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Premier Chevrolet GMC of Morgantown

Morgantown, WV

4.4
157 Reviews

5392 University Town Centre Dr

Morgantown, WV

26501

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Showing 157 reviews

November 06, 2014

Unsatisfactory Car that I purchased was grossly misrepresented, we had to take it in for service 5 days after purchase and the sales department was rude about it but More

by Brownhusband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Vanatta, Gerry Raymond
Nov 07, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for the candid feedback on your experience with my staff at Premier. I apologize for the level of service you recieved. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. Respectfully, D Fernandez Business Development Manager

November 03, 2014

The car of our dreams! My wife and I had been talking about replacing our 2008 Buick Enclave for 2 or 3 months. I received an email from Amy Smith on October 28 about our in More

by gpmoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Babel
Nov 03, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for taking the time to write a great review about your experience here! We are glad our staff served you well! We are very happy that we were able to find you your dream car! The Buick Enclave is a great car. If you ever need anything in the future, do not hesitate to give us a call!

November 03, 2014

Overall experience My husband and I found Dave Babel to be a great salesman with which to work. He made a what is usually an anxiety-filled experience very pleasant. More

by Shari Shunk
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Babel
Nov 03, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for your review on your experience here with us! We are glad Dave treated you well and that you were able to have a pleasant experience as well. We wish you many miles!

October 25, 2014

Great atmosphere Mark Vanatta was my sales representative and he did a fantastic job. He was knowledgeable and helped finding a car that was for my need. More

by Nester1982
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Vanatta
October 25, 2014

Great time great deals! We just purchases a new vehicle today! What a great experience, nothing better then working with someone so easy to talk to and knowledgeable as Dave More

by haley664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Babel
October 10, 2014

Repeat Customers :) My husband and I have purchased two vehicles from Premier, now: a Chevrolet Cruze in 2011, and a Buick Encore this year. Even before that, my family h More

by krisnpeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Babel, Tyler Grady
October 10, 2014

Terrible Service Department We purchased a 2012 Buick Enclave in December 2012 and the buying experience was so so at best. When service is needed absolutely horrible. We had a More

by dean.swaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 25, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for your feedback on your experience with my staff at Premier. I sincerely apologize for the level of service you recieved. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already steup a meeting with the involved parties to review your experience with them, and see how we can prevent this again in the future. We will be contacting you shortly to make arrangments to have this issue fixed as soon as possible.

September 21, 2014

Chevy silverado As usual an excellent buying experience. Dave Babel is up on the latest innovation from Chevy. Some innovative trading and negotiating was required More

by dering
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Babel
Sep 22, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for taking the time to share your experience with us! We are glad Dave treated you well. We hope to see you soon for your 3rd!

September 19, 2014

Pleasurable experience with Premier My wife and I visited Premier and were greeted by David Babel on the lot. From the start his friendliness and easy going demeanor were very apparent. More

by jjones_167
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Babel
Sep 19, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for taking the time to share your experience with us! We are glad you love your Silverado! We wish you many miles and hope to see you again in the future!

September 12, 2014

Great Service! Kim Wilfong was my salesperson, and did a fantastic job! She was very personable, and explained my new vehicle in good detail. She answered all the More

by kskepi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2014 -

Premier Chevrolet GMC of Morgantown responded

Thank you for sharing your experience with us! We are glad that Kim treated you well; We love her too! Enjoy your retirement and we wish you many many miles! :)