Precision Toyota of Tucson

Worst car buying experience in my 35 years of living in Tucson!! In general, sales staff was dishonest, deceptive, incredibly pressuring and just plain rude. Specifics are as follows: 1. Falsified odo Tucson!! In general, sales staff was dishonest, deceptive, incredibly pressuring and just plain rude. Specifics are as follows: 1. Falsified odometer statement (car had 58 miles on it, not 11); 2. Told me to drive off the lot when I told them that I did not want to leave because I didn't like the contract. Told me no one in finance was available and that I should call on Monday morning and everything would be resolved; 3. Called at 8 a.m. on Monday morning and I was told there was nothing anyone could do, I couldn't return the car because I drove it off the lot (at the specific instruction of Todd Crain), I couldn't change the contract (as I told them I wanted to do before I drove off the lot) and basically I was stuck with the transaction. Was advised to call Paul Barker; 4. Called Paul Barker shortly after 8 a.m. and it was not until after 1 p.m. that he actually returned my call; 5. Paul said that he could take the car back ( I learned later through Paul that, contrary to Patrick's assertion that the contract had been accepted by Toyota Motor Credit Corporation and there was nothing they could do, they could have, in fact, ripped the contract up at that point because the car was not yet titled in my name nor did Toyota Motor Credit Corporation have a record of it), but Paul was not going to take the car back because this was my fault for signing the contract and driving off the lot even though I didn't want to drive off the lot but was left with no other alternative per Todd Crain; 6. There was no consideration for this contract, and there is still no consideration since no money changed hands, but they still wouldn't let me return the car; 7. I told them that Royal and Car Max let you return cars within 72 hours; 8. Paul lied and said that Royal's exchange policy was for another car. I subsequently checked with Royal's new car sales manager. Royal gives a 100% cash back guarantee if the car is returned within 72 hours; 9. Precision makes you waive your rights under the Arizona Consumer Credit Laws which gives you a certain grace period to return the car. To my knowledge, the legality of this waiver has never been tested; 10. Precision sold me a Prius which is totally unsuitable for driving on Mexican highways where I do 90% of my driving; 11. Precision used four salesmen over a period of six hours to persuade me into buying this car with high pressure tactics every step of the way; 12. Precision sold me a warranty that I didn't need since the car already came with a warranty and then refused to take it off the contract even though it hadn't yet been accepted by Toyota Motor Credit, causing the payment to be inflated by over $100/month. I finally got rid of the warranty but the payment remains inflated; 13. The customer service manager, Mohammed Moayeri, would not return my telephone call until I got Toyota Care from LA to call him; 14. Paul Barker finally met with me and explained that he thought I needed a 4-Runner, but when I offered to exchange/buy the car, would not provide the color (White) or leather upholstery (Sand) that I wanted, telling me I could take the one on the lot (Dark Shoreline Blue with Mica Gray, almost black upholstery) or none at all; 15. Following Paul's directions to a "T", I then told him I wanted a RAV 4, white with beige upholstery, as advertised on the website at $1000 off and 0% interest for 36 months. Paul told me the deal wasn't available. I told him I was looking at it as we were speaking. Paul said it was a mistake and the answer was no. This is false advertising. Even if it was a mistake, the dealership is obligated to honor their advertised prices, especially since Paul told me the best price I was going to get was the Internet Price--no deals--and then he wouldn't give me the Internet price on the same day it was advertised; 16. The Toyota Motor Credit Corporation, through which Precision financed the car, told me that the car never should have been financed through them since they require notice to drive the car to Mexico every 30 days, which is 60 times over the course of the contract. I specifically asked about that clause in the contract before closing and Patrick from Finance said that it only applies if the car was "removed", i.e., permanently, from the country. Patrick was dead wrong. You would think that Finance would know how to read and interpret the contracts that they execute multiple times daily; 17. In summary, I still hate the car, throw up before I get into it on a daily basis and am appalled at the treatment received at Precision Toyota! I consider the people I dealt with to be nothing more than white collar crooks who had to make a sale in order to meet their quota. Todd Crain, with finger wagging in my face, even threatened me if I make a bad review. Don't know what he is going to do to me except take the car back which is what I have been trying to get them to do from Day One! 18. I am an educated single woman who has raised a family and has run a successful business in Tucson for over 28 years. I have served on the Board of Directors of numerous non-profit corporations including Casa de los Ninos and the Boys and Girls Clubs of Tucson. If Precision treated me this way, there is no reason why anyone else should expect anything better. RUN--do not walk--away from Precision Toyota! You will be thankful that you did!! P.S. Pulled a "bait and switch" on the tires--promised me Yokohama Tires and I got Bridgestone; P. P.S. Where was Jack Rowe when I needed him??????? More