Precision Toyota of Tucson
Tucson, AZ
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Quick and fast I wasn't there all day waiting, was a quick pleasant experience! The hardest part was picking a color. Happy with my new 2014.5 Camry! I wasn't there all day waiting, was a quick pleasant experience! The hardest part was picking a color. Happy with my new 2014.5 Camry! More
2007 Camry Hybrid Battery Assembly Replacement on Warranty In the middle of a little excursion to Tucson, my '07 Camry hybrid system terminated itself. Stuck in Tucson, no way to get back to California. At m In the middle of a little excursion to Tucson, my '07 Camry hybrid system terminated itself. Stuck in Tucson, no way to get back to California. At my request, Service Writer Tony Durazo started an inquiry for the repairs to the system to be covered by Toyota given it was bought and is registered in California. I found out through this process what Precision Toyota's mission, or 'The Precision Vision', looks like. They state that, "As a team, there is no problem we cannot solve." They seek to meet the "guest expectation" and mine was realized out of Pretoy's "team goals .. realized." What none of you knew was that without benefit of the California emissions non-prorated warranty of 10 year/150,000 I would have had to walk away from a great car. Part of the customer service was to engage Toyota Corporate to allow Precision Toyota to make a warranty repair under the "California Warrant" on the disabled vehicle in Tucson. "Pretoy's" right minded and honorable approach led to a agreement with Toyota Corporate to underwrite the repair under warranty. Some things seem black and white, cut and dried. I do know that not all things are what they seem. Toyota integrity, Pretoy leadership and culture, and one man, Tony Durazo on point, took care of business. More
Best Car Buying Experiance I was trading in a Rav 4 that I bought from Desert Toyota, they helped me get what I wanted for the best price possible. They never pressured me and I I was trading in a Rav 4 that I bought from Desert Toyota, they helped me get what I wanted for the best price possible. They never pressured me and I felt good about driving away with my new car. I would tell everyone to stay away from Desert Toyota and to go to Precision Toyota 100%. More
Precision Toyota Specifically, Knox was very pleasant and helpful. He did not hesitate to enlist the aid of managers and other department and outside experts to answe Specifically, Knox was very pleasant and helpful. He did not hesitate to enlist the aid of managers and other department and outside experts to answer our questions and assist us in purchasing our vehicle. In general, we found all the employees more that willing to help- from directing us where to park and offering us chilled water on a very warm day to thoroughly explaining all available options for all aspects of the buying process. More
Fun date ended up in a new car for our kids!!!! My husband and I have been looking into getting a 3rd car since our kids will be driving soon. I have spent months researching for used vehicles. My h My husband and I have been looking into getting a 3rd car since our kids will be driving soon. I have spent months researching for used vehicles. My husband had the day off, so we did stop by Precision Toyota "just for fun". Do I get a new SUV for me? or a smaller car for the kids. You know the feeling of driving up to the parking lot of a dealership and that feeling you get "here comes the sharks"? and you feel like "prey"? you don't even want to get out because "they'll come and get you" feeling???? Precision Toyota is different, yes, they staff comes and greets you but I love the "no pressure" attitude. We saw one sales person in the afternoon and came back in the evening with the kids and saw another sales person. They both made "car shopping" very fun and easy. We did NOT feel pressured at all, they knew we were just "looking". I don't buy retail, I always wait for sales so I called a few days later to see if there were any sales coming soon, then I got a call from one of the sales man to let me know of the sale. That night we went to see him. Negotiation was easy, we had researched the prices, reviews of the car etc, so we knew what we wanted to pay, and we got pretty close to it. Before we started buying at Precision Toyota, we drove all the way to Phoenix to get the prices we needed,This is our 4th vehicle that we have purchased at Precision Toyota, their service department is great! and overall it's a great place to buy cars. Their warranties are more expensive here and not as negotiable, so I have purchased them at different dealerships, other than that, Precision Toyota it's one of the best dealerships we like. We have purchased a Tundra for my husband, two RAV4 for my parents, and now the cuttest Prius C for the kids!!! Perhaps I'll back and get a Highlander or 4runner for me one day... More
Awesome experience I was very leery of shopping for a new car because I don't like to be hassled and I don't like to be talked into something I don't want. If I am going I was very leery of shopping for a new car because I don't like to be hassled and I don't like to be talked into something I don't want. If I am going to pay $400 or $500 a month, it is going to be exactly what I want not sorta. I did e-quote on computer and Dan Morin replied to me almost instantly with a more than reasonable offer. Very simple, very efficient and fast. I proceeded to put a reserve on the vehicle and went down to the dealership, where I meet with James Golden since Dan Morin let me know he was not working that day. James Golden was more than helpful and not only answered all of my questions but helped me to understand exactly what the differences were in vehicles that I was looking at. I feel even more confident that I purchased exactly the right make, model and style that best fits me. Since purchasing my Tacoma, I have returned for a couple things I didn't like or know how it worked and James Golden was happy to take me over to the service dept. and get answers or fixes for me. After this wonderful experience, I meet with Todd Crain my financial coordinator. Another awesome experience! He was more than helpful answering questions and assured me that financing would be no problem for me. I have since called Todd Crain back to ask him some questions that I forgot exactly what he said and he was more than happy to answer questions without making me feel like I should know. He made me feel like he was family that wanted to help me as much as possible. I also want to say that Jaff Jafferi was more than glad to let me know that if there was anything Dan, James or Todd did not take care of for me to let him know immediately. To sum up the whole experience, it was very comfortable and beyond pleasant and I love driving my new Tacoma which is wonderful. It is also my second Toyota vehicle and I still have my first one that I purchased from that exact same dealership 15 years ago and still drives wonderful. I am now the proud owner of 2 Toyotas and couldn't be more pleased. More
Best car purchasing experience ever So far, this has been the best car purchasing experience I've ever had. Both Paul and Juan were courteous, respectful and professional. I was able to So far, this has been the best car purchasing experience I've ever had. Both Paul and Juan were courteous, respectful and professional. I was able to get an exceptional car at a fair price, as well as very competitive and accommodating financing. Jason, the Sales Manager also followed up to be sure all went to my satisfaction. More
Great experience at Precision Toyota! We bought a new car from Precision Toyota and to tell you the truth it was the easiest car purchase we have ever had. Our sales person Patrick Carr wa We bought a new car from Precision Toyota and to tell you the truth it was the easiest car purchase we have ever had. Our sales person Patrick Carr was very helpfull, he answered every question we had, explained with details, he is very profesional and friendly, if we were to buy another car it would be without it doubt at Precision Toyota, and of course we would want Patrick Carr to be our sales person again, and I have already recommended Patrick to my family, Thank you very much for your help, and we are enjoying our new car. Soria Family. More
excellent Things went very well @ Toyota. Carlos is a very pleasant person to work with as was Juan . Things were clearly explained to us by both persons. We w Things went very well @ Toyota. Carlos is a very pleasant person to work with as was Juan . Things were clearly explained to us by both persons. We would recommend seeing Carlos to any of our friends. Thank you Rita West More
Excellent Experience Buying a new car should be an enjoyable experience. With Patrick Carr at Precision Toyota, it was. We got the vehicle we wanted with the features we n Buying a new car should be an enjoyable experience. With Patrick Carr at Precision Toyota, it was. We got the vehicle we wanted with the features we needed, no more no less, and we paid what I consider to be a fair price. We were treated in a professional, friendly, and helpful way. No gimmicks, no bull. I have never had a better car buying experience. More


