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Precision Toyota of Tucson

Tucson, AZ

4.5
1,252 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,252 reviews

October 15, 2022

Very friendly, would keep going to there for car service. Could have compatible prices with other service More

by terry_montijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 17, 2022 -

Precision Toyota of Tucson responded

Hello Terry! We are thrilled to hear your visit was a positive one but wonder what we could have done to earn that extra star. Your feedback is very important to us! Please call or text when you have a few minutes! You can always reach us at 520-795-2832.

October 15, 2022

Service was very good and on time. David Molina greated me, remembered me, and had excellent follow up. More

by Jim H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Molina
October 12, 2022

everytime i take my 2022 tundra in for service they treat me well and complete service in the stated time. More

by kevinajohnson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Oct 17, 2022 -

Precision Toyota of Tucson responded

Kevin, thanks for leaving us a five-star rating! Having services done in a timely and professional manner and taking care of our guests' needs is our team's top priority. We appreciate your business and invite you to come back!

October 11, 2022

Fast correct service Kalie the advisor was knowledgeable, fast and a great communicator . Best advisor there More

by Adashi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Kalie
Oct 17, 2022 -

Precision Toyota of Tucson responded

Hi Adashi, we are happy to see your review! We would really love to know how we could improve and could have earned that extra star! Please feel free to contact us with any other feedback you may have. Thank you for being our guest!

October 10, 2022

Very pleasant and professional and efficient. Very fast service (unexpected!) Very good waiting environment. It's nice to see the cafe/snack bar open again. More

by fishdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 17, 2022 -

Precision Toyota of Tucson responded

Hi fishdi! Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad our team gave you a 5-star experience! We will be here when you need us!

September 13, 2022

I was impressed how the salesman at your dealership was very professional and kind was not pushy on trying to make a sale More

by Victoraquino564
Recommend Dealer
Yes
Employees Worked With
David Berger, Juan Ramirez
Sep 13, 2022 -

Precision Toyota of Tucson responded

Hi Victoria We are happy to see your review today! We would love to know how we could improve and could have earned that extra star! Please feel free to contact us with any other feedback you may have. Thank you for being our guest!

Sep 13, 2022 -

Victoraquino564 responded

Maybe to remember to spell my name right! It’s Victor not Victoria!

September 11, 2022

I went into the dealership for the service called “What’s my car worth” since I have ordered a new one and going to sell or trade in my current one. I was expecting a regular VIN run, scans and an estimate. More

by Mothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reception and other service staff, Ricardo Morgan
Sep 13, 2022 -

Precision Toyota of Tucson responded

Hi Mothy, we're sorry to hear about the troubles and miscommunication you experienced. We are looking into your observations now and making the necessary corrections. We would be happy to assist with your vehicle appraisal if you want to start a web chat with us at pretoy.com, call us at 520-795-5565, or reply to the text message you received from us after your vehicle service. You can also start the appraisal process on our website at pretoy.com/value-your-trade -- this is the same tool we would use in our sales showroom with you. We thank you for your feedback and look forward to assisting you!

September 10, 2022

I don’t like paying for tires, brakes and windshield wipers to be checked. Seems like something we can do ourselves and to bring it in is a big waste of time. They should at least check the sprayers. Pa More

by Jmcfarlin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Garcia
Sep 13, 2022 -

Precision Toyota of Tucson responded

Hello, we do appreciate your feedback, although it is a simple service we do take pride in our competitive pricing compared to other dealerships and independent repair shops in town. The issue with the sprayer not working is concerning, this should have been checked during the inspection, I will use this opportunity to coach my technician. I would appreciate the opportunity to make this right, if you are willing, please contact me at 520-665-3820 or through my email at nzielinski@pretoy.com, I want to fix the issue with the sprayer as soon as possible. Thank you again for your feedback.

September 10, 2022

Great Service! I had a excellent service manager that addressed all of my service issues. He was very pleasant and kept me informed. Getting the rental while the se More

by Noir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Simon
Sep 10, 2022 -

Precision Toyota of Tucson responded

Hello there, Noir! Thanks for leaving us a five-star rating! We couldn't be happier that our team went above and beyond to provide you with quality service. We'll see you next time!

Sep 10, 2022 -

Precision Toyota of Tucson responded

Hello there, Noir! Thanks for leaving us a five-star rating! We couldn't be happier that our team went above and beyond to provide you with quality service. We'll see you next time!

September 09, 2022

Good feedback from the technician and excellent explanation, took less time for the service that I was expecting. More

by alberto.smmopaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 10, 2022 -

Precision Toyota of Tucson responded

Thanks, Alberto! Our team always wants to make sure that our guests have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

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