
Precision Toyota of Tucson
Tucson, AZ
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I purchased a Rav4 from Precision Toyota in June 2013. I was fortunate to have Jim Crooks for my sales person. Jim is very personable, attentive and knowledgeable. Since I bought my last Toyota 12 years I was fortunate to have Jim Crooks for my sales person. Jim is very personable, attentive and knowledgeable. Since I bought my last Toyota 12 years ago, Jim made sure this senior citizen understood all the new gadgets. I did not feel pressured to make a purchase and would recommend Jim to my family and friends without hesitation. EW More
Todd is exceptional. He is extremely knowledgeable, professional, and reponsive. He ensured we obtained the vehicle we wanted. His attention before and after the purchase has been excellent. He made su professional, and reponsive. He ensured we obtained the vehicle we wanted. His attention before and after the purchase has been excellent. He made sure we were furnished with the appropriate information needed to prepare for the final settlement,. He also has made himself available to tutor me on the complex functionality of the audio, navigational, and Etune components. Todd is the one to seek out for a flawless purchase experience. More
It's refreshing to meet a pleasant person at the dealership to help us look for our next car. Bob was very down to earth and understanding of our situation and needs. dealership to help us look for our next car. Bob was very down to earth and understanding of our situation and needs. More
Albert Gianquinto was recommended to me and the recommendation turned out very good. Albert was very helpful and made my Toyota Venza purchase very fulfulling. I would recommend him to any of my recommendation turned out very good. Albert was very helpful and made my Toyota Venza purchase very fulfulling. I would recommend him to any of my friends considering purchasing a Toyota. More
James Golden gave us a great sales experience. I dreaded giving my phone number out to sales people, however, very few of them called which was surprising to me. James was the only one that really dreaded giving my phone number out to sales people, however, very few of them called which was surprising to me. James was the only one that really followed up with us which was welcome because we were serious about getting a Toyota. James expressed interest in our needs but was not real pushy about selling us something. James was knowledgable about the car and the whole purchasing experience. He did not waste our time with extraneous information; he kept things succinct. His stroke of genius, however, was that we were painting ourselves into a box because we wanted a 2012 Rav4 with pretty low mileage and in only a couple of colors. He suggested the obvious which was, "why don't you just buy a new one". We didn't know how reasonable new ones were, and that's what we ended up doing. The Sales Manager, Jeff, I believe asked us to please make him aware of anything that goes wrong, so I will mention one thing. When the car was cleaned right before we took it, someone used a (very) slightly oily towel to clean it, because you can see very light smear marks on the paint. I would have shown it to James, but, we'd been there 5 hours and we were late. I'm sure they will wash off tomorrow here at home; if not, I'll be back up to see you guys. Bill Vahl & Irene Hernandez More
I just wanted to say thank you to Precison Toyota mainly Patrick Carr for making the experience enjoyable. He was very knowledgeable, very patient, and very professional. We went to visit a few of the com Patrick Carr for making the experience enjoyable. He was very knowledgeable, very patient, and very professional. We went to visit a few of the competitors before coming to Toyota and Mr. Carr took the time and answered all our questions and made us feel very comfortable. Mr. Pena did a good job as well, explaining all of the documents, and answered all he questions we had. We will be back. Thank you. Jay Ho More
This is my 5th car that my family and I bought from Precision Toyota. I am so impressed with their professionalism, friendliness and they always make sure that we get the best price possible, so we wou Precision Toyota. I am so impressed with their professionalism, friendliness and they always make sure that we get the best price possible, so we would be satisfied when leaving the lot!! I would highly recommend this dealership, plus I love Toyota's! With this purchase I worked with Jason Stankus, a very nice young and energetic sales person. What I have to add that at Precision Toyota I never feel pushed in any way. It's simply pleasant shopping for a car there. Joshua Betancourt the New Cars Sales Manager took care of us in the highest caliber, he helped us to get the lowest monthly payments and with a lot of options in the car! :) His fun personality and professionalism made our car purchase so smooth and easy!! We will be back!!! :) More
I brought my dad so he could trade in his Toyota Avalon and purchase a new car. With my dad's limited mobility (although he can still drive), Abou made it easy to purchase a car quick and easy with the ri and purchase a new car. With my dad's limited mobility (although he can still drive), Abou made it easy to purchase a car quick and easy with the right price. He was very friendly and made us feel welcomed. Thank you. More
We were sold a used vehicle that we were unaware was not running correctly from the first day of purchase. The check engine light came on so we returned it to the dealership. We were in and out of rental running correctly from the first day of purchase. The check engine light came on so we returned it to the dealership. We were in and out of rental cars three out of the four weeks we had the vehicle because they couldn't figure out how to fix it. They took it to the Ford dealership - they couldn't fix it, they wanted to take it to a place in town that could tune the super charger but they didn't have the special code to do that. The dealership was unable to get the code from the manufacturer so they then wanted to send it to Phoenix to have someone else try and fix it. While speaking with the Service Manager it came to our attention when I asked what financial responsibility was Toyota going to take to ensure they care was running correctly and continue to run correctly we found out that the Sales person sold us a three year warranty that would cover the supercharge...but the warranty only covered manufacture installed parts. So they sold us a car that didn't run correctly, couldn't fix it, sold us a warranty that wouldn't have ever covered the one item they claimed it would - the one that was creating all the problems for the car. To add insult to injury when I spoke to Paul Barker and expressed my frustration and feelings that we had been mislead he replied "then you should take your old vehicle back because we don't want to do business with you". He went on to tell me that they were the top selling car company in Tucson - you won't be if you continued to do business like this. At no time did I ever here him say he understood my frustration, apologize for the inept sales person that didn't know what he was selling, and thought that insulting me the CUSTOMER was a good thing to do for business. Our family has purchased everyone of our FOUR other Toyota vehicles from your dealership but you can bet that you have lost a customer for life. More
We just purchased our third new Toyota from Precision Toyota. Albert Gianquinto has always been our salesman, but in the course of doing business we were helped by several other Precision employees. With Toyota. Albert Gianquinto has always been our salesman, but in the course of doing business we were helped by several other Precision employees. Without exception our treatment was excellent. We have recommended Precision in the past and will continue to do so. More