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Precision Toyota of Tucson

Tucson, AZ

Overview
Reviews
4.5
1,254 Reviews
Call Dealership (520) 795-5565
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700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,254 reviews

October 05, 2023

Love our car, quick service on the glass coat paint on the car. Easy to get loaner for that service. Still trying to figure out how to work everything in the care. Not as easy as it sounded. (We love the More

by larrybroyles67
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel
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October 05, 2023

Fantastic people and service. Everything is always done perfectly and friendly. Service is always above and beyond expectation. More

by zerorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
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September 05, 2023

They were able to fit me in early on Labor Day for a 5k maintenance on a Camry that my son and daughter-in-law bought in Oklahoma. More

by pricediver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rep Brandon
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September 04, 2023

It was a great experience! Henry is super friendly and helpful. He is also patient and explained everything very clear. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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August 31, 2023

Excellent followup and work. Kept in Contact with me during the entire process. Worked with me on price More

by rogatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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August 24, 2023

Salesman is horrible doesn’t follow up. Herberto is his name avoid him. The worst ever More

by whittles520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Herberto
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August 23, 2023

Excellent service and accurate, prompt estimate. Reasonable price and bumper replacement and paint better than new. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Gibbons
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August 16, 2023

I bought a Toyota certified 4runner on July 29. Had 2 cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to More

by Mr Huerta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey Rowe
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Aug 16, 2023 -

Precision Toyota of Tucson responded

Hi, Carlos, As you'll recall from our correspondence, we offered you a full vehicle detail (which you have yet to redeem) and replacement key batteries (which you accepted) for both of your key fobs. Because your windshield was damaged while in your care, we were unable to assist with a repair, and recommended that you contact your insurance to have it addressed. We wish you many happy travels in your new 4Runner!

Aug 16, 2023 -

Mr Huerta responded

Just to be clear, my comments are the same. There are two marks/ cracks on the windshield prior to my purchase. It is unfortunate that you do not have record of it. Logically they did not happen within 7 days of my purchase to when the survey came out. I think you are trying to be helpful by advising me to seek assistance through my insurance company instead of offering services from Precision, correct? Respectfully, this was not asked of you nor appreciated. I did not expect a response from my survey but do appreciated the fact that someone read it. Hopefully others read it too. Cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to correct damage

August 10, 2023

Everyone was great and treated me well, they knew my needs and were able to fulfill them! More

by 211solange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, ulises
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July 21, 2023

The waiting areas were excellent. Having a small café was very helpful when you had to be there for hours. Henry Force was very good and professional. Precision is my goto dealership More

by heintzg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Force in service department
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