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Precision Toyota of Tucson

Tucson, AZ

4.6
1,248 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,248 reviews

April 19, 2018

Pre-travel vehicle check Great service. The service rep. (Mr. Morales) was very attentive and explained whenever there was a delay and made sure I had what I needed to be comf More

by REK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Morales, service rep
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hello REK! Thank you for taking the time to leave us such a stellar review! I'm so happy to hear that Julio Morales provided such a positive experience and communicated so well with you! I'll definitely make sure to pass on the kind words to him! We did stop washing cars here at the dealership about 1.5 years ago because of a time issue. We want to provide you with great service and as little waiting time as possible. We hope you understand and I've made a note of your request. We look forward to continuing to earn your business! Have a great day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 19, 2018

Good customer service Carlos was very knowledgeable. He has good customer service. He answers most of our questions and was very helpful. We would like him to be our servi More

by Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Tarazon
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hi Green, We are happy to have receive your positive review, and I would love to get some feedback from you on how your visit could have been better. We would like every guest of Precision Toyota to feel they received truly exceptional service. It's our pleasure to have Carlos Tarazon on our service team, and we are glad you enjoyed working with him. Please call me when you have a few minutes! You can reach me directly at 520-665-3746 Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 18, 2018

30k service I was dissatisfied with the Toyota dealership on my side of town(Desert Toyota) and was forced to drive across town for service. I’m so glad I did!!! More

by Paul23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey(service advisor)
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hi Paul! Thank you so much for this AWESOME review! We are happy to welcome you over to the Precision Toyota of Tucson family! This dealership was built with our guests in mind! When visiting us, we want you to have everything you need, to be comfortable, and feel welcomed! That could mean you grab a sandwich in our cafe, drink a cup of coffee in a massage chair, watch your children play in our playroom, or work at one of our private desk areas. I will make sure Lindsey gets the recognition she deserves! She is pretty great and we are blessed to have her on our service team! We are thrilled to read about your enjoyable visit! We look forward to seeing you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 16, 2018

Highlander hybrid Very nice representatives. Not pushy. Good experience. Nice showroom. None of those horrible closed in rooms like the past which had an intimidating a More

by Jackie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Mark Letcher
Apr 16, 2018 -

Precision Toyota of Tucson responded

Hi Jackie 123! We are grateful you shared your experience with us! We want every guest to feel comfortable when visiting us. When you're buying a new car, it should be fun! Your salesperson, Mark Letcher is pretty amazing, and he's Toyota Certified! (Two great things, all rolled into one!) :) When your cars in service you should be able to have a massage and relax, have a nice sandwich, a place for the kids to play, or a desk to complete some work. Our dealership floor plan is very open, and our staff is helpful and friendly. We are thrilled the have you in the Precision Toyota family! ENJOY your new car! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 15, 2018

Troy chavez It was a good experience at Toyota today. Troy was very kind and helpful and made the experience a smooth transition. Thanks for my new vehicle. More

by Toyotagirl11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Chavez
Apr 16, 2018 -

Precision Toyota of Tucson responded

Thank you Toyotagirll11! We love seeing your review! Nothing makes us happier than to know Troy took great care of you and made sure your visit with us was a fantastic one! We are thrilled to have you as part of the Precision Toyota family! We look forward to working with you again! Have a great week! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 14, 2018

2018 Silver Camry We recently visited and ultimately purchased a new 2018 Toyota Camry from Precision Toyota of Tucson AZ. Omar was our salesman and a delight to work w More

by JamesJeanise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pooja Patel, Omar Robles
Apr 16, 2018 -

Precision Toyota of Tucson responded

Dear JamesJeanise, Thank you so much for your 5-star review and congratulations on your new 2018 Camry! We're are proud to have Omar on our sales team! Omar's good work demonstrates our commitment to the best customer service in town! It's our pleasure to welcome you to the Precision Toyota family! We look forward to seeing you again! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 13, 2018

Great experience The staff was very pleasant and professional. The repairs were completed expertly and in a shorter time than anticipated. The entire process could not More

by Dewey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unable to remember their names
Apr 13, 2018 -

Precision Toyota of Tucson responded

Hi Dewey, Thank you for the wonderful rating you left us! We are beyond lucky to have guests like you! A dealership runs smoothly because of two things, people and processes! Your feedback lets us know that our plan is working :) We appreciate you and look forward to serving you again! Have a great weekend! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 12, 2018

Service Everyone at the dealership is so friendly and they go out of their way to be nice to you. It’s also a wonderful place to hang out when your waiting fo More

by Newtoyoyaguy99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Lintner
Apr 12, 2018 -

Precision Toyota of Tucson responded

Hi Newtoyoyaguy99, We are very thankful for your 5-star review! We think you should always visit facilities that are nice to you :0) and we are grateful to have your as our guest. We built this dealership with our customers happiness in mind, so we are glad to hear your enjoyed your time here. Please feel free to reach out to us with any questions or needs as we are always here to help! Have a great rest of your week! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 06, 2018

Helpful. Professional Easily understood problems and priority. Very comfortable wait. Kept well informed of status of the needed repairs. Priority of needed repairs alon More

by LarSha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burt
Apr 12, 2018 -

Precision Toyota of Tucson responded

Dear LarSha, We appreciate you and your 5-star review! Thank you so much for your positive feedback! We're proud of team members like David Burt, who demonstrate our commitment to the best customer service. Please feel free to reach out to us with questions or future needs as we are always here to help! Thank you again and we hope to see you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 04, 2018

Service Inspection great facility, friendly staff. employees with knowlwdge. I was explained what was going to be done to my vehicle. I got a ride to work. More

by Lichy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did nit get a name
Apr 12, 2018 -

Precision Toyota of Tucson responded

Hi Lichy, Thank you for your review! We are thrilled to hear that you had an all around good service with us. We strive to do the best we can for all our customerS. We appreciate your business with us and invite you to come back! Best, Sunny Davis, Customer Relations Manager Precision Toyota of Tucson, sdavis@pretoy.com, 520-795-5565

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