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Power Ford

Albuquerque, NM

4.8
1,877 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,877 Reviews of Power Ford

August 24, 2020

They're relatively good on price but that's where it ends. I bought a $60K F-150 4x4 Lariat in mid April 2020 and still have yet to receive my registration and license plate tag. I've called multiple ti More

by andywx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ace Cooley, Huble Pineda
Sep 17, 2020 -

Power Ford responded

Hi! I hate to hear you had a less than good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with our General Sales Manager, James Flowers. His direct line is 505-449-1216. Thank you for being a customer. -Matt

August 18, 2020

Presley was extremely helpful and efficient in scheduling me for my routine car maintenance. Her friendly demeanor and enthusiastic attitude will keep me coming back! More

by savleedonn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Presley Maez
Aug 27, 2020 -

Power Ford responded

Thanks for leaving a review. We ❤️ being your Ford dealer and appreciate you choosing us. If we can do anything for you please reach out. #MyFordDealer -Matt

August 18, 2020

They have had my vehicle for over a week. One call the whole time. Can't get an anwser about status. Ridiculous no loaner either. More

by Gallegosstev1979
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Presley Maez
Sep 17, 2020 -

Power Ford responded

Hi! I hate to hear you had a less than good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I would like to get you in touch with one of our managers, Doreen Brady. Her direct line is 505-449-1226. Thank you for being a customer. -Matt

August 05, 2020

Great service! Over and above to help us. They even reran the ticket after we found that we had a coupon for the service we got! More

by lianah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Aug 08, 2020 -

Power Ford responded

Thanks for your review and feedback! You choosing Power Ford is a BIG deal to us! If we can do anything for you please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

August 02, 2020

The person who did the service for me was an awesome person and are at a very professional standard. Also he was very aware of what I was telling him. More

by Oldray003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Williams, Presley Maez, Gary Wright, Jonathan Vickery, Darren Francisco
Aug 08, 2020 -

Power Ford responded

Thanks for your review! It’s our pleasure to serve you. If we can do anything for you please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

July 20, 2020

If your not from Albuquerque good luck! They will do whatever they can to duck and dodge your calls, they are reactive instead of proactive customer service is horrible More

by RRM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rukia Al Sultan
Sep 17, 2020 -

Power Ford responded

Hi – I hate to hear you had just an average experience with Power Ford. I’d like to understand how we can do better and ensure you have an over the top experience in the future. Do you have a few minutes for a phone call? Thank you for being a customer. -Matt

July 19, 2020

Van was very courteous and professional to me when I got my Ford serviced recently in July 2020. He greeted me; processed my appointment and was honest about how long I should wait for my oil change and tir More

by Ford customer
Recommend Dealer
Yes
Employees Worked With
I believe his name was Van. Forgive me if I cannot recall the employees name. He had a name tag, but went with a nickname. , Tony Williams, Presley Maez, Gary Wright, Jonathan Vickery, Darren Francisco
Jul 31, 2020 -

Power Ford responded

Thanks for your review! It’s our pleasure to serve you. If we can do anything for you please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

June 28, 2020

Isiah was amazing in getting me what I wanted and a great deal. The all around experience was good. They offered me food and water the whole time I was there More

by queenbee04_83
Recommend Dealer
Yes
Employees Worked With
Isaiah , Rukia Al Sultan
Jul 30, 2020 -

Power Ford responded

Thanks for your review and feedback! You choosing Power Ford is a BIG deal to us! If we can do anything for you please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

June 14, 2020

They take care of you always. Super friendly staff. Great service. Usually I don’t spend more than an hour waiting. They always check up on you and make sure you’re doing well. More

by tfalconrodriguez
Recommend Dealer
Yes
Employees Worked With
Ben Gillaspie, Tony Williams, Presley Maez, Gary Wright, Jonathan Vickery, Darren Francisco
Jun 22, 2020 -

Power Ford responded

Thanks for your review and feedback! You choosing Power Ford is a BIG deal to us! If we can do anything for you please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

June 10, 2020

Always friendly, professional and quick!thank youVery Always friendly, professional and quick!thank you Very much That’s it that’s that’s it that’s it‘that that’s it that’s it More

by Luis rael
Recommend Dealer
Yes
Employees Worked With
Tony Williams
Jun 11, 2020 -

Power Ford responded

Thanks for your review and feedback, Luis! You choosing Power Ford is a BIG deal to us! If we can do anything for you please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

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