Power Ford

Power Ford responded

Thank you for the 5 stars and for trusting Power Ford with your vehicle. Desiree takes pride in her communication and in doing the job right the first time. I am glad she made the process easy for you. That is the standard we hold across our entire Service team. We appreciate your business and look forward to taking care of you again whenever you need us. Better Deal. Better Experience. Power Ford.

Power Ford responded

We love hearing this. An easy, transparent experience is exactly what we aim for. Even better, knowing you love your F-150 is the real win! Enjoy every mile, and when you’re ready for the next one, we’ll be here. It's our pleasure to serve you. –Matt

Power Ford responded

Hi — Thank you for the 5 stars and for taking a moment to share this. We’re glad the check-in process felt both professional and friendly. That first interaction sets the tone, and our team works hard to make sure you feel confident and comfortable from the start. It’s also great to hear our location and qualified technicians made your visit even more convenient. You deserve service that’s smooth, capable, and welcoming every time. We appreciate you trusting us with your vehicle and look forward to serving you again. –Matt

Power Ford responded

Thank you for the 5 stars and for sharing your experience. We like hearing that the recall service wrapped up much faster than expected. Getting you back on your schedule in about two hours instead of half a day is exactly the kind of surprise we want our customers to have. Your time matters, and we’re glad the visit felt efficient and smooth. We also hear your concern about the air filter recommendation. It’s completely fair to question anything that doesn’t line up with your own maintenance routine. Our multipoint inspection is designed to flag items based on manufacturer guidelines and visible condition at the time, but it should always feel informative, never pushy. You’re in the driver’s seat when it comes to what gets done, and we want every recommendation to feel transparent and helpful. We appreciate you calling that out and for still recognizing the service you received. Feedback like this helps us keep raising the bar. We’re grateful that you chose us and look forward to serving you again. –Matt

Power Ford responded

Hi there! Thank you for sharing this. Having a transmission issue while traveling is never part of the plan, and we’re glad Jeff N. and the team could step in and help you get back on the road quickly. One day turnaround during a trip is a win in our book. It’s great to hear the communication kept you confident throughout the process and that the Uber shuttle service made things easy. When you’re passing through, convenience and clarity matter even more, and we’re grateful you trusted us to help. Safe travels wherever the road takes you next. If you’re ever back our way, we’ll be ready to roll. –Matt

Power Ford responded

Hi Sebastian, thank you for the 5 stars and for the feedback. We’re glad to hear our team delivered clear communication and took the time to answer your questions. You deserve to feel confident and informed about the work being done on your vehicle, and it’s great to know that came through in your experience. Thanks for trusting us with your vehicle. It's our pleasure to serve you. –Matt

Power Ford responded

Hi, Kerry! Thank you for the fantastic 5-star review! We’re glad to hear your truck was taken care of professionally and finished in a timely manner. That’s exactly the kind of experience we work hard to deliver every day. And we love that you noticed the little things, too. Clean restrooms and good coffee might seem small, but they’re part of making sure you feel comfortable and respected while you’re here. Thanks for trusting us with your truck. We’ll have the coffee ready whenever you’re back. –Matt

Power Ford responded

Hi — Thank you for the 5 stars and for sharing your experience. We’re glad you were able to book your appointment quickly and that everything from check in to completion felt professional and friendly. When service is done on time and meets expectations, that’s a win for everyone. It’s also good to hear the waiting area made your visit more comfortable. If you’re going to spend time with us, it should feel welcoming and accommodating. We appreciate you trusting us with your vehicle and look forward to making your next visit just as smooth. –Matt

Power Ford responded

Thank you for the review and for highlighting Darren! It’s fantastic to hear he kept you informed every step of the way with your F150. Clear communication makes all the difference, and we’re glad he helped make the experience smooth and easy. We appreciate you trusting us with your truck, and we’ll be here anytime you need us. –Matt