Precision Toyota of Tucson
Tucson, AZ
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Very pleasant and professional and efficient. Very fast service (unexpected!) Very good waiting environment. It's nice to see the cafe/snack bar open again. Very fast service (unexpected!) Very good waiting environment. It's nice to see the cafe/snack bar open again. More
I went into the dealership for the service called “What’s my car worth” since I have ordered a new one and going to sell or trade in my current one. I was expecting a regular VIN run, scans and an estimate. my car worth” since I have ordered a new one and going to sell or trade in my current one. I was expecting a regular VIN run, scans and an estimate. They said it’s sales division’s job and it should an exact staff member who values my car, since I have a pending ordered car with him as my salesperson. They asked me to wait at the dealership until he finishes up with his current customers. I waited for two hours and still he want’s finished yet. I was done and talked to the reception and asked why cannot they perform a scheduled service category if it’s not my current advisor. The guy went to my salesperson and he had to come to me away from his desk. But he had no idea about this service category and was not even willing to do this valuation. All he tried was finding the payoff of my cure car, which he couldn’t and asked me to go to a nearby used car seller, to get an estimate. It seems like once Precision staff makes a sale, they just don’t care about the customer’s needs. If I wanted to go to someplace else, I could’ve gone there, not scheduling this with Precision. Highly disappointed about this and hope they will correct their service category “What’s my car worth “ to “What’s my car worth? Go to a different seller”! More
I don’t like paying for tires, brakes and windshield wipers to be checked. Seems like something we can do ourselves and to bring it in is a big waste of time. They should at least check the sprayers. Pa wipers to be checked. Seems like something we can do ourselves and to bring it in is a big waste of time. They should at least check the sprayers. Part wasn’t replaced correctly, so it needs to be replaced again. Another waste of my time. More
Great Service! I had a excellent service manager that addressed all of my service issues. He was very pleasant and kept me informed. Getting the rental while the se I had a excellent service manager that addressed all of my service issues. He was very pleasant and kept me informed. Getting the rental while the service was performed, was great help. More


