Precision Chrysler Jeep Dodge Ram

They were great. Told me about the specials and called me to explain what was wrong with my vehicle. It was also done very quick. Told me about the specials and called me to explain what was wrong with my vehicle. It was also done very quick. More

Brought my 2016 Jeep Wrangler in for an oil change/tire rotation and engine service call appt at 8am. At approx 9:30am I was advised that I had an oil leak and it was going to take approx 4 hrs to service rotation and engine service call appt at 8am. At approx 9:30am I was advised that I had an oil leak and it was going to take approx 4 hrs to service my Jeep. No communication from the service department all day until 3pm when "I" asked the front desk technician for an update on my vehicle. He advised that my Jeep was ready and being put back together. At 4pm he came by me and asked me for my insurance information. When I asked why, he advised that my vehicle was going to have to be kept at the dealer for further diagnostic and I was going to get a loaner until the issue was resolved. I was further advised that I needed a cylinder cap and that I would not be responsible for this additional service cost. I lost a full work day as I was in the Jeep dealer at 8am and left approx 5pm in quite honestly, complete disbelief. The following morning I received a call from the service dept advising that my Jeep was ready to be picked up. I was advised that it was not a cylinder cap. The issue was a bad spark plug. Poor explanations/communication have left me feeling rather concerned about my service visit and the service department. More

Staff is always very pleasant to work with. Service performed was very quick and efficient Service performed was very quick and efficient More

Taken care of quickly and professionally. Shamus was very helpful ans considerate They also looked up my extended warranty I got from another dealer. That was very helpful as I lost the usb w Shamus was very helpful ans considerate They also looked up my extended warranty I got from another dealer. That was very helpful as I lost the usb with my info on it. More

As always, i was very comfortable for visiting Precision Jeep service for my Renegade. Staff is always friendly, professional and detailed explanation for the solution for problems and process. Jeep service for my Renegade. Staff is always friendly, professional and detailed explanation for the solution for problems and process. More

Brian was my service advisor. He made everything very easy to understand. He made me feel very comfortable leaving my vehicle with him. He made everything very easy to understand. He made me feel very comfortable leaving my vehicle with him. More

Precision Chrysler Jeep Dodge Ram, Butler, NJ = one EXTRAORDINARY dealership!!!. This dealership goes above and beyond to make the whole process a very pleasant one! 🙏😊 EXTRAORDINARY dealership!!!. This dealership goes above and beyond to make the whole process a very pleasant one! 🙏😊 More

Fast and friendly service that made us confident in buying our vehicle. We were repeat customers and would be again. buying our vehicle. We were repeat customers and would be again. More

I will always continue to buy cars and have them serviced with you guys. Your service department has always treated me very well and I truly appreciate that. The technicians have always done a wonderful job with you guys. Your service department has always treated me very well and I truly appreciate that. The technicians have always done a wonderful job with all of my vehicles. More

Purchasing my jeep and maintaining its safety and performance in the service department have never disappointed me This dealership has expertise, accommodation, professionalism and makes the custome performance in the service department have never disappointed me This dealership has expertise, accommodation, professionalism and makes the customer a priority. Thank you for your goodness More