Pratt City Ford

On the road Traveling through Kansas, battery in Taurus went kaput, called Pratt and in10 minutes they showed up, Jumped the car then we went to the dealer nd bought a new Motorcraft 750 battery, the deal went kaput, called Pratt and in10 minutes they showed up, Jumped the car then we went to the dealer nd bought a new Motorcraft 750 battery, the dealer service was excellent. Folks in the area are lucky to have such a responsive dealer. More

Super! We were looking for a used car and they worked with us to find a car in our price range. Helped us get tre financing we needed and helped us to get a We were looking for a used car and they worked with us to find a car in our price range. Helped us get tre financing we needed and helped us to get a down payment. Very nice. More

Horrible My truck broke down and Ford road side service sent us there. The service manager was condsending, arrogant and rude. Although traveling, we talked My truck broke down and Ford road side service sent us there. The service manager was condsending, arrogant and rude. Although traveling, we talked to several people in Pratt and they recommended Newbury's in Kingston. I call for a tow and had the truck towed there. Newbury's was awesome and very very accommodating. I would recommend Newbury's even though they are 30 miles away. More

The rudest employees of any business I have ever been to and the service department did more damge than repairs. The final bill was more than double the original quote and the vehicle is in worse condition and the service department did more damge than repairs. The final bill was more than double the original quote and the vehicle is in worse condition. More