Preferred Auto Illinois Road
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 95 reviews
First time at Preferred auto and very satisfied. Good selection to choose from and friendly service. Good selection to choose from and friendly service. More
Joe S. was very professional. He met me outside while I was walking up to the door of the building. I talked to him before hand on the phone with a callback was very professional. He met me outside while I was walking up to the door of the building. I talked to him before hand on the phone with a callback about a vehicle query. I explained my situation and he told me to come on in and see what they could do. The whole process was easy and did a test ride, traded my old car and was shown around the building for service and wash. Completely satisfied with how I was treated. Joe and the rest of the crew did an awesome job. Will definitely return for another purchase in the future. Thanks again!!! More
They took good care of to put me in a vehicle I would enjoy.. Thanks enjoy.. Thanks More
It was the best experience I've had buying a car thus far. I appreciate how informative and kind Mike was. He did an excellent job explaining things and making sure I fully understood every step along my far. I appreciate how informative and kind Mike was. He did an excellent job explaining things and making sure I fully understood every step along my car buying journey. More
YOU GUYS WERE THE BEST! WE GOT THE CAR WE WANTED AND YOU MADE US FEEL WELCOME AND COMFORTABLE THROUGH THE TIME. WE WILL SURE TO COME BACK NEXT TIME SOMEONE IN OUR FAM WE GOT THE CAR WE WANTED AND YOU MADE US FEEL WELCOME AND COMFORTABLE THROUGH THE TIME. WE WILL SURE TO COME BACK NEXT TIME SOMEONE IN OUR FAMILY NEEDS A CAR. THANK YOU, MIKE, AND GOD BLESS, ANITA More
From the moment I put in my interest of a car, they reached out and made my experience exceptionally easy. reached out and made my experience exceptionally easy. More
Mike was so nice to me! !!! He is so sweet and an amazing salesman! Also, Alex is amazing as well!! He found the the perfect upgrade for me! !!! He is so sweet and an amazing salesman! Also, Alex is amazing as well!! He found the the perfect upgrade for me! More
Absolutely the worst car buying experience I have ever had! The first sold me a Camry that had a defective odometer/digital mph screen. Then the inside temp could only be set in Celsius as we came to find had! The first sold me a Camry that had a defective odometer/digital mph screen. Then the inside temp could only be set in Celsius as we came to find out it was a Canadian spec vehicle and it cld NOT BE FIXED! Then they told me they were doing me a favor by taking it back and getting me an operable Camry. The deal was it was to have the same options or better. Well the replacement did not and the absolutely wld bot do a xxxx thing about it. Then come to find out, the lies in their listing and said the Camry Hybrid gets 51/53 MPG. After only being able to get 41/44, I looked at the Toyota website and 44/47 is the actual rating. NEVER EVER EVER BUY A CAR FROM PREFERRED AUTO! THEY CERTAINLY LIVE UP TO THE USED CAR SALESMEN WORLD WIDE PERCEPTION! LIARS! More
Amazing hassle-free experience! This is our second purchase from Preferred Auto. Their salespeople make you feel like family. They are honest and ethical in the way they do business. This is our second purchase from Preferred Auto. Their salespeople make you feel like family. They are honest and ethical in the way they do business. From beginning to end, it was an easy, hassle-free experience. Thanks to Matt, Jared, and Mike for their great customer service! More



