
Power Ford
Albuquerque, NM
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1,929 Reviews of Power Ford
I absolutely love this dealership they are the absolute best. They care about their customers, and the way they are treated. If you have ANY concerns or issues all you do is bring it to their attention an best. They care about their customers, and the way they are treated. If you have ANY concerns or issues all you do is bring it to their attention and they will fix it. They have courtesy people to drive you home when you drop off your vehicle to be serviced and they will also come pick you back up, FOR FREE. They want to make sure you are 100% satisfied and taken care of, and not many companies are like that. But this SPECIFIC location goes above and beyond in my personal opinion. More
Taven was knowledgeable - shared insights on the process of how getting our vehicle fixed at different dealerships worked and helped us to get the guidelines on our 2024 Maverick FINALLY fixed! of how getting our vehicle fixed at different dealerships worked and helped us to get the guidelines on our 2024 Maverick FINALLY fixed! More
The service department was great. I worked with Brooke England. Brooke is professional, knowledgeable and kind. She explained the findings on my truck and explained the worked require I worked with Brooke England. Brooke is professional, knowledgeable and kind. She explained the findings on my truck and explained the worked required. My truck was finished and she contacted me that it was ready. She ordered an Uber service as my wife was not able to drive me. That's an additional service that's really great. I'm very happy with my service experience. Brooke is great to work with. I hope to do that again on my next service. She is also patient and friendly. Thank you Brooke and thank you to the service department. More
Always prompt and friendly. Good communication. Quotes are what they say it will be, so no shock after repairs Good communication. Quotes are what they say it will be, so no shock after repairs More
This is the only place I take my care for for service because they say what is needed, with pictures included, and wait for approval before anything is done. They always do an excellent job! because they say what is needed, with pictures included, and wait for approval before anything is done. They always do an excellent job! More
Great service from the mobile tech. He explained his process and was efficient and clean! Cassandra in Service really worked hard to meet my needs. I had special questions regarding tir He explained his process and was efficient and clean! Cassandra in Service really worked hard to meet my needs. I had special questions regarding tire maintenance on my Transit RV and she met with Service Manager to ensure I did the right thing. She even suggested the Mobile Tech when I told her that driving was hard because of my arm injury. More
This was the first time taking my car to Power Ford and I was very impressed with the service. Brian, my service advisor, went over the entire procedure and explained everything in detail. Throughout the pro was very impressed with the service. Brian, my service advisor, went over the entire procedure and explained everything in detail. Throughout the process, he maintained great communication, answering all my questions promptly and providing helpful guidance. While the cost was on the higher side, my overall experience was excellent. The only thing I would suggest is adding a complimentary car wash at the end of service—this is something I’ve experienced at other dealerships, and it would make the visit feel even more complete given the amount we pay. Overall, great service and professionalism from Brian and the team. More