Precision Chrysler Jeep Dodge Ram
Butler, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Overall the salesperson and manager were involved in facilitating an excellent experience. Especially for my purchase, which we had no immediate plans on purchasing. It was pouring rain and there wer facilitating an excellent experience. Especially for my purchase, which we had no immediate plans on purchasing. It was pouring rain and there were no other customer in the showroom, under these condition we were allowed all the time to browse/touch/open/close/sit as much as we wanted. Erick answered the questions without trying to zoom into the 2 questions most salesperson try to get to as you walk in the door – how much to want to spend? And when you want to pick-up? These question are useless if the buyers concerns are not catered to, the internet is no substitute for a good salesperson and/or dealership. Erick, realized he would let the Jeep – GC- limited do its own selling by getting us into one for a drive. It took a while to get the keys, but we were on our way in the pouring rain. We wanted to see a different interior/options, and this time he got the keys quicker. While we were away they took a look at our trade, and came back low but not insulting (the trade had some blemish). At this point we were comfortable, and were serious on a purchase. This is the point the buy decides if they will purchase from a dealer, now or in the future. No internet search(s), and salesman questions can substitute for this conclusion. The rest is now history, we are in our GC limited, the delivery was made in the rain later that afternoon as Erick explained all the features and questions that came-up. The setting he was unaware of, he asked us to call if we didn’t get to the answer after looking at the DVD. This is the first part of a long relationship, lets hope the service and parts departments are as good – More to follow when we get there. More
I wanted to extend a thank you to Brian in the service department. I have been a customer of Precision since it was just a Jeep dealership. Due to Brian's persistence, he was able to assist me in extend department. I have been a customer of Precision since it was just a Jeep dealership. Due to Brian's persistence, he was able to assist me in extending my service contract 15000 miles, and I will be purchasing my next Jeep at Precision because of the excellent service Brian has extended to me and all the loyal customers he works with. More
Hay Isaac just want to say thank you again The car is awesome and for me a dream come true. Drove her back to Long Island in heavy rain and traffic witch sucked but still an awesome car. I put over a hun awesome and for me a dream come true. Drove her back to Long Island in heavy rain and traffic witch sucked but still an awesome car. I put over a hundred miles on her over the weekend and still have more than three quarters of a tank. The gas mileage for what she is is more than impressive. I the proud owner and restorer of a 66 Impala convertible that I totally neglected this past weekend because I just couldn't tear myself away from the Dodge. Well again thanks for everything. You made it easy More
I had spoken to Chris over the phone several times and he stated that he could match the price I was requesting on a 2014 lease. I made the decision to go to the dealership to see what he could offer. Upon stated that he could match the price I was requesting on a 2014 lease. I made the decision to go to the dealership to see what he could offer. Upon my arrival, he seemed friendly. We started to talk about my present car lease and my credit scores. I was very honest and explained to him how I had a fair credit score for the past few years. I also mentioned that I was working out a deal with a dealership near my home. As soon as I mentioned the other dealership, his attitude negatively change. He asked if he can run my credit several times to see what kind of deal he could give me. I told him NO as I was not going to let anyone run the credit until I was ready to make a decision. He then tried to persuade me and I almost gave in. I asked him if we could go for a test drive and he stated that he needed to run my credit first. I said to him that no other dealership had asked to run a credit report before a test drive. He then said that he was not going to take me on a test drive and do all the work for me to then to decide to go to a different dealership. I once again mentioned to him that what he wanted to do was not right and that there was no need to run a credit report before a test drive...... he insisted .... I got up to leave and then he offered a test drive. For me, it was too late. Who will want to go on a test drive with someone that is treating you in a condescending manner. He must have assumed that I was an uneducated consumer and would do as he said. I was very offended by his tone and his actions. Upon leaving the dealership, I decided to call the General Manager to report Chris' actions but there was no answer so I ended up leaving a message. Lastly, I called Chris and left him a message stating how I felt he had treated me unprofessionally. Well, the good news are that Chris called me back, the bad news, are that he apologized by saying " I felt like you were lying to me about your credit score" WOW!!! So at the end, I was also called a liar by him. After I left Chris, I went to a dealership near by and eded up sealing a great lease deal. I hope Chris changes the way he treats the dealership customers. Chris never assume that because someone speaks with an accent they cannot afford a vehicle. More
Chris was very helpful in every contact we had. He was available to answer any questions and really talked us through all of our options in a car purchase or lease. It was also very helpful that the deale available to answer any questions and really talked us through all of our options in a car purchase or lease. It was also very helpful that the dealership took care of our new plates for the car, etc. More
Chris was very friendly and helpful. The price was the best in the area and the entire process was very pleasant. I would highly recommend this dealership. best in the area and the entire process was very pleasant. I would highly recommend this dealership. More
I visited this dealer twice before I decided to buy. Both times prior to purchasing I worked with Roy and test drove two different Jeep Wranglers. Roy was very patient each time, answering my questions Both times prior to purchasing I worked with Roy and test drove two different Jeep Wranglers. Roy was very patient each time, answering my questions and listening to my concerns. He's very knowledgeable. What made me decide to purchase from Precision, specifically from Roy was that he was VERY low pressure - he made me comfortable. Today I test drove, purchased and drove home in my new Jeep. There was a slight miscommunication during the final transaction, but Roy's manager - Joe made it right. I will be referring my friends and family to Precision Jeep and especially Roy. Thank you! More
Had problems with my mds on my ram 1500 she was very knowledgable about my truck she's always smiling and takes care of me. Great customer service! Pam Always make you feel like your family. knowledgable about my truck she's always smiling and takes care of me. Great customer service! Pam Always make you feel like your family. More
I have always received premiere service from the dealership. From the purchase of my car in 2008 and indluding any and all service related issues since. I travel all the way from Bloomfield, NJ beca dealership. From the purchase of my car in 2008 and indluding any and all service related issues since. I travel all the way from Bloomfield, NJ because of the service I receive. More
Everyone at this dealership was very helpful and accommodating in helping us find what we were looking for. We were very happy with the service we have had there and the service to come. I would def accommodating in helping us find what we were looking for. We were very happy with the service we have had there and the service to come. I would definitely recommend going to this dealership. More



