Precision Chrysler Jeep Dodge Ram

My experience with John W. and the dealership from start to finish has been excellent. John took the time to find the exact car I wanted with all the options I requested. He contacted me regularly regardi to finish has been excellent. John took the time to find the exact car I wanted with all the options I requested. He contacted me regularly regarding his findings and relentlessly searched other dealerships to get me what I wanted. My entire experience at Precision was great and I would highly recommend them to anyone. More

I was very pleased with the customer service at this dealership. Initially I had a great car-buying experience with the help of Joe L, and then again when I needed to come back to the dealership for a s dealership. Initially I had a great car-buying experience with the help of Joe L, and then again when I needed to come back to the dealership for a service issue. Brian and Pam took care of me right away. Would definitely recommend. More

very poor service department, always saying you need service on a new car. When they cant find what's wrong they say Chrysler does not have a fix for it. called Chrysler they said not true. brain then s service on a new car. When they cant find what's wrong they say Chrysler does not have a fix for it. called Chrysler they said not true. brain then said you have to pay to fix it and you don't give us enough business and I am loosing patience with you we don't need your business. they only want customers who don't question them, I will never go back there again. More

Very informative employees who do not try to "over sell." They showed me a few different Jeep Grand Cherokees, all within my price range. We discussed everything from leasing to buying new to buying sell." They showed me a few different Jeep Grand Cherokees, all within my price range. We discussed everything from leasing to buying new to buying a preowned vehicle...really covered all my options in great detail. Highly recommended dealership. More

i bought a new ram 1500 and when driving it home i noticed that as soon as it hit 3000 rpm there was a loud ringing noise coming from underneath. i thought i would drive it around for a while maybe it noticed that as soon as it hit 3000 rpm there was a loud ringing noise coming from underneath. i thought i would drive it around for a while maybe it would go away. the noise got worse, i bought it to the dealer and they said noises are hard to find, nothing we can do live with it. i could not believe it, i decided to try another dealer. i went to precision jeep ram in butler new jersey, totally different experience. i was not pushed out the door, they understood how i felt, and yes a noise like that could come from anywhere but they were confident they could fix it. sure enough they fixed it, the truck feels totally different to me. all i hear now is a sweet sounding hemi motor, i now love my truck. thanks precision ! More

I had a great experience with my purchase of my new Dodge Charger. The sales team made me feel very comfortable and were extremely knowledgeable. I have returned for my first service/oil change and they we Charger. The sales team made me feel very comfortable and were extremely knowledgeable. I have returned for my first service/oil change and they were just perfect. Very fast and efficient. Thank you for such great service. More

I visit delar dodge in butler nj on route 23 first time in September 5 . I just need change oil and tires in my old dodge caraven 1995. This service remind me really old school service.Everything was done in September 5 . I just need change oil and tires in my old dodge caraven 1995. This service remind me really old school service.Everything was done perfectly and on time.I just want to say thank you Brian for all your help. More

Brian Pangione thoroughly walked us through diagnosis, and showed us how the catalytic issue was still covered under warranty for my 2008 Jeep Grand Cherokee. We've been very happy with the dealership - and showed us how the catalytic issue was still covered under warranty for my 2008 Jeep Grand Cherokee. We've been very happy with the dealership - they are very straightforward and honest. More

Kevin Callahan made buying our fourth Jeep a pleasant experience. This is the third vehicle we bought at Butler Jeep and it has always been an easy process. This was our first time dealing with Kevin, he experience. This is the third vehicle we bought at Butler Jeep and it has always been an easy process. This was our first time dealing with Kevin, he was professional and efficient. We didn't waste time playing sales games, he made us a fair offer, we countered he came back with another offer and we had a deal. It was the Fourth of July when we purchased, who knew you could buy a car and still have time to enjoy the holiday.. I highly recommend Butler Jeep, Chrysler Dodge for your vehicle purchase. Ask for Kevin Callahan, he'll take good care of you. More

I am a previous customer of Precision having purchased a new 2012 Grand Cherokee in December 2012. The new purchase was an excellent experience, probably one of the best new car buying experiences I have ha new 2012 Grand Cherokee in December 2012. The new purchase was an excellent experience, probably one of the best new car buying experiences I have had. Since December, I have been in the market for a used Wrangler as a second vehicle. I found a 2008 Wrangler on the Precision's website. It had only 24000 miles and was described as being in excellent condition. It was listed on the website for $16,900, I made a starting offer of $15,000 through the website. I recieved a response email from Vanessa in the internet department(who by the way was fantastic to deal with), she stated that it is the end of the month and they were looking to move vehicles, and all prices are negotiable. I told her that I would be in that same day after work. When I went into the dealership, I asked for Vanessa, and she came out to greet me. She remembered my name and the vehicle I was there to look at. Here is where the experience turns from good to bad. Vanessa gave me to the used car manger(who used to work at 46 Jeep), who passed me to one of his salesmen. The salesman took me out to see the Jeep, he immediately showed me a window sticker of $20,500 on the Jeep. He explained that was the retail price of the Jeep and the internet price is the bottom line. He proceeded to tell me that there was no room for negotiation on the internet price and it was the bottom line. I said thank you, got back in my car and left. After leaving, I called the dealership to tell someone what happed, and I was informed that someone was actually purchasing that Jeep at that moment. So basically I was their chip to seal the deal with the other customer..... More