so much for the 5-star review and for trusting Power Ford with your vehicle! – James

November 13, 2025

Even after a botched visit on my Mustang, they made up for it on my most recent visit! More

by aortiz9599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Meadows
Nov 13, 2025 -

Power Ford responded

We really appreciate you giving us another chance. That means a lot! I’m glad to hear your most recent visit made up for the previous one and that our team delivered the level of service you deserve. Thanks for the 5 stars and for sticking with us! – James

November 13, 2025

Oil change went okay, but I asked to check on a low front tire pressure issue I was told that it was resolved. But didn't get back to my hotel before the tire was low again. Took it back a second time and w More

by thomas.newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexa Karam
Nov 13, 2025 -

Power Ford responded

Thomas, I’m sorry to hear about the frustration you experienced with your tire issue. That’s not the level of attention or accuracy we expect from our service team, and I completely understand your disappointment. I’d really like to make sure your feedback is reviewed and the situation is addressed properly. Would you mind giving our Service Manager, Andres Romero, a quick call at 505-449-1259? He’d like to personally look into what happened and ensure this doesn’t occur again. We appreciate you taking the time to share your experience, and we’d like the chance to restore your confidence in our service team. – James

November 12, 2025

They got me in on time and were very courteous. They let me know what was going on with my vehicle every step of the way and kept me up to date More

by Mikedriver4325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam, Brooke England
Nov 12, 2025 -

Power Ford responded

That’s wonderful to hear! We’re so glad our team got you in on time and kept you informed throughout your visit. Clear communication is what we strive for every day. Thanks for the 5 stars and for choosing Power Ford! – James

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