Power Ford

Our salesman was great. Enjoyed his company as he helped select our car. Very professional/helpful select our car. Very professional/helpful More

Service was great. Love our purchase and the 0% rate they were offering. Quick and easy. they were offering. Quick and easy. More

Appreciate the attention to detail and patience. Was able to figure out the best path for buying our suv. to figure out the best path for buying our suv. More

Two times, i was told my truck would have a diagnostic tech perform work on it, 11/05/2021, and 11/09/2021. Both times I was told i would have to leave the truck for four days. It seems that Power Ford do tech perform work on it, 11/05/2021, and 11/09/2021. Both times I was told i would have to leave the truck for four days. It seems that Power Ford does not have the capability to schedule work unless you leave your vehicle. I will not ever return to this dealership to have any repairs done on any of my vehicles. I made a trip to Power Ford from Belen for nothing. More

Courteous service, Response time is good. My service person resolved car issue with notes for what to do if the problem would show up again. Was concerned however, that it took a couple days to resolve person resolved car issue with notes for what to do if the problem would show up again. Was concerned however, that it took a couple days to resolve indicator light issue. But still the full check and assurance that the car was safe to drive was most important. My service provider handled my car issue with great care. More

From claiming my inbound Bronco Sport, to the financing side of things, Gary Wright and Gary Saiz hooked it up, easy process even during the plandemic, I won’t use any other local Ford dealer after worki g side of things, Gary Wright and Gary Saiz hooked it up, easy process even during the plandemic, I won’t use any other local Ford dealer after worki g with these guys! More

All the staff was very helpful and helped me with the best decision and purchase. Made the process super easy and worry free best decision and purchase. Made the process super easy and worry free More

My wife and I had a pleasant experience with the salesman (Caiden), and sales staff. However, once we were turned over to Ricky Montoya in finance we were greeted with hostility, disdain and what we suspecte (Caiden), and sales staff. However, once we were turned over to Ricky Montoya in finance we were greeted with hostility, disdain and what we suspected to be racially motivated treatment. My wife and I are an interracial couple, she is Hispanic and I am white. Ricky Montoya treated us like dirt. He then proceeded to accuse both of us of lying, and insinuated that we were attempting to "pull one over" on the dealership. When I pointed out the prices he was using were incorrect, he insisted that I had agreed to and signed for them. My wife and I were both irate and began leaving his office. Instead of attempting to figure out the problem, he stared at us like he was ready to fight. Neither my wife nor I are going to engage in this level of childish behavior. Eventually, management became involved and rectified the problem. I am not writing this review to reflect negatively on Power Ford as a dealership, rather to highlight the inappropriate conduct of one employee (Ricky Montoya). I rarely write reviews, however this one is necessary. Power Ford needs to take a stance and either retain employment of someone who will treat people this way based on prejudice, or remove him from their well respected dealership. More

They did a great job helping me find the perfect car. They were fast as well They were fast as well More

Best dealership by far locally and best deals in the state! It’s a very clean facility and customer service was “top notch”. The whole power Ford team takes care of all their customers making them feel state! It’s a very clean facility and customer service was “top notch”. The whole power Ford team takes care of all their customers making them feel at home and no pushy sales people like you would encounter everywhere else. Ricky Montoya was who we were working with and let me tell you, he was the best hands down! He got us in exactly what we needed/wanted, he was patient with us and just the amount of respect that was given to both me and my wife I can say he “knocked it out the park”! I will 100 percent refer anybody I know in the market for a vehicle to stop by at Power Ford, and of course have them ask for Ricky Montoya to have the best experience like we did! Thank you so much! More